User manual

97
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged calls, game playing,
internet surfing, or running other complex applications.
• This heating is a normal consequence of the CPU handling excessive data.
Ending above actions will make your phone return to normal temperatures.
After Factory reset is performed my device asks to enter Google account
credentials and I can’t use it avoiding this action*.
• After Factory reset is performed you need to enter the original Google
account credentials that were used on this device before Factory data reset.
Otherwise you will not be able to use the device. If you don’t remember
your Google account credentials please complete Google account recovery
procedure. In case you don’t succeed in it - please apply to authorized repair
center, but remember that it will not be regarded as warranty case.
* Applicable for Android OS versions starting from 5.1.
I don’t hear when somebody calls/messages me, I just see missed calls/
messages notifications on display.
• Please check if Interruptions/Do not disturb mode is activated on your
device. If it is activated you can see a “Star”
symbol (for Android OS 5.X
version) or
icon (for Android OS 6.X version) displayed on notification
panel. In this case you need deactivate Interruptions/Do not disturb mode. To
do it just press volume up or down key and select “All” (on Android 5.X) or
modify it in Settings àSound & notifications àInterruptions ( for Android 5.X)
or Do not disturb ( for Android 6.X).
My device asks me to enter some password/code/key that I don’t
remember or don’t know due to this device has been used by another
person before and I can’t get this password/code/key from him/her.
• Password/code/key request could be caused by same security feature
activated on this device. You can try to perform Factory data reset, but
remember that if it doesn’t help you need to apply authorized repair center
and it will not be regarded as warranty case.