A30 Tablet 8-inch User Guide

My tablet has not responded for several minutes

• Restart your tablet by long pressing the Power key for about 10

seconds.

My tablet turns off by itself

• Check that your screen is locked when you are not using your

tablet, and make sure the Power key is not mis-contacted due to

unlocked screen.

• Check the battery charge level.

My tablet can’t charge properly

• Make sure that your battery is not completely discharged; if the

battery power is empty for a long time, it may take around 20

minutes to display the battery charger indicator on the screen.

• Make sure charging is carried out under normal conditions (0°C

to +40°C).

• When abroad, check that the voltage input is compatible.

My tablet can’t connect to the Internet

• Check your tablet’s Internet connection settings.

• Make sure you are in a place with network coverage.

• Try connecting at a later time or another location.

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription

includes this service.

• Make sure this feature does not require an Alcatel accessory.

I am unable to connect my tablet to my computer

• Install Alcatel Centre.

• Check that your USB driver is installed properly.

• Check that you have marked the checkbox of USB debugging.

To access this function, touch Settings\About tablet, then touch