User manual

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14
Accessories ........................
The latest generation of ALCATEL ONETOUCH mobile phones offers
a built-in handsfree feature that allows you to use the telephone from a
distance, placed on a table for example.
1. Charger
2. Battery
3. USB cable
Only use your telephone with the ALCATEL ONETOUCH
batteries, chargers and accessories in your box.
15
Troubleshooting .................
Before contacting the service centre, you are advised to follow the
instructions below:
•You are advised to fully charge ( ) the battery for optimal
operation.
•Avoid storing large amounts of data in your phone as this may affect its
performance.
and carry out the following checks:
My phone cannot be switched on or is frozen
•When the phone cannot be switched on, charge for at least 20 minutes
to ensure the minimum battery power needed, then try to switch on
again.
My phone has not responded for several minutes
•Restart your phone by pressing and holding the Power key.
My phone turns off by itself
•Check that your screen is locked when you are not using your phone,
and make sure the Power key is not accidentally contacted while the
screen is unlocked.
•Check the battery charge level.
My phone cannot charge properly
•Make sure that your battery is not completely discharged; if the battery
power is empty for a long time, it may take around 20 minutes to
display the battery charger indicator on the screen.
•Make sure charging is carried out under normal conditions (0°C to
+40°C).
•When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service” is
displayed
•Try connecting in another location.
•Verify the network coverage with your operator.