USER MANUAL www.us.alcatelmobile.
About this Manual................................................... Thank you for choosing Alcatel GO FLIP™ 3 (Model 4052W) device. In order to keep your device in its best condition, please read this manual and keep it for future reference.
Table of Contents 1 Getting Started............................................................................................................................. 4 1.1 Overview....................................................................................................................................................................... 4 1.2 Setup.............................................................................................................................................................
.3 4.4 Sounds....................................................................................................................................................................... 29 Wallpaper, Brightness and Screen Timeout........................................................................................................30 5 Security..................................................................................................................................... 31 5.1 Screen Lock...............
1 Getting Started................................................. 1.
Main screen Center soft key Left soft key Right soft key Call key End/Power key Navigation key (up, down, left, right) 5
Left Soft Key • Press: access Notices Right Soft Key • Press: access Contacts Center soft key • Confirm an option (press the middle of the key) • Press: access app list (from Home screen) • Long Press: launch Google Assistant Navigation key • Menu selection moves up, down, right, and left • Press Left: access shortcut to Apps • Press Up: access commonly used settings Call key • Pick up/make a call • Press: enter call log (from Idle screen) End/Power key • Press: end a call, move backwards through Menus
1.2 Setup Setup your phone for the first time The first time you power on your phone, you should set the following options: • Select language. See page 29. • Connect to Wi-Fi. • Create/Login a KaiOS Account. See page 32. Note: Even if no SIM card is installed, your phone will still power on and you will be able to connect to a Wi-Fi network and use some of the phone's features.
Inserting or removing the Nano SIM card and microSD You must insert your Nano SIM card to make phone calls using your network. • To insert a SIM or MicroSD card into the card slot with the gold-colored contacts facing down. • To remove the SIM or MicroSD card, push down the plastic spring and pull the SIM or MicroSD card out. Your phone only supports Nano SIM cards. Do not attempt to insert other SIM types, otherwise you may damage your phone.
1.3 Home Screen Status bar • Status/Notification indicators 1.4 Status Bar From the status bar, you can view both phone status (to the right side) and notification information (to the left side).
New text or multimedia message Missed call New Email message Upcoming event 4G LTE connected Alarm set 4G connected Bluetooth® active EDGE connected No SIM card installed 2G connected Headset connected Silent mode GPS is on Wi-Fi® active Vibrate mode Signal strength Battery is very low (red bar) No signal Battery is low Airplane mode Battery (fully charged) Roaming Battery (charging) Song is playing New voicemail 10
2 About Your Phone............................................. 2.1 Power On/Off • Long press the End/Power Key until the phone powers on/off. Type in your PIN code if necessary. Once unlocked, Home screen is displayed. • If you don't know your code or if you have forgotten it, contact your service provider. Do not store PIN code within your phone, instead store PIN in a location that is accessible without using phone. 2.
2.
3 Application...................................................... 3.1 Phone Making/Ending a Call Dial the desired number then press the Call Key to place the call. You can also select a contact from Contacts . If you make by pressing up or down on the Navigation Key to select the desired contact and press the Call Key a mistake, you can delete the incorrect digits by pressing the End/Power Key . To hang up the call, press the End/Power Key .
Voicemail (1) • Press and hold to call voicemail. 3.2 Contacts.................................................................................. Contact List Contacts enables quick and easy access to the contact you want to reach. You can access this function by pressing the Right Soft Key and select Contacts . Key • Press the Left Soft Key in the contact list to create a new contact. • Press the Center Soft Key to access contact details. • Press the Right Soft Key to access more options.
Adding a Contact In contacts list screen, press the Left Soft Key When finished, press the Center Soft Key to access New Contact and enter new contact information. to save. Editing a Contact In contacts list screen, press the Right Soft Key Soft Key to edit. When finished, press the Center Soft Key to access Options, select Edit contact, and press the Center to save.
Deleting a Contact In contacts list screen, press the Right Soft Key to access Options, select Delete contacts, press the Center Soft Key to select the contact, and then press the Right Soft Key to delete. Sharing a Contact You can share a single contact with others by sending the contact's vCard to them via Email, Messages, or Bluetooth. Select a contact you want to share, press the Right Soft Key to access Options, and then select Share.
Create group: Press the Center Soft Key group from the Contacts list. Block contacts: Press the Center Soft Key to create a new group. You can select contacts to add to the new and the Left Soft Key to add blocked number. Import Contacts: Import contacts from memory card, Gmail, and outlook. Export Contacts: Export contacts to memory card or Bluetooth device. Add Account: Contacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone.
Inputting Text There are different ways to enter text to create contacts, write emails or send messages. You may choose from the different methods by pressing the key and alternate between: • Abc (sentence case), abc (lower case), or ABC (caps lock case): with this mode you must press each key multiple times to create each letter. For example, an ‘S’ is created by pressing the ‘7’ key four times. An ‘e’ is created by pressing ‘3’ twice, and so on.
Use Google Assistant to Make a Call • Call a contact: Press and hold the Center Soft Key Contacts. , then say “Call Katie.” Your phone will call Katie from your • Call a number: Press and hold the Center Soft Key number. , then say “Call 998-321-1234.” Your phone will dial the What else can your Google Assistant do? • Open an app: “Open E-Mail.” • Get the weather: “What’s the weather in Atlanta today?” • Send a text: “Send a text to Katie.” • Find a local business: “Find a pizza place.
• Press the Right Soft Key to access Next, enter password of the account and press the Right Soft Key . If the account you entered is not provided by your service provider in the phone, you will be prompted to manually setup your email. • To add another email account, you can press the Right Soft Key Add account. to access Options > Settings, then select Send E-Mail • Press the Left Soft Key to compose a new email from the Inbox screen.
• Select Generate. • Follow the instructions to enter the App password (the 16-character code in the yellow bar) on your device. • Select Done. • Once you are finished, you won’t see that App password code again. However, you will see a list of apps and devices you’ve created App passwords for. If generate an app password does not fix “Password incorrect” issue, please proceed to Option 2 or Option 3. Option 2: Change your settings to allow less secure apps • Go to the "Less secure apps" https://www.
3.6 Calendar.................................................................................. Use the Calendar to keep track of important meetings, appointments, etc. To access this function, press the Center Soft Key from the Home screen and select Calendar. View Calender You can display the Calendar in Day, Week, Month view. Press the Right Soft Key to change your Calendar view. Day view Week view Month view Create New Event Press the Left Soft Key to add new events from any Calendar view.
More options are available by pressing the Right Soft Key from the Calendar main screen: • Go to date To go to whatever date you want. • Search Search the event or schedule you added in the Calendar. • Calendar to display To display offline calendar or not. • Settings To set a series of Calendar settings. Event reminder If a reminder is set for an event, the upcoming event icon the reminder time arrives. will appear on the Status bar as a notification when 3.7 Camera.............................
Zoom in/out Press up or down on the Navigation key to zoom lens in and out. Options Press the Right Soft Key to access: • Self Timer: Sets the time a photo is taken after pressing the Center Soft Key . • Grid: Adds grid lines to photo screen to help take better photos by using grid lines to align photo image. • Gallery: Select Go to Gallery Application to view photos previously taken. • Modes: Select to switch between Photo and Video mode. 3.7.
• Edit: Select this option to adjust exposure value, rotate the photo, crop, add filters and auto-correction. • Rename: Rename the selected photo. • Share: Share the photo via Email, Messages and Bluetooth. • Select Multiple: Allows you to select more than one photo in the Gallery. • File Info: Displays file name, size, image type, date taken and resolution. • Lock: Select to lock photo from being deleted, edited, or renamed. Unlock photo to gain access to options again.
Press the Center Soft Key press the Center Soft Key and left/right on the Navigation key to edit hour, minute and second, when finished, to start the Timer. • When the Timer is ongoing, press the Center Soft Key to add 1 minute. Key • When the Timer is paused, press the Left Soft Key to pause and continue the Timer, press the Right Soft to reset the Timer. • When the Timer is reset, press the Right Soft Key activate vibrate, and select sound. 3.9.
3.11 FM Radio.................................................................................. Your phone is equipped with a radio(1) with RDS(2) functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service. To access this function, press the Center Soft Key from the Home screen and select FM Radio.
3.12 Music....................................................................................... Using this menu, you can play music files stored on phone storage in your phone. Music files can be downloaded from your computer to phone using a USB cable. To access this function, press the Center Soft Key from the Home screen and select Music.
4 Personalize Your Phone..................................... 4.1 Language Your device can be operated using English or Spanish language. To change the language: • Go to Settings > Personalization > Language. • Press the desired language preference. 4.2 Date & Time To change the Date&Time: • Go to Settings > Personalization > Date & Time. • Press on the Time option to adjust the time and minutes. You may also adjust the Time Zone as well as Time Format on this page. 4.
• Under Tones, you may select your preference on Vibrate, Ringtones, Notice Alerts as well as Manage Tones. To adjust Other Sounds All other sounds that are related to Dial Pad, Camera and Sent Message can be adjusted to by doing the following: • Go to Settings > Personalization > Sound > Other Sounds. 4.4 Wallpaper, Brightness and Screen Timeout To adjust Wallpaper • Go to Settings > Personalization > Display > Wallpaper. • Press Camera to take a picture for the Wallpaper you would like to use/store.
5 Security........................................................... 5.1 Screen lock Screen lock allows you to set a 4-digit password which protects your phone from intrusions. Whoever turns on your phone will be prompted to enter a password in order to access your device. 5.2 SIM security A SIM PIN prevents access to the SIM card cellular data networks. When it's enabled, any device containing the SIM card will request the PIN upon restart.
6 Account........................................................... 6.1 KaiOS Account To create a KaiOS account. Go to Settings > Account Manager > KaiOS Account. Press to create a new account or sign in to an existing account. 6.2 Software Update To access Software Updates, follow the steps below: • Connect your device to a Wi-Fi network and make sure it has a strong data connection. • Ensure your battery is fully charged before starting the software update.
7 Caring For Your Phone....................................... Make it Last Your phone is a complex electronic device; think of it as a mini-computer. Here are a few tips to help you extend the life of your new phone. Do not get your phone wet. Even a small amount of moisture can damage your phone and accessories. Protect your phone’s screen. Your phone’s screen is delicate. Use the original manufacturer’s batteries and accessories.
8 Accessories..................................................... Whether you want a charger, or a fashionable headphone, T-Mobile is the shop for all your phone accessories. To purchase accessories for your phone, please visit T-Mobile.com, call 1.800.204.2449, or visit your nearest T-Mobile store. Accessories selection subject to change and may vary by location.
9 Approved Firmware Versions............................. This device will only operate with firmware versions that have been approved for use by T-Mobile and the device manufacturer. If unauthorized firmware is placed on the device, it will not function.
10 Device Security............................................. T-Mobile encourages customers to take appropriate measures to secure their handsets and invites them to take advantage of the features available on this handset to help secure it from theft and/or other unauthorized access and use. This handset has a locking function (e.g., Security PINs) that can serve as a first line of defense against unauthorized use or access to stored information.
11 Additional Information................................... Use of some content or features may require qualifying service or access to a Wi-Fi connection. Wi-Fi: Devices using wireless connections may be vulnerable to unauthorized attempts to access data on the device. Plan data allotment applies to use by connected devices sharing Wi-Fi. Use of connected devices are subject to T-Mobile’s Terms and Conditions Devices and screen images are simulated. Coverage not available in some areas. Visit T-Mobile.
12 1 Year Limited Warranty................................. TCT Mobile Inc., offers a 1 year limited warranty on all TCL and Alcatel devices that are found to be defective in materials or workmanship upon submission of the following items: 1. Proof of purchase – consisting of original invoice or sales slip indicating the date of purchase, dealer’s name, model and serial number of the product.
TCT’s 1 Year Limited Warranty will abide by the following options regarding claims: 1. Repair the TCT product using new or previously used parts that are equivalent to new in performance and reliability. 2. Replace the TCT product with the same model (or with customer consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability. a.
Company Contact Information Customer Care may be contacted at: USA Phone Number: 855-368-0829 or https://us.alcatelmobile.com/ Canada Phone Number: 855-844-6058 or https://ca.alcatelmobile.com/ Electronic Recycling For more information on Electronic Recycling: 1) Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.com/accessibility-compliance/ electronic-recycling-program/, or 2) Call Alcatel US Customer Support at 1-855-368-0829.
13 Safety and use.............................................. We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. Traffic Safety Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
Follow Instructions to Avoid Interference Problems: • Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. • Switch the mobile phone off when you are in health care facilities, except in designated areas.
Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Technology Holdings Limited and its affiliates and are compatible with your mobile phone model. TCL Communication Technology Holdings Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Your mobile phone should not be disposed in municipal waste. Please check local regulations for disposal of electronic products.
Privacy Please note that you must respect the laws and regulations of your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
They will then be recycled, preventing substances from being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge. All products with this sign must be brought to these collection points.
Radio Waves THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Licenses microSD logo is a trademark of SD-3C, LLC. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Technology Holdings Limited and its affiliates is under license. Other trademarks and trade names are those of their respective owners. Alcatel 4052W Bluetooth® Declaration ID D044935 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. You have purchased a product which uses the open source (http://opensource.
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
14 Safety tips.................................................... Consider Device Compatibility If you have a pacemaker or a hearing aid, check with your doctor to make sure it’s safe for you to use a mobile phone. In some cases, cellular radio frequencies can disrupt the performance of other electronic equipment. If you have questions about the interaction between your phone and any other piece of electronic equipment, ask the equipment manufacturer.
15 Troubleshooting ������������������������������������������� Before contacting the service center, follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. • Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's software. To access Update phone, press Settings > Device > Device Information > Software Update > Check for Updates.
• Try connecting at a later time if the network is overloaded. My phone cannot connect to the Internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. • Make sure that the internet access service of your SIM card is available. • Check your phone's Internet connecting settings. • Make sure you are in a place with network coverage. • Try connecting at a later time or another location.
The caller’s name/number does not appear when a call is received • Check that you have subscribed to this service with your service provider. • Your caller has concealed his/her name or number. I cannot find my contacts • Make sure your SIM card is not broken. • Make sure your SIM card is inserted properly. • Import all contacts stored in SIM card to phone. The sound quality of the calls is poor • You can adjust the volume during a call by pressing the Volume Up/Down key. • Check the network strength .
I am unable to send and receive MMS • Check your phone memory availability as it might be full. • Contact your service provider to check service availability and check MMS parameters. • Verify the server center number or your MMS profile with your service provider. • The server center may be swamped, try again later. SIM card PIN locked • Contact your service provider to obtain the PUK code (Personal Unblocking Key).
Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Limited. GO FLIP is a trademark of TCL Communication Technology Holdings Limited. © 2019 TCT Mobile Limited. All rights reserved. TCL Communication Technology Holdings Limited reserves the right to alter material or technical specification without prior notice. All "Signature" ringtones embedded in this phone have been composed, arranged, and mixed by NU TROPIC (Amar Kabouche).
For more information on using this phone, or for frequently asked questions, please visit us.alcatelmobile.
