USER GUIDE A downloadable, printable guide to your Alcatel GO FLIP and its features. Available applications and services are subject to change at any time.
TABLE OF CONTENTS GETTING STARTED 1 Introduction 2 About the User Guide Set Up Your Phone 2 3 Parts and Functions 3 Battery Use 4 Insert the Battery 4 Remove the Battery 5 Charge the Battery 6 SIM Card 8 SD Card 9 Insert an SD Card 10 Remove an SD Card 10 Turn Your Phone On and Off 12 Activation and Service 13 Complete the Setup Screens 13 Basic Operations Basics 15 15 Home Screen and Applications (Apps) List 15 Phone Settings Menu 15 Capture Screenshots 16 Applications
Home Screen Basics 23 Status Bar 23 Change the Home Screen Wallpaper 24 MAKING CONNECTIONS Phone Calls and Voicemail Place and Answer Calls 26 27 27 Call Using the Phone Dialer 27 Call Emergency Numbers 29 Answer Phone Calls 29 In-Call Screen Layout and Operations 30 Place a Call from Contacts 31 Call from Call Log 32 Voicemail 33 Voicemail Setup 33 Optional Calling Services 34 Call Waiting 34 Conference Calling 34 Call Forwarding 35 Call Settings Contacts 36 38 Add a Conta
E-mail 50 Set Up an E-mail Account 50 Add Another E-mail Account 50 Create and Send E-mail 51 Open E-mail Messages 52 Delete an E-mail Account 54 Manage Your Email Inbox 54 Internet 56 Data Connection Status and Indicators Browser 56 56 Use the Browser 56 Browser Options 57 Connectivity 59 Wi-Fi 59 Turn Wi-Fi On and Connect to a Wireless Network 59 Wi-Fi Settings 60 Disconnect Wi-Fi 61 Bluetooth 61 Bluetooth Information 62 Enable the Bluetooth Feature 62 Pair Bluetooth
Set Camera Functions 76 Productivity 78 Calendar 78 Add an Event to the Calendar 78 View Calendar Events 79 Sync Calendars 80 Calculator 81 Clock 81 Set Alarms 82 Additional Clock Features 83 Entertainment and Activities 85 Play Music 85 Music Screen Layout 86 SETTINGS 87 Connections Settings 88 Basic Settings 88 Wi-Fi Settings Menu 89 Bluetooth Settings 91 Cellular and Data 92 Personalization Settings 94 Sound Settings 94 Display Settings 95 Search Settings 95
Device Information Settings 106 Downloads Settings 107 Battery Settings 108 Accessibility Settings 108 System Updates Settings 109 GETTING HELP For Assistance 112 Troubleshooting 112 Specifications 112 Virgin Account Information and Help 113 Manage Your Account 113 Re-Virgin 114 Copyright Information INDEX 111 114 115 v
GETTING STARTED The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
INTRODUCTION The following topics describe the basics of using this guide and your new phone. ABOUT THE USER GUIDE Thank you for purchasing your new Alcatel GO FLIP. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.
SET UP YOUR PHONE The following topics give you all the information you need to set up your phone and wireless service the first time. PARTS AND FUNCTIONS These topics illustrate your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only. Phone Layout The following illustration outlines your phone’s primary external features and keys. Part Description Camera Takes pictures and records videos.
Part Description Center soft key Selects or confirms an option (press the middle of the key). Navigation key Navigate Up, Down, Left, or Right through menus. Messages key Launches the messages screen from any screen. Call key Launches call log from idle screen. Back/clear key Returns you to the previous screen, or close a dialog box, options menu. End/power key Returns you to the app list or turn the phone on or off. Charging port Allows you to connect the phone charger.
1. Remove the battery cover by gently lifting in the direction shown below. 2. Insert the battery by gently lifting upward as shown below. 3. Attach the battery cover. l Make sure all the tabs are secure and there are no gaps around the cover. Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery.
1. Remove the battery cover by gently lifting in the direction shown below. 2. Remove the battery by gently lifting upward as shown. Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer.
Charge Using the AC Adapter 1. Plug the charger into the charging port of your phone. 2. Plug the AC adapter into an electrical outlet. 3. After charging, unplug the AC adapter from the outlet and remove the charger from the phone. Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cord into the charging port of your phone. 2. Insert the large end of the USB cord into an external USB port on your computer. 3. After charging, remove the USB cable from both the phone and the computer. SIM CARD The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM card is preinstalled and should only be accessed if directed by a customer service representative.
n Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service. n Always power off the phone before inserting/removing the SIM card. Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. Note: Your phone’s SIM card is preinstalled. These instructions are for reference only. 1. Remove the battery cover and battery. (See Remove the Battery.
Insert an SD Card Follow these steps to insert an optional SD card (not included). Important: Make sure to power your phone off before inserting or removing an SD card. 1. Remove the battery cover and battery. (See Remove the Battery.) 2. Gently insert the SD card with terminals facing down all the way without bending the card. Important: Insert only SD cards. 3. Insert the battery and replace the battery cover. (See Insert the Battery.) l Align the contacts of the battery with the contacts in the phone.
2. Remove the battery. 3. Push down on the plastic spring and remove SD card. 4. Insert the battery. Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover. Make sure all the table are secure and there are no gaps around the cover. TURN YOUR PHONE ON AND OFF The instructions below explain how to turn your phone on and off. Turn Your Phone On n Press and hold the End/power key . Your phone will power on. Depending on the settings, you may see the lock screen. l l l See Lock and Unlock Your Screen and Screen Lock Settings for information about using the screen lock.
Note: Your screen remains blank while your phone is off (unless the battery is charging). ACTIVATION AND SERVICE Before using your phone, you must set up your service with Virgin. You will need your phone’s serial numbers (MEID and ICC ID). These numbers can be found on the phone's packaging. For more information about your Virgin account, see Virgin Account Information and Help. Create Your Account and Pick Your Plan Set up your Virgin account. 1. From your computer, visit Virginmobileusa.
1. From the Welcome screen, select a language and press the Right soft key l To skip any section, press the Right soft key to get started. to skip. 2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen. l l l Select a network – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
BASIC OPERATIONS The following topics outline basic features and operations of your phone. BASICS The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. 1. Press the End/power key until display the home screen. 2. From any app screen press the End/power key to display the app list. For information about using the home screen, see Home Screen Basics.
n From the apps list screen, select Settings . For more information, see Basic Settings. Capture Screenshots You can use your phone’s End/power and home keys to capture screenshots. n Press and hold the Camera key and Volume down key at the same time to capture a screenshot of the current screen. The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery application. From the apps list screen, select Gallery .
1. From home, press the Center soft key . The apps list opens. 2. Use the Navigation key to select an application and then press application. to launch the corresponding The application opens. Apps List The apps list expands to include all apps installed on your phone. The following table outlines the primary apps that have been preinstalled on your phone. App Function/Service Calculator Perform basic mathematical calculations.
App Function/Service Manage your photos and videos. Gallery Send, receive, and manage your Email messages. E-Mail Messages Send and receive instant text messages. Lets you browse and play music. Music Provide an overview of items you can change through Settings. Settings PHONE NUMBER Follow the instructions below to display your phone’s wireless phone number. 1. From the apps list, select Settings > Device > Device Information. 2. Select Phone Number.
1. From the apps list, select Settings > Network & Connectivity. 2. Select Airplane Mode. 3. Select On to enable airplane mode. Your phone is now in airplane mode. You will see the airplane mode icon in the status bar. To turn off airplane mode: 1. From the apps list, select Settings > Network & Connectivity. 2. Select Airplane mode. 3. Select Off to disable airplane mode. Your phone’s wireless connection features are now restored. ENTER TEXT You can enter text using your phone's Nuance T9 keyboard.
LOCK AND UNLOCK YOUR SCREEN Your phone allows you to quickly turn the screen on/off when you unfold/fold the phone, or you can set up screen lock to prevent others from using your phone without your permission. Turn the Screen Off When Not in Use n To quickly turn the screen off, simply fold (close) the phone.. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle.
1. From the apps list, select Settings > Device > System Updates. 2. Select System Updates. You may be required to power your phone off and back on to complete the software upgrade. Confirm Your Current Phone Software 1. From the apps list, select Settings > Device > Device Information. 2. Locate the Software version read-only field. Update Your Profile This option allows you to automatically update your online user profile information.
1. From the apps list, select Settings > Device > System Updates > Update Profile. 2. Follow the onscreen instructions. The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1.
YOUR PHONE'S HOME SCREEN The following topics describe how to use your phone’s home screen and understand the status bar. HOME SCREEN BASICS The home screen is the starting point for your phone’s applications, functions, and menus. Home Screen Layout Below is your home screen’s layout. Item Description Status bar/Status area The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side).
Main Status Icons Icon Status Bluetooth® active Wi-Fi® active Vibrate Network (full signal) Network (roaming) 4G LTE data service 3G data service Airplane mode Alarm set Battery (charging) Battery (full charge) Notification Icons Icon Notification General numerical notifications (missed call, new mail, new message, etc.) CHANGE THE HOME SCREEN WALLPAPER Select and assign your phone’s background wallpaper.
1. From the apps list, select Settings > Personalization > Display > Wallpaper. 2. Select Wallpaper and then use the Navigation key to select from Gallery, Wallpaper, or Camera. 3. Select a wallpaper and then press the Right soft key to set the wallpaper. The wallpaper is set.
MAKING CONNECTIONS The topics in this section will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
PHONE CALLS AND VOICEMAIL The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. PLACE AND ANSWER CALLS The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume n Adjusting Call Volume: Press the Volume key up or down during the call. Troubleshooting Problem: Difficulty during call.
2. Press the number keys on the keypad to enter the phone number. l As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, use the Navigation key to select the number and place the call immediately without entering the rest of the number. 3. Select to call the number. The phone dials the number. The call begins when the other party answers. 4. To end the call, press the End/power key . The call ends. Troubleshooting Problem: Call does not connect.
Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, press the Left soft key 2. Press the Center soft key to enter Emergency Call. to place the call. As long as you are in an area covered by wireless service, the emergency call is placed. To call the 9-1-1 emergency number normally or when your account is restricted: 1.
Answer an Incoming Call 1. When a call arrives, press the Right soft key or the Call key to answer it. The call begins. 2. To end the call, press the End/power key . The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, you can press the Volume key down. Reject an Incoming Call n When a call arrives, press the Right soft key or the End/power key to reject it. The ringtone or vibration will stop and the call will be sent directly to voicemail.
n Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). l l Press the Right soft key to activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.) Press the Right soft key again to deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. n Mute: Mute the microphone during an active call.
1. From the apps list, select Contacts to display the contacts app. 2. Select Contacts to display the Contacts list. The contacts list appears. 3. Use the Navigation key to select a contact. 4. Press the Center soft key to call the number. 5. To end the call, press the End/power key . The call ends. Call from Call Log The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1.
The call log list appears. 2. Select an entry and press the Right soft key to display the Options details. 3. Select an entry and press the Center soft key or the Call key to place a call. The phone dials the number. The call begins when the other party answers. 4. To end the call, press the End/power key . The call ends. VOICEMAIL The following topics describe how to set up and use your phone's voicemail features. Voicemail Setup Follow the instructions below to set up voicemail on your phone.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages. OPTIONAL CALLING SERVICES The following topics outline additional voice-related services available with your phone, including call services and more.
2. Once you have established the connection, dial the second number. This puts the first caller on hold and dials the second number. 3. When you’re connected to the second party, press Merge Call. Your conference call is now in session. Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
2. Configure your options. Your call settings options are set. CALL SETTINGS Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Use the Call Settings Menu 1. From the apps list, select Settings > Network & Connectivity > Call Settings. The call settings menu appears. 2. Configure your options. l Select a menu item to display its options. l Select your options and follow the prompts to set them.
1. From the apps list, select Settings > Device > Accessibility > TTY. 2. Select Full, HCO, or VCO to turn TTY mode on. – or – Select Off to turn TTY mode off. Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications.
CONTACTS The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information.
2. Press the Left soft key to add a contact. The New Contact screen appears. 3. Use the keyboard to enter as much information as you want. l First Name l Last Name l Mobile Phone l Personal Email l Company l [Add Picture]: Select the Add Picture icon to assign a picture to the contact. l [Add Phone]: Select to add more phone numbers to the contact. l [Add Email]: Select to add more Email address to the contact. l [Add Address]: Select to add more address to the contact.
1. From the apps list, select Phone . 2. Enter a phone number and select Create New Contact. 3. To add the number to an existing contact, select Add to Existing Contact. To add a new contact, select Create new contact. l l For an existing contact, choose the contact name and press the new number. to select a number type for For a new contact, enter the name and any additional information. 4. Press the Right soft key and choose Save. The contact is added.
You will see the Contacts list. 2. Select a contact to view its details. The contact’s detailed listing appears. CONTACTS SCREEN LAYOUT The following illustration show’s your Contacts app layout and describes the various features. Item Description All contacts tab Show all contacts. Speed Dial tab Show speed dial contacts. Contact Select to show contact’s details. Contact image Show thumbnail of contact entry. Search Search contacts.
EDIT A CONTACT Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From the apps list, select Contacts . You will see the Contacts list. 2. Select a contact to view its details. The contact’s detailed listing appears. 3. Press the Right soft key and then select Edit. 4. Add or edit the information, and then press the Right soft key and select Save. Your changes are saved to the contact entry.
2. Select a contact to view its details. The contact’s detailed listing appears. 3. Press the Right soft key and then select Delete. 4. Select Delete. The contact is deleted. SHARE A CONTACT You can quickly share contacts using Bluetooth, Gmail, or text messaging. 1. From the apps list, select Contacts . You will see the Contacts list. 2. Select a contact to display it, and then press the Right soft key and select Share. 3.
l l l E-Mail to send the information as an Email attachment. Address the message, add a subject and a message, and then select Send. See Create and Send Email for details. Messages to send the information in a text message. Select a contact or enter a wireless phone number, enter any additional information, and then select Send. For more information on text messaging, see Send a Multimedia Message (MMS). Bluetooth to send the information via Bluetooth.
The contacts are imported and stored in the selected account. BACK UP CONTACTS If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up to an optional installed SD card for re-import if needed. Before Backing Up Contacts to an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can back up your contacts. See SD Card for SD card information.
MESSAGING With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including personal and corporate email, and text and multimedia messaging. TEXT AND MULTIMEDIA MESSAGING With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, music, audio or video files, contact cards.
l Select the “Message” box and then start composing your message. Note: Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 4. When done, press the Left soft key to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with text and pictures, music, audio or video files, contact cards. 1. From the apps list, select Messages .
l Video. Select a video and attach it. l Music. Select a track from your phone or memory card. l Gallery. Select a photo from Gallery. l Contacts. Select a contact from your phone. l Camera. Select Camera to take a photo or a video. 7. Press the Left soft key to to send the MMS message. Save and Resume a Draft Message While composing a text or multimedia message, press the Right soft key press continuously and to save your message as a draft. To resume composing the message: 1.
Note: If a message contains a phone number, press the message and then press the phone number to dial the number or add it to your contacts. View a Multimedia Message (MMS) 1. From the apps list, select Messages . 2. On the Messages screen, select a multimedia message or conversation to open it. 3. Select the attachment to open it. Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it. Reply to a Message 1.
l Auto Retrieve Messages: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and attachments will automatically download to your phone. If you turn off, only the multimedia message header will be retrieved and shown in your Messaging screen. l WAP Push: Press to enter WAP push options. l Emergency alerts: Press to enter Emergency alerts options.
2. Press the Right soft key account. and select Settings. Then press the Left soft key to add 3. Follow the onscreen instructions to complete the account setup. The email account is added and you will begin receiving email for the account. Create and Send E-mail Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From the apps list, select E-Mail . The email inbox opens.
2. From the inbox, press the Left soft key to compose. The email composition window opens. 3. Enter the message recipient(s), subject, and message, and then press the Left soft key send. to The email message is sent. Email Composition Options n Add Cc/Bcc: In the mail subject or composition box, press the Right soft key recipients. n Add Attachment: In the mail composition box, press the Right soft key > Add Attachment. Locate and then choose the picture or video you want to attach.
1. From the apps list, select E-Mail . The email inbox opens. 2. Press the message you want to view. The email message opens. 3. Press the Left soft key to reply email directly or press the Right soft key email options to reply to the message.
Delete an E-mail Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From the apps list, select E-Mail . The email inbox opens. 2. Press the Right soft key > Settings. 3. Select the account(s) to delete, and then press the Left soft key to confirm. The account is deleted from your phone Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages.
View Your Email Inbox 1. From the apps list, select E-Mail . The email inbox opens. 2. Press the Right soft key > View Folders > Inbox to see all your email inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. n While viewing the account you want to synchronize, press the Right soft key Synchronize.
INTERNET The following topics describe how to connect to and use the Internet on your phone. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The fullness of the triangle icon indicates the strength of the signal. A fuller icon means a better signal. 4G LTE data service: Your phone is connected to a 4G LTE network.
1. From the apps list, select Browser . Browser opens. 2. Press the Left soft key to enter search words or a Web address (URL). The search results appear or a Web page opens. 3. Use the Navigation key to locate the place you want to visit, and then press to confirm. Browser Options Customize your experience with the Internet through the browser options menu.
1. From the apps list, select Browser . The browser opens. 2. Press the Right soft key to open browser options. Your browser options are displayed.
CONNECTIVITY The following topics address your phone’s connectivity options, including Wi-Fi and Bluetooth. WI-FI Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks.
The advanced Wi-Fi settings menu appears. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off. 1. From the apps list, select Settings > Network & Connectivity > Wi-Fi. The Wi-Fi settings menu appears. 2. Select Available Networks and choose the name of the connected access point and then press the Right soft key to forget. Wi-Fi is disconnected. Note: After disconnecting from an access point, you may need to re-enter the password to reconnect.
Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with handsfree features, etc. Function Description Audio output Listen to music, etc., wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Registered Bluetooth® devices can be connected simply. n Enable the Bluetooth function on the Bluetooth devices being paired beforehand. To pair Bluetooth devices: 1. From the apps list, select Settings > Network & Connectivity > Bluetooth. The Bluetooth settings open. l Nearby devices appear in the “Devices in the Area” list. l If a target device is not detected, press the Right soft key to rescan. 2.
Unpairing from a Paired Device 1. From the Bluetooth settings menu, select Paired Devices to unpair. 2. Press the Right soft key to forget. The device is unpaired from your phone. To make another connection with the device, you will need to pair again. Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
2. Select a contact to send. 3. Press the Right soft key > Share > Bluetooth. 4. Select a paired device to receive the data. The contact information is sent. l If you see a message to confirm, follow the onscreen instructions. Receive Information via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs. 1.
APPS AND ENTERTAINMENT The topics in this section will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more.
CAMERA AND VIDEO You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 2 megapixel camera that lets you capture sharp pictures and videos. CAMERA OVERVIEW The camera's viewfinder screen lets you view your subject and access camera controls and options. n Options: Press the Right soft key n Preview: Press the Left soft key n to open settings options. to view picture you took. Video record: Select to start/pause video record.
The camera viewfinder appears. TAKE PICTURES AND RECORD VIDEOS The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos n File Format for Pictures: File format for pictures is JPEG. n File Format for Videos: File format for videos is 3GPP. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand.
Record Videos You can record high-quality videos with your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. From the apps list, select Camera . The camera viewfinder appears. 2. Aim the camera at your subject and then press Navigation Right key to switch to Video and press , to start recording. Video recording begins. 3. Press again to stop recording.
VIEW PICTURES AND VIDEOS USING GALLERY Using the Gallery application, you can view pictures that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends.
The picture opens. l Press the Left soft key l Press the Right soft key to zoom in or zoom out. to open options menu and choose what to do with the picture. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, press the Left soft key to see the item in the review screen. From there, you can access options such as view, share, set as wallpaper or delete the picture.
2. Select the picture you want to rotate. 3. Press the Right soft key and then select Rotate. The picture is rotated. Edit a Picture 1. From the apps list, select Gallery . The list of pictures opens.
2. Select the picture you want to edit. 3. Press the Right soft key and then select Edit. An edit screen appears on the picture. l Exposure l Rotate l Crop l Filters l Auto-correction 4. Press the Right soft key to save the changes to the picture. The modified picture is saved in the album as a copy. The original picture remains unedited. SHARE PICTURES AND VIDEOS The Gallery application lets you send pictures using email, Bluetooth or multimedia messages.
1. From the apps list, select Gallery . The list of pictures opens. 2. Select the pictures you want to share. l To select multiple items, press the Right soft key select. Select all the items you want to include. 3. Press the Right soft key Bluetooth. > Select Multiple to turn on multiple > Share and then on the Share via menu, select E-mail or Follow onscreen prompts to complete and send the message.
CAMERA SETTINGS You can adjust your camera’s settings by pressing the Right soft key on the camera screen. Switch Between Camera and Video Mode You can switch between camera and video mode freely. 1. From the apps list, select Camera . The camera viewfinder appears. 2. Press Navigation Right key to switch to Video. The video screen opens. Set Camera Functions You can configure your camera’s settings to fit any situation and event.
1. From the apps list, select Camera . The camera viewfinder appears. 2. Press the Right soft key to open options menu. The camera settings menu opens. 3. Select your desired settings. The settings are applied. l Settable items differ depending on the camera type in use.
PRODUCTIVITY Use your phone to stay ahead of the game with calendar, alarm, calculator and more productivity apps. CALENDAR Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, and Outlook calendar.
2. Press the Left soft key to add new event. The add event window opens. 3. Enter an event title, start date/time, end date/time, etc., and then press the Right soft key save. to The event is added to your calendar. View Calendar Events You can display the Calendar in daily, weekly or monthly view. 1. From the apps list, select Calendar . The Calendar app opens.
2. Select a date and then press to display events. The event details appear. l In event details, press the Right soft key l In event details, press the Left soft key to edit the event. to delete the event. Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From the apps list, select Calendar . The Calendar app opens.
2. Press the Right soft key > Sync calendar. The sync settings have been updated. CALCULATOR Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1. From the apps list, select Calculator . The calculator app launches. 2. Press keys for calculations. Calculation results appear. CLOCK Your phone has a clock app that lets you set alarms, use a stopwatch, and set a timer.
Check the Time You can check the phone any time on your phone. The current time displays in the center of the home screen. Set Alarms Set multiple alarms using your phone’s Clock app. 1. From the apps list, select Clock . The Clock appears. 2. Press the Left soft key to create new alarm. The alarm adding screen appears. 3. Set the alarm options, including time, repeat pattern, alarm tone, and volume, and then press the Right soft key to confirm. The alarm is set.
Phone at Alarm Time n At the set alarm time, the phone sounds the alarm and/or vibrates. n Stopping an alarm: When the alarm sounds, press the Left soft key Right soft key to stop. to snooze it or the Additional Clock Features Your phone’s clock app provides additional useful features including stopwatch and timer functions. These features are available from the clock app display. n From the apps list, select Clock . The Clock appears.
4. Press l to stop or resume timing. Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero.
ENTERTAINMENT AND ACTIVITIES The following topics provide an overview of your phone’s music. Play Music Use the Music app to listen to all your music on your phone. Compatible music file formats include: mp3, wma, wav, mod, etc. 1. From the apps list, select Music . The Music app opens. 2. Use the Navigation key to select a library category such as Artist or Albums. 3. Choose an item from the category window and then select a song. The song begins playing.
Music Screen Layout The following picture outlines the main features of the Music app player screen. Options Menu: Feature Description Shuffle All Select to shuffle all songs. Repeat All Select to repeat all songs Share Select to share a song via E-Mail, Messages or Bluetooth. Set as ringtone Select to set as ringtone of the phone.
SETTINGS The topics in this section will cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings.
CONNECTIONS SETTINGS The following topics introduce your phone’s basic settings menus and cover your phone’s Connections settings options. BASIC SETTINGS From the app screen, select Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Airplane Mode Enable and set airplane mode options. Cellular & Data Set your phone’s cellular network settings. Geolocation Select your phone’s location access options.
Category Description Device Information Access important phone information and view legal and safety information. Downloads Check downloads on your phone. Battery Monitor your phone’s battery usage. Accessibility Set accessibility options such as invert colors, hearing aid compatibility, etc. Developer Set developer options. System Updates Check and update your phone with the latest version. KaiOS Account Set your KaiOS account. Anti-Theft Set your device anti-theft information.
1. From the apps list, select Settings > Network & Connectivity > Wi-Fi. The Wi-Fi settings menu appears. 2. Select the On icon to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. l To disable Wi-Fi, select the Off icon . 3. Select a Wi-Fi network, enter the password, and press the Right soft key to connect. Your phone is connected to the selected Wi-Fi network. 4. Configure your Wi-Fi settings. Your Wi-Fi settings changes are saved.
password for a public wireless LAN, check with user's service provider. l Entering a password is not required if an access point is not security protected. Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points. n Manager Networks: From Wi-Fi settings, select Advanced Settings > Manage Networks. n Import certificates: From Wi-Fi settings, select Advanced Settings > Manage Certificates.
n n n Rename My Phone: You can set the phone’s name as it appears to other device. l Emoji cannot be used in a device name. l This setting is available when Bluetooth is enabled. Nearby Devices: Check available devices for connecting. l If the target device does not appear, press the Right soft key l This setting is available when Bluetooth is enabled. to search again. Paired Devices: Make sure the other devices are set to be discovered.
n APN Settings: Set APN settings options.
PERSONALIZATION SETTINGS The following topics outline the device settings options available on your phone, including sounds, display, notices, and more. SOUND SETTINGS The sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications. Sound Settings Overview The sound settings menu allows you to configure the following options: Sound Setting Description Volume Set volume for ringtones, alarms, and media.
DISPLAY SETTINGS Use the phone's display settings menu to adjust items such as wallpaper, brightness, and screen timeout. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Wallpaper Set a wallpaper. Brightness Set the display brightness. Screen Timeout Set screen timeout duration. Note: Longer durations discharge the battery more quickly. Access Display Settings 1.
Search Setting Description Search Engine Set your phone’s search engine. Search Suggestions Set to enable search suggestions. Access Search Settings 1. From the apps list, select Settings > Personalization > Search. The search window opens. 2. Set your search options. Your search settings are saved and applied. NOTICES SETTINGS The notices settings menu lets you enable notices show on lock screen or after reboot.
Access Notices Settings 1. From the apps list, select Settings > Personalization > Notices. The notices window opens. 2. Set your notices options. Your notices settings are saved and applied. DATE AND TIME SETTINGS Use the date and time settings menu to set date and time manually, as well as select time format options. Date and Time Overview The following date and time options may be configured: Date & Time Option Description Date Set the date manually. Time Set the time manually.
Access Date & Time Options 1. From the apps list, select Settings > Personalization > Date & Time. The date & time window opens. 2. Set available date and time options. Your date and time settings are applied and saved. LANGUAGE SETTINGS Your phone’s language settings let you select a language for the phone’s menus and keyboards.
Access Language Setting Options 1. From the apps list, select Settings > Personalization > Language. The Language settings menu opens. 2. Set options. The language settings are applied and saved. INPUT METHODS SETTINGS Your phone’s input settings let you select and configure keyboard settings, and set your phone’s input languages. Input Methods Settings Overview You can set the following options in input methods settings menu: Input Methods Setting Description Use T9 Set to enable T9 input methods.
Access Input Languages Setting Options 1. From the apps list, select Settings > Personalization > Input Method. The input settings menu opens. 2. Set options. The input settings are applied and saved.
PRIVACY AND SECURITY SETTINGS The following topics cover your phone’s privacy & security settings, including screen lock settings, app permissions, Do Not Track, and browsing privacy. SCREEN LOCK SETTINGS You can increase the security of your phone by creating a screen lock. When enabled, you have to enter the correct password to unlock the phone’s control buttons and screen. Important: To protect your phone and data from unauthorized access, it is recommended that you use the Password protection.
App Permissions Setting Description Camera Set the camera’s geolocation permission. System Set the system’s geolocation permission. Access App Permissions Settings 1. From the apps list, select Settings > Privacy & Security > App Permissions. 2. Set options. The app permissions settings are applied and saved. DO NOT TRACK SETTINGS Set your preference for Do Not Track. Access Do Not Track Settings 1. From the apps list, select Settings > Privacy & Security > Do Not Track. 2. Select options.
The do not track settings are applied and saved. BROWSING PRIVACY SETTINGS Set your browsing privacy settings. Access Browsing Privacy Settings 1. From the apps list, select Settings > Privacy & Security > Browsing Privacy. 2. Select options. The browsing privacy settings are applied and saved.
STORAGE SETTINGS The storage settings menu lets you manage internal storage on your phone and provides menu choices for an optional SD card (not included). USB STORAGE SETTINGS The following topics address your phone’s connectivity options, including USB file transfer, Wi-Fi, Bluetooth, and more. 1. From the apps list, select Settings > Storage > USB Storage. The USB storage settings menu opens. 2. Select the Enable icon to enable USB storage. To disable, select the Disable icon .
1. From the apps list, select Settings > Storage > Media Storage. The media storage window opens.
DEVICE SETTINGS The following topics including device information, downloads, battery, accessibility, etc. DEVICE INFORMATION SETTINGS The device information menu lets you access important phone information, and view legal and safety information. Device Information Overview The following device information items may be reviewed or set: Device Information Item Description Phone Number Check your phone number. Model Check the phone’s model. Software version Check the phone’s software version.
Access Device Information Options 1. From the apps list, select Settings > Device > Device Information. The device information window opens. 2. Select or view available options. Your phone information is displayed. DOWNLOADS SETTINGS You can check your downloaded file in Downloads. Access Device Information Options 1. From the apps list, select Settings > Device > Downloads. The downloads window opens.
BATTERY SETTINGS Monitor your phone’s battery usage through this settings menu. Check the battery consumption and percentage. 1. From the apps list, select Settings > Device > Battery. The Battery window opens. 2. Select items to view details. Check your battery condition and access additional options. ACCESSIBILITY SETTINGS The accessibility menu lets you enable and manage accessibility-related applications.
Accessibility Option Hearing Aid Compatibility (HAC) Description Set to enable hearing aid compatibility. Access Accessibility Options 1. From the apps list, select Settings > Device > Accessibility. The accessibility settings menu opens. 2. Set available accessibility options. Your accessibility settings are applied and saved. SYSTEM UPDATES SETTINGS From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System Updates menu.
Access Accessibility Options 1. From the apps list, select Settings > Device > System Updates. The system updates window opens. 2. Select the item you want to update. Your phone will update automatically.
GETTING HELP The topics in this section will cover troubleshooting tips, phone specifications, and how to contact Virgin and manage your wireless service.
FOR ASSISTANCE The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. TROUBLESHOOTING Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable. Answer: Turn the phone on again.
Phone Specifications Item Description Weight Battery installed: Approx. 118 g Continuous Talk Time GSM: Approx. 6 hours 3G: Approx. 8 hours Continuous Standby Time Approx. 280 hours Charging Time Approx. 3 hours Dimensions Approx. 105x 52.8 x18.7 mm Battery Specifications Item Description Type Hardpack Capacity 1350 mAh VIRGIN ACCOUNT INFORMATION AND HELP Find out about managing your account online and on your phone, buying additional minutes for your plan, and getting help.
n Dial #225 (#BAL) to check account balance. n Dial #233 (#ADD) to make a payment. n Dial #611 to launch Virgin Zone or call Virgin Customer Care (depending on your Settings) to get answers to other questions. From Your Computer n Log in with your phone number and account PIN at Virginmobileusa.com. From Any Other Phone n Virgin Customer Care: 1-888-VIRGIN-4U (1-888-266-7848). Re-Virgin Virgin Mobile makes it easy to add money to your account. You decide exactly how and where you want to pay.
INDEX 3 3-way Calling 34 A Accessibility Settings 108 Accessory Jack 4 Activation and Service 13 Airplane Mode 18 Alarm 82 Answer a Call 30 App Permission Settings 101 Applications 16 Launch 16 Apps List 17 B Back Key 4 Basic Operations 15 Battery Charge 6 Insert 4 Remove 5 Settings 108 Battery Use 4 Bluetooth 61 Connect 64 Information 62 Pair Devices 63 Receive information 66 Send information 65 Settings 91 Turn on or off 62 Brightness 95 Browser 56 Options 57 Use 56 Browsing Privacy Settings 103 C Calcula
Do Not Track Settings 102 Downloads Settings 107 E E-mail 50 Add Another Account 50 Delete account 54 Send Gmail 51 Set Up Account 50 View and reply 52 Email Manage inbox 54 Share pictures 74 Emergency Numbers 29 Enhanced 9-1-1 (E 9-1-1) 29 Enter Text 19 Entertainment and Activities 85 F Language 98-99 Language Settings 98-99 M Manage Your Account 113 Media Storage Settings 104 Memory 96 Messaging 46 MMS Options 49 Send messages 47 N Notices Settings 96 Notification Icons 24 Notifications 24 O For Assista
Take with camera 69 View 71 Place and Answer Calls 27 Play Music 85 Power Off 12 Power On 12 Privacy and Security Settings 101 PRL Update 22 Productivity 78 R Re-Virgin 114 Reject Incoming Call 30 Ringtone 94 S Save a Phone Number 39 Screen Lock Settings 101 Screen Timeout 95 SD Card 9 Insert 10 Remove 10 Search Settings 95 Set Up Your Phone 3 Settings Overview 88 Setup Screens 13 Share Contacts 43 SIM Card 8 Sound Settings 94 Specifications 112 Status Bar 23 Status Icons 24 Stopwatch 83 Storage Settings 10
