Operation Manual
Table Of Contents
- General information
- 1 Your mobile
- 2 Text input
- 3 Phone calls, Call history and Contacts
- 4 Messaging, Outlook® Mail
- 5 Outlook® Calendar, Alarms & Clock and Calculator
- 6 Getting connected
- 7 Store 
- 8 Multimedia applications
- 9 Maps 
- 9.1 Get My Location
- 9.2 Search for a location
- 9.3 Get driving, public transport or walking directions
- 9.4 Share a location
- 10 Others
- 10.1 File Explorer 
- 10.2 Voice Recorder 
- 10.3 Office
- 10.4 Other applications
- 11 Settings 
- 11.1 System
- 11.2 Devices
- 11.3 Network & wireless
- 11.4 Personalization
- 11.5 Accounts
- 11.6 Time & language
- 11.7 Ease of Access
- 11.8 Privacy
- 11.9 Update & Security
- 12 Making the most of your phone
- 12.1 Phone update
- 13 12 Month Limited Warranty
- 14 Troubleshooting
- Safety and Use.
72
My phone cannot charge properly
• Make sure that your battery is not completely discharged; if the battery power is empty for a long
time, it may take around 20 minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C (32°F) to +50°C (122°F)).
• When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service” is displayed
• Try connecting in another location.
• Verify the network coverage with your service provider.
• Check with your service provider that your SIM card is valid.
• Try selecting the available network(s) manually.
• Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card
or box.
• Make sure that the internet access service of your SIM card is available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see “Inserting or removing the SIM card”).
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have touched .
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network is not overloaded or
unavailable.
• Check your subscription status with your service provider (credit, SIM card valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in airplane mode.