Operation Manual
Table Of Contents
- General information
- 1 Your mobile
- 2 Text input
- 3 Phone calls, Call history and Contacts
- 4 Messaging, Outlook® Mail
- 5 Outlook® Calendar, Alarms & Clock and Calculator
- 6 Getting connected
- 7 Store 
- 8 Multimedia applications
- 9 Maps 
- 9.1 Get My Location
- 9.2 Search for a location
- 9.3 Get driving, public transport or walking directions
- 9.4 Share a location
- 10 Others
- 10.1 File Explorer 
- 10.2 Voice Recorder 
- 10.3 Office
- 10.4 Other applications
- 11 Settings 
- 11.1 System
- 11.2 Devices
- 11.3 Network & wireless
- 11.4 Personalization
- 11.5 Accounts
- 11.6 Time & language
- 11.7 Ease of Access
- 11.8 Privacy
- 11.9 Update & Security
- 12 Making the most of your phone
- 12.1 Phone update
- 13 12 Month Limited Warranty
- 14 Troubleshooting
- Safety and Use.
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Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network (check for overloaded or
unavailable network).
• Check your subscription status with your service provider (credit, SIM card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is received
• Check that you have subscribed to this service with your service provider.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the Volume Up/Down key.
• Check the network strength .
• Make sure that the receiver, connector or speaker on your phone is clean.
I am unable to use the features described in the manual
• Check with your service provider to make sure that your subscription includes this service.
• Make sure this feature does not require an Alcatel accessory.
When I select a number from my contacts, the number cannot be dialed
• Make sure that you have correctly recorded the number in your file.
• Make sure that you have selected the country prefix when calling a foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files or save the files in the phone
contacts.
My callers are unable to leave messages on my voicemail
• Contact your service provider to check service availability.