IP Touch 4008/4018 Extended Edition SIP Phone Installation Guide 8AL90824AAAA ed02 August, 2010 Alcatel-Lucent All Rights Reserved © Alcatel-Lucent 2010
1. 2. Overview...........................................................................................3 Connecting the Alcatel-Lucent IP Touch 4008/4018 Extended Edition phone...........3 2.1. Connecting the IP Touch 40x8 EE phone to the LAN ...................................4 2.2. Connecting power supply ..................................................................4 2.3. Plugging a PC to an IP Touch 4018 EE phone............................................4 3. SIP stand-alone mode ...............
1. Overview The Alcatel-Lucent IP Touch 4008/4018 Extended Edition phones (IP Touch 40x8 EE) are part of the Alcatel-Lucent IP Touch 8-series Extended Edition phone range. The following chapters in this document describe SIP stand-alone operations. From firmware version identification to switching from NOE to SIP stand-alone mode, SIP mode initialization (configuration & binary), SIP registration, files update, phone features introduction and troubleshooting. 2.
2.1. Connecting the IP Touch 40x8 EE phone to the LAN To connect the set to the LAN: 1. Turn the set over 2. Plug the RJ45 cable into the set LAN connector 3. Connect the RJ45 cable to the LAN itself 2.2. Connecting power supply The following procedure does not apply when power supply is provided via Power over Ethernet (PoE). To supply power via an AC/DC external adapter: 1. Plug the appropriate cable into the set power supply connector 2. Connect the plug to the power supply. Initialization starts. 2.3.
Firmware version identification – phone already installed. 1- Power on the phone. 2- At the phase 2/5 network setup, press the "i" key and just after the "#" key. 3- ‘0 - MAC address’ menu appears. 4- Scroll down to ‘2 - Soft infos’. 5- Press the OK key. 6- Scroll down to ‘Run mode’: - if NOE is displayed, it means that the NOE signaling protocol is running, - if SIP is displayed, it means that the SIP signaling protocol mode is running. 3.2. Switching From NOE To SIP Mode There are two methods.
Method 2 - Automatic ‘lanpbx.cfg’ file template: use a text editor to create a very simple file with this contents: APPLICATION_TYPE=APPL_SIP This file must be reachable from root location of the TFTP Server. The IP Touch 40x8EE phone is compatible with any DHCP server that correctly supports the BOOTP server IP address - siaddr (also called ‘next-server’) field. See standard RFC 951 for further information.
3.3. Initializing an IP Touch 40x8 EE phone 3.3.1. SIP configuration files There are two configuration files. The first file, named “sipconfig.txt”, is the global configuration file and it should contain parameters applying to all phones found on the system (proxy IP address, Registrar server IP address, preferred codecs, SNTP server IP address …).
For IP Touch 4018EE phone, the available binary files are: – noesip4018 (application) – datsip4018 (resources including the ringing melodies) These binary files are downloaded from the server whose IP address is either retrieved from a DHCP server (dynamic configuration) or defined in the set itself (static configuration). 3.3.3. Selecting the downloading mode Binary (noesip40x8 and datsip40x8) and Configuration files (sipconfig.txt and sipconfig-MacAddress.
Method 2 - Automatic The IP Touch 40x8EE phone is compatible with any DHCP server that correctly supports the BOOTP server IP address - siaddr (also called ‘next-server’) field. See standard RFC 951 for further information. The syntax for the ‘Option’ 43 IP is as follows: = 0x40 (64 decimal) = 0x04 (4 decimal) = IP Address in hexadecimal – e.g. for 192.168.1.
3.3.5. HTTP(S) Method 1 – Manual 123456- Power on the phone. At the phase 2/5 network setup, press the "i" key and just after the "#" key. ‘MAC address’ menu is displayed. Scroll down to ‘IP parameters’. Press OK. Set following parameters (OK to select or change value).
Method 2 - Automatic DHCP options possibilities: - Using TFTP Priority 0* >>> Option 43 >>> with sub option 64: Priority 1* >>>Next Server – Siaddr: All Rights Reserved © Alcatel-Lucent 2010 Windows 2003 Server >>> Option 43 + Sub option 64 Linux (5305) >>> Option 43 + sub option 64 Windows 2003 Server >>> Option 66 (URL) + Option 67 (dummy) Linux (5305) Siaddr Page 11
- Using Http(s) Priority 0* >>> Option 43 >>> with sub option 67: Windows 2003 Server >>> Option 43 + Sub option 67 Linux (5305) >>> Option 43 + sub option 67 Priority 1* >>>Next Server – Siaddr: Windows 2003 Server >>> Option 66 (URL) + Option 67 (dummy) Linux (5305) Siaddr * Priority is used in case of both Options are used ! • 'Next server' Siaddr (server identifier address) (option 66 in Windows server- see bellow) The syntax for the ‘'Next Server' is as follows: (config-dhcp)#option 066 ip 192.168.
Http(s): Please note that if a valid URL is found in option 43 then "Next server" is ignored. Example with Linux DHCP ISC server (dhcpd.conf file): option space ALU; option ALU.https-server-address code 67 = text; class "vendor-classes" { match option vendor-class-identifier; } subclass "vendor-classes" "alcatel.sip.0" { vendor-option-space ALU; option ALU.https-server-address "https://fileserver.mycompany.
3.4. SIP registration In order to perform SIP registration, some parameters are mandatory in the sipconfig-mac@.txt file: authentication_realm= authentication_name= authentication_password= proxy_addr= registrar_addr= Refer to SIP configuration files description. 3.5. Updating SIP binaries To update SIP binaries on an IP Touch 40x8EE phone, SIP binaries must be made available on the server as indicated in SIP binary files, and the set must reset. This can be done manually and automatically.
3.6. SIP configuration files description The sipconfig.txt and sipconfig-MacAddress.txt files are built by the SIP Device Manager. These files are text files and can be modified with a text editor. The sipconfig.txt and sipconfig-MacAddress.txt files have the same structure and contain the following items: Parameter Comment ########################### # Configuration of SIP R7.
proxy2_addr= Enter the backup proxy server address proxy2_port= Enter the port number used by the backup proxy server registrar2_addr= Enter the backup registrar server address registrar2_port= Enter the port number used by the backup registrar server outbound_proxy2_addr= Enter the outbound proxy server address outbound_proxy2_port= Enter the port used by the outbound proxy server pcs_addr= Enter the PCS server address pcs_port= Enter the port used by the PCS server sip_transport_mode_survi
local_rtp_port=6000 Leave the default value local_rtcp_port=6001 Leave the default value prack_type=0 preferred_vocoder=0,4,8,18 Enter PRACK type : - 0 = PRACK supported - 1 = PRACK required - 2 = PRACK disabled Enter the preferred voice coder: – 0 for PCMU – 8 for PCMA – 4 for G723.
[sntp] sntp_addr= timezone= telnet_password=111111 Enter IP adresse of the SNTP server /name_of_zone/:<(unused)>:/time_in_minutes_ from_UTC/:/daylight_saving_start/:/daylight_sa ving_end/ telnet_password is also the switch to activate the telnet service [arp] - arp_spoofing_enable=1 0 : ARP spoofing disabled 1 : ARP spoofing enabled arp_spoofing_timer=30 [init] application_mode=1 Enter the operating mode of the set: – 0 for NOE mode – 1 for SIP mode [audio] Tone_country=0 All Rights Reserved © A
Dtmf_type=0 Dtmf_level=0 Enter the DTMF type: – 0 for DTMF according to RFC2833 – 1 for DTMF in band – 2 for SIP INFO Enter the audio level for DTMF: – 0 for 0db – 1 or +3db – 2 for +6db – 3 for -3db – 4 for -6db Dtmf_avt_payload_type= Only 97-127 is allowed vad=1 Voice Activity Detection: dtmf_feedback_enable=1 – 0 VAD out of service – 1 VAD in service 0 = disable 1 = enable rlr_handset=10 slr_handset=10 sidetone_handset=2 hearing_aid_enable=1 All Rights Reserved © Alcatel-Luce
[appl] admin_password=111111 Enter the set password in SIP mode Bluetooth_parameters= remote_forward_code= Enter the forwarding activation code. remote_forward_deactive_code= Enter the forwarding deactivation code. This code must be identical with the forward cancellation prefix defined in the PCX.
speed_dial_3_first_name= Enter the first name to display when key 5 is activated speed_dial_3_last_name= Enter the last name to display when key 5 is activated speed_dial_3_uri= Enter the URI or the call number locally dialed by the set when key 5 is activated speed_dial_4_first_name= Enter the first name to display when key 6 is activated speed_dial_4_last_name= Enter the last name to display when key 6 is activated speed_dial_4_uri= Enter the URI or the call number locally dialed by the set whe
If the Private Key of the certificate you download is protected by password or phrase, you’ll be asked to enter the password or phrase. The certificate is under PKCS#12 format (.pfx or .p12 extension). 3.8. Phone features 3.8.1. Direct key management In SIP mode, the IP Touch 40x8EE phone keys have a specific meaning. 0 Line 1 1 Line 2 2 Speed dialing 3 Speed dialing 4 Speed dialing 5 Speed dialing Table 1: Keys meaning in SIP standalone mode 3.8.2.
3.8.4. Speed dialing keys The user can make a call by pressing one of the speed dialing key. The set automatically dials the content of the key. A speed dialing key is configured with: – The first name and the last name of remote party – The URI or the call number of the remote party Speed dialing keys can be programmed: – Locally on the set – Via the set configuration file If a speed dialing key is configured via the configuration file, it cannot be modified from the set. 3.8.5.
4. Troubleshooting 4.1. Overview This module describes: – The error and information messages that appear during the starting phase on the phone – The Ethernet link table. – The system logs through network (Net Log). 4.2. Error and information messages The table below lists the error and information messages. It has the following format: Short text = text displayed on the screen, in case of real error or for information.
ADDRESSES MISMATCH Address, mask and router do not match TFTP NOT RESPONDING TFTP server is not responding TFTP SERVER ERROR TFTP server error BAD FILE CONTENT Error found in downloaded file FILE TOO LARGE File is too large (cannot be downloaded) SAME VERSION FOUND The version retrieved is the same as the version running NEW VERSION FOUND New IP Touch software version found (download) FLASHING SUCCESS Flashing successful FLASHING FAILED Failed to flash downloaded binary TRYING ANOTHER CPU
4/5 binary download Phase 4 is running: the set is downloading a new binary 5/5 connecting Phase 5 is running: the set is trying to set up the signaling link with the system 802.1x Auth Failed 802.1x authentication has failed: RADIUS server is unreachable, access is refused to the terminal on the RADIUS server or the terminal has an incorrect identity (bad login and/or password). 802.1x Auth Success 802.1x authentication process is complete.
Table 3: Ethernet link combinations Terminal Port External Device Port Link Status 1 auto-negotiation auto-negotiation Valid 2 auto-negotiation 100-FULL Invalid (packet loss) 3 auto-negotiation 100-HALF Valid 4 auto-negotiation 10-FULL Invalid (packet loss) 5 auto-negotiation 10-HALF Valid 6 100-FULL 100-FULL Valid 7 100-FULL 100-HALF Invalid (packet loss) 8 100-FULL 10-FULL Invalid (no link) 9 100-FULL 10-HALF Invalid (no link) 10 100-HALF 100-HALF Valid 11 100-
Type the following command netlog [_ | _config | {server } | {config } | {uptime } | {dump_config }] Example: telnet 172.26.179.207 Enter the password defined in the sipconfig.txt or sipconfig-mac@.txt file.
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