First Alcatel-Lucent OmniPCX Enterprise Alcatel-Lucent IP Touch 4018 Phone Alcatel-Lucent IP Touch 4008 Phone Alcatel-Lucent 4019 Digital Phone
User manual Introduction How to use this guide Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel-Lucent. Your IP Touch digital terminal has a new ergonomic layout for more effective communication. Lift the receiver. Hang up. 2ab 5 c jkl ef 3d mno 6 Line key. 2 Numeric keypad. Specific key on numeric keypad. Partial view of display. Means that the function is subject to programming. If necessary, contact your installer.
How
Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 2. Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Barring the reception of a new call during communication. . . . . . . . . . . . . . . . . . . . . . . .
Getting to know your telephone Telephone Handset Navigation Alphanumeric keypad WhoamI Lock Up-down navigator: used to navigate around the home page, through the menus or in a text zone when entering characters. The home page consists of: • information on the status of the set (set locked, call forward, etc.), • date and time, • set programming and configuration functions.
Using your telephone 1 Other 1.3 Making a call 1.1 Using the telephone in 'Hands free' mode (Alcatel-Lucent IP Touch 4008/4018 Phone only) Terminal idle: bc 3d jkl 6 2a 5 ef 5 lift the receiver dial directly the number for your call ef bc 3d jkl 6 2a OR o mn 2a OR o mn 5 number required hands free (AlcatelLucent IP Touch 4008/4018 Phone only) bc jkl 3 f de o mn 6 you are in hands free mode number required press and release Call in progress: conv.
Using your telephone 1 1.5 1.8 Make a call using the personal phone book Answering an internal call in intercom mode (Alcatel-Lucent IP Touch 4008/4018 Phone only) You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in hands free mode. The screen shows the caller’s identity. 5 press and release 1.
During a conversation 2 Other 2.1 Making a second call during a conversation 2.2 Answering a second call during a conversation • A second correspondent is trying to call you: ab 2 5 during a conversation c jkl 3 f de o mn New call OR 6 OK Smith John number of second correspondent during a conversation name or no.
During a conversation 2 2.5 2.7 Transferring a call During a 3-way conference, you can add up to three additional participants. • To transfer your call to another number: 5 You are in a 3-way conference ef bc 3d jkl 6 2a Casual conference the first call is on hold o mn Add OK 5 3d 6 ef o mn number required during a no. of the 2nd conversation terminal • If the number receiving the transfer answers: Insert Transfer bc jkl 2a OK OK 2.
During a conversation 2 • Protection against intrusion: Intrusion 2.
During a conversation 2 2.13 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: during a conversation OR Adjust audio volume 2.14 Recording the current conversation To record the conversation during communication: OK Record to start recording to stop the recording At the start or end of recording, your correspondent hears a beep. 2.15 Signal malicious calls Malicious OK This key lets you signal a malicious call.
Sharing 3 Other 3.1 3.3 Answering the general bell You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Night service call pick up • If the telephone ringing is in your own pick-up group: When the operator is absent, outside calls to the operator are indicated by a general bell.
Sharing 3 • Temporary exit from your hunting group: Go out of hunting group 3.6 OK Settings OK Services Consultation OK Answering a call on your pager Paging answer A call on your pager can be answered from any telephone within the system.
Sharing 3 • Message to complete: Msg to complete OK OK bc 2a 5 select the message to complete jkl 3.10 ef 3d Sending a recorded message to a number / a distribution list OK o mn 6 Complete the message send message bc 3d jkl 6 2a OK Voice mail 5 ef OK Send o mn personal code 3.
Keep in touch 4 • While listening to messages, you can: Other 4.1 Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.).
Keep in touch 4 4.5 4.8 Cancelling all diversions Leaving a recorded message for internal callers You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. OK Forward Deactivate forward OK new text message OK Forward to text OK twice 4.
Managing your charges 5 Other 5.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. OK Settings Additional services OK OK Services Business account code 5 ef bc 3d jkl 6 2a OK 5 ef bc 3d jkl 6 2a o mn number of business account 5.
Programming your telephone 6 Other 6.1 Initializing your voice mailbox enter your personal code then record your name according to voice guide instructions light flashes 6.2 Modify the password for your phone set 6.
Programming your telephone 6 T Activate/deactivate discreet ring mode: 6.
Programming your telephone 6 6.8 6.10 Programming your personal directory Programming an appointment reminder You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).
Programming your telephone 6 6.13 Call the associated set Modify the associated number 6.15 The associated number can be a phone set number, the voice mail number or the pager number. The number of another set can be associated with your set number (see Modify the associated number). To call it: OK Settings OK Settings OK Services OK OK Call from assoc 5 OK 3d 6 OK o mn Modify associated OK bc 3d jkl 6 2a 5 enter your personal password start the call 6.
7 Use the telephone in SIP or 'Safe' mode T Call using your correspondents URI: Other Your telephone is compliant with the SIP standard and can be used in simplified mode in a SIP environment. According to the configuration the telephone system of your company, your phone set can automatically switch to 'safe' mode in case of loss of connection with the system, in order to ensure continuity of service.
Use the telephone in SIP or 'Safe' mode 7 T Redialling the last number dialled (redial): 7.3 Making a second call during a conversation last number redial You are in communication with a first correspondent. 'Redial' key (short press) 7.2 during a conversation New call OK Receiving a call free line key Another call is received.
Use the telephone in SIP or 'Safe' mode 7 7.4 7.6 Answering a second call during a conversation Switching between calls (Broker call) You are in communication with a first correspondent. A second correspondent is on hold. To accept the second call: You are in communication with a first correspondent. • A second correspondent is trying to call you: your first call is placed on hold Smith John during a conversation name or no.
Use the telephone in SIP or 'Safe' mode 7 Recover the correspondent on hold : OK OK Retrieve call OR validate the forwarding line key with light flashing return to first screen You can make calls, but only the destination number can call you. 7.
Use the telephone in SIP or 'Safe' mode 7 T Choose the tune: 7.12 Melody OK OK select the melody of your choice (16 tunes) OK return to first screen OR OK Settings Phone adjusting screen brightness T Adjusting the ringer volume: Ringing level Adjusting screen brightness OK OK OR select the volume of your choice (9 levels) OK Contrast apply your choice return to first screen OK OR adjusting screen brightness T Activate/disable meeting mode (progressive ringing): 7.
Use the telephone in SIP or 'Safe' mode 7 T Create a record in the personal phone book: 7.15 OK new First name Last name SIP During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine.
Guarantee and clauses Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this user’s manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g.