5021E For more information on how to use the phone, please go to www.alcatelonetouch.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via ONE TOUCH Upgrade, and so much more.
Note: 6 Getting connected ............................................................77 This is a shared user manual for one touch 5020A/one touch 5020D/one touch 5020E/one touch 5020X/one touch 5021E specifying SIM information where relevant. 6.1 Connecting to the Internet ....................................................................77 6.2 Browser .......................................................................................................80 6.3 Connecting to Bluetooth devices ..
10.3 Radio ..........................................................................................................118 10.4 Setup Wizard ...........................................................................................119 10.5 Alcatel Help .............................................................................................120 10.6 Other applications .................................................................................120 11 Settings .........................................
Do not let children use the phone and/or play with the telephone and accessories without supervision. When replacing the cover please note that your phone may contain substances that could create an allergic reaction. Always handle your phone with care and keep it in a clean and dust-free place. Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).
This symbol on your telephone, the battery and the accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centres with specific bins for these items of equipment - Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge.
Body-worn SAR testing has been carried out at a separation distance of 1.5 cm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body.
5020D: 5020E: 11 12
5020X: 5021E: 13 14
• LICENCES microSD Logo is a trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and trade names are those of their respective owners. ONE TOUCH 5020A/ONE TOUCH 5020D/ONE TOUCH 5020E/ONE TOUCH 5020X/ONE TOUCH 5021E Bluetooth QD ID B020261 TouchPal™ and CooTek™ are trademarks of Shanghai HanXiang (CooTek)Information Technology Co., Ltd. and/or its Affiliates.
Disclaimer There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your telephone or specific operator services. TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.
Back key Camera • Touch to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc. Volume up Micro-USB connector Volume down These keys are visible when the screen lights up. Power key • Press: Lock the screen/Light up the screen • Press and hold: Show the pop-up menu to select from Power off/Restart/Airplane mode/Quick start Press and hold: Power on • Press and hold Power key and Volume down key to capture a screenshot.
1.2 Getting started To install, insert SIM1 into the slot on the right side with SIM chip facing downwards, and then insert SIM2 into the slot on the left side with SIM chip facing downwards. To remove the card, gently press it out. 1.2.1 Set-up Removing or installing the back cover For dual SIM models, both SIM1 and SIM2 can support 2G and 3G networks. Installing or removing the battery Please power off your phone before removing the battery.
Set up your phone for the first time Charging the battery The first time you power on the phone, you should set the following options: • Touch Get started..., then select the phone's language. • The device will search for service by itself. The process of activation will take a few minutes • Select your input keyboard, then touch Next. Connect the battery charger to your phone, then the charging icon will show on the right of status bar.
1.3 Home screen You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screens for quick access. Touch the Home key to switch to the Home screen. Status bar • Status/Notification indicators • Touch and drag down to open the notification panel. Touch and Hold Touch and hold the home screen to access the available options for setting the wallpaper. Drag Place your finger on any item to drag it to another location.
Status icons For dual SIM model, status icons referring to either SIM1 or SIM2 will be identified by a colour which you have defined.
Notification panel 1.3.3 Search bar Touch and drag down the Status bar to open the notification panel. Touch and drag up to close it. From the Notification panel, you can open items and other reminders indicated by notification icons or view wireless service information. The phone provides a Search function which can be used to locate information within applications, the phone or the web. Quick settings bar • Touch to enable/disable functions or change modes. • Slide left and right to view more.
1.3.4 Lock/Unlock your screen To unlock phone screen To protect your phone and privacy, you can lock the phone screen by choosing slide or creating a variety of patterns, PIN or password. Press the power key once to light up the screen, draw the unlock pattern you have created or enter PIN or password to unlock the screen.
Reposition 1.3.6 Application tab Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen. Touch Remove Touch and hold the item to be removed to activate the Move mode, drag the item up to the top of Remove icon, and release after the item turns red.
1.4 Applications and widgets list This list contains all pre-embedded and newly installed applications and widgets. To access the list, touch from Home screens. Touch the Home key or the Back key to return to a Home screen. Slide left and right to view all applications and widgets. Touch APPS or to access WIDGETS to access the category directly. Touch the icon the Google play store. 2 Text input .............................. 2.
2.2 2.1.1 Android keyboard Text editing You can edit the text you have entered. • Touch and hold or double-tap within the text you would like to edit. • Drag the tabs to change the high-lighted selection. Touch to enter text or numbers. Touch to switch between "abc/ Abc" mode; Touch & hold to switch between "abc/ABC" mode. Touch to switch between symbol and numeric keyboard. • Options list will show as below, icons from left to right mean Select all , Cut , Copy and Paste . • Touch the icon .
3 Phone call, Call log and Contacts ......................... 3.1 Phone ........................................................... International call to enter “+”, then enter To dial an international call, touch and hold the international country prefix followed by the full phone number and . finally touch Emergency call If your phone has network coverage, dial emergency number and touch to make an emergency call. This works even without a SIM card and without typing the PIN code. 3.1.
• Slide the icon Touch to hold the current call. Touch this icon again to retrieve the call. upward to reject the call by sending a preset message. To mute the incoming calls, press the Volume up/down key or turn the phone face down if Turn over to mute is activated. To activate, touch Settings\Gestures\Turn over to mute or touch Phone\Settings\ Other settings\Turn over to mute. Touch to display Dialpad. Touch to end the current call. Touch Menu icon to Add a call or Start recording.
• IP prefix number • Outgoing video call Touch to display local video when you place a call. • Call forwarding • Incoming video call Touch to display local video when receiving an incoming call. Touch to configure how your calls are forwarded when you are busy, unanswered or unreachable. • Video call forwarding Touch to configure how your calls are forwarded when you are busy, unanswered or unreachable.
3.2 Other settings • Fixed Dialing Numbers Fixed Dialing Number (FDN) is a service mode of SIM, where outgoing calls are restricted to a set of phone numbers. These numbers are added to the FDN list. The most common practical application of FDN is for parents to restrict the phone numbers which their children can dial. Call log You can access your call memory by touching from the Dial screen. Touch on the right side of contact/number to place a call directly.
Touch to view your favourite contacts. Touch to view your contact groups Touch icon to open Quick Contact panel. Touch to view the contact’s detailed information. The contact group helps you to improve the organization of your contacts. You can add, remove and view groups in the Contact group screen. Touch the icon to view local groups. To create a new group, touch , enter the new name and touch Done to confirm. the icon 3.3.
Add to/remove from Favourites 3.3.5 Communicating with your contacts To add a contact to favourites, you can touch a contact to view details to add the contact to favourites (the star will turn yellow then touch in color). From the contacts list, you can communicate with your contacts by making a call or exchanging messages. To remove a contact from favourites, touch the white star details screen. on contact 3.3.
3.3.6 Contacts importing, exporting and sharing 3.3.8 Joining/Separating contacts This phone enables you to import contacts from SIM card/microSD card and export contacts to a microSD card which can then be used to back up your information. To avoid duplication, you can add any new contact information to existing contacts in a single action.
Turn on/off the sync & Auto-sync 4 Messaging, Email .................. Sync manually 4.1 Messaging.................................................... You can also synchronize an account manually on Account screen, touch an account in the list, then touch Menu icon and Sync now. You can create, edit and receive SMS and MMS with this mobile phone. Touch an account to enter the account screen, mark/unmark the checkbox(s) to turn on/off the account’s auto-sync.
For saved contacts, touch the photo to open the Quick Contact panel to communicate with the contact. For unsaved contacts, touch the photo to add the number to your Contacts. Attach options: • Pictures Access Gallery application or File manager to select a picture as attachment. Sending a text message • Capture picture Enter the mobile phone number of the recipient on To bar or touch to add recipients, touch Type to compose bar to enter the text of the to send the text message. message.
Touch and hold a SMS in message details screen. The following message options are available for selection: Touch to go to previous or next slide. Touch to preview the current slide. Touch to edit the title of this slide. • Copy message text This option displays when the message is an SMS. Copy the current message content. You can paste it to the enter bar of the new message you are going to compose. • Forward Touch to forward the message to another recipient.
4.1.3 Adjust message settings Multimedia (MMS) Messages You can adjust a set of message settings. From Messaging application screen, touch Menu icon and touch Settings. • Delivery reports Select to request a delivery report for each multimedia message you send. Storage • Read reports Select to request a report on whether each recipient has read a multimedia message sent by you. • Delete old messages Select to delete old messages when the maximum number of stored messages is reached.
4.2 Notifications Gmail/Email • Notifications Select to display message notifications in status bar. The first time you set up your phone, you can select to use an existing Gmail or to create a new Email account. • Select ringtone Touch to select a ringtone as a new message notification tone. 4.2.1 Gmail ................................................................... Cell Broadcast As Google's web-based email service, Gmail is configured when you first set up your phone.
• If you do not want to send the mail out right away, you can touch Menu icon and Save draft or touch Back key to save a copy. To view the draft, touch the icon , then select Drafts. Managing Gmails by Labels If you do not want to send or save the mail, you can touch Menu icon and then touch Discard. To label a conversation when reading a conversation’s messages, touch the and select the label to assign to the conversation.
Gmail settings Touch an account, the following settings will show: To manage Gmail settings, touch Menu icon and Settings in Inbox screen. General settings • Priority Inbox To set this inbox as the default one. • Notifications Select to activate notification when a new email arrives. • Sound & vibrate Touch to set Ringtone, Vibrate and Notify once. To add a signature text to the end of each mail you send. • Confirm before deleting Mark the checkbox to confirm before deleting emails.
• Touch Next. If the account you entered is not provided by your service provider in the phone, you will be prompted to go to the email account settings screen to enter settings manually. Or you can touch Manual setup to directly enter the incoming and outgoing settings for the email account you are setting up. • Enter the account name and display name in outgoing emails. • To add another email account, you can touch Menu icon and Settings. Touch Add account on the right of the title to create.
4.3.4 To manage your friends 4.3.5 Settings Besides adding new friends to your friends list, the following actions are available for your choice: A series of settings are available for your selection by touching Menu icon and Settings from Friends list screen, and choose an account. • To view all friends/ By default, only friends that you frequently most popular communicate with are displayed in Friends friends list. To view all friends, touch Menu icon and Display options, then touch Name.
5 Calendar & Alarm clock & Calculator .............................. 5.1 Calendar ...................................................... Use Calendar to keep track of important meetings, appointments, etc. To access this function, touch Application tab from the Home screen, then touch Calendar. 5.1.1 Multimode view You can display the Calendar in daily, weekly, monthly, or agenda view. Touch the date to change your Calendar view, and a drop-down menu will to return to Today's view.
Touch and drag down the status bar to open the notification panel, touch event name to view Calendar notification list. Touch Snooze all to turn off all event reminders for 5 minutes. Touch Dismiss all to delete all reminders from the list. Touch Back key to keep the reminders pending in the status bar and the notification panel. Important options by touching Menu icon from Calendar main screen: 5.2.1 To set an alarm From Clock screen, touch to enter Alarms screen, touch a new alarm.
5.2.2 To adjust alarm settings To switch between panels, select one of the following two ways: Touch Menu icon from Alarms screen, then touch Settings. The following options can now be adjusted: • Touch and drag the basic screen to the left to open the Advanced panel.
6 Getting connected ................ To connect to the internet with this phone, you can use GPRS/EDGE/3G networks or Wi-Fi, whichever is most convenient. 6.1 Connecting to the Internet 6.1.1 GPRS/EDGE/3G The first time you turn on your phone with SIM card inserted, it will automatically configure network service: GPRS, EDGE or 3G. If the network on notification panel.
To activate notification when a new network is detected 6.2 When Wi-Fi is on and the network notification is activated, the Wi-Fi icon will appear on the status bar whenever the phone detects an available wireless network within range. The following steps activate the notification function when Wi-Fi is on: Using Browser, you can enjoy surfing the Web. • Drag down notification panel and touch to access Settings. • Touch Wi-Fi. Then touch Menu icon screen.
6.2.1 Viewing web pages To open a new window/switch between windows When opening a website, you can navigate on web pages by sliding your finger on the screen in any direction to locate the information you want to view. Multiple windows can be opened at the same time for your convenience. • Touch to open all windows' thumbnails. • Slide up and down to view all windows, touch one to view it. To zoom in/out of a web page • Touch Pinch/Spread your finger on the screen to zoom out/in of the web page.
Touch on the left of the URL, you can view more information about the current page. 6.2.2 Manage links, history, downloads To manage a link, phone number or address displayed on a web page • Link Touch the link to open the web page. Touch and hold the link to open options for further operation, like open in new window, save link, share link, copy link, etc. • Phone number Touch to call the phone number.
6.2.3 Settings A series of settings are available for your adjustment. To access Browser settings, touch Menu icon from Browser screen, and touch Settings. General • Remember passwords Mark to save usernames and passwords for websites. • Clear passwords Touch to clear all saved passwords. Accessibility • Set homepage Touch to set homepage. • Form auto-fill Mark the checkbox to fill out web forms with a single touch. • Auto-fill text Touch to set up text to auto-fill in web forms.
• Touch to activate/deactivate this function. • Block pop-up windows Mark the checkbox to prevent pop-up windows. • Text encoding Touch to select the character-encoding standard. To make your phone more recognizable, you can change your phone name which is visible to others. • Reset to default Touch to clear all browser data and to reset all settings to default. • Touch Bluetooth.
6.4 Connecting to a computer To share your phone's data connection via USB With the USB cable, you can transfer media files and other files between your microSD card/phone's internal storage and the computer. Before using this MTP, you should firstly unmark USB debugging via Settings\ About phone\Advanced settings\USB debugging. Use the USB cable that along with your phone to connect the phone to a USB port on your computer.
6.6 Connecting to virtual private networks Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from outside network. VPNs are commonly deployed by corporations, schools, and other institutions so that their users can access local network resources when not inside that network, or when connected to a wireless network. To add a VPN to access Settings. • Drag down notification panel and touch • Touch More...
To edit/remove an internet calling account To edit: • Touch the Application tab from the Home screen and then select Phone. • Touch Settings\Call settings\Internet call\Accounts. 7 Google Play Store (1) ....... • Accounts you have added are listed; touch the account you want to edit. Google Play Shop is an online software store, where you can download and install applications and games to your Android Powered Phone. • Edit your chosen settings. When finished, touch SAVE.
Touch a category on Google Play Shop screen to browse its contents. You can also select a subcategory if there is any. Within each category you can select to view items sorted by Top paid, Top free, Top grossing, etc Be especially cautious with applications that have access to many functions or to a significant amount of your data. Once you accept, you are responsible for results of using this item on your phone.
To request a refund Update notification If you are not satisfied with the application, you can ask for a refund within 15 minutes of the purchase. Your credit card will not be charged and the application will be removed. If you change your mind, you can install the application again, but you will not be able to request a refund. On Google Play Shop screen, touch Menu icon and My apps. Touch Menu icon and Settings\Notifications to enable update notification.
8 Multimedia applications 8.1 Camera ....................................................... Your mobile phone is fitted with a Camera for taking photos and shooting videos. Before using the Camera, please ensure that a microSD card where all pictures and videos are stored is correctly installed. Also, be sure to open the protective lens cover before use to avoid it affecting your picture quality. To access this function, touch Application tab from the Home screen and then touch Camera.
8.1.1 Settings in framing mode Before taking a photo/shooting a video, touch the icon a number of settings in framing mode. and to adjust Camera settings • Scene Mode Touch to adjust the scene: Auto, Night, Sunset, Party, etc. Touch to adjust the value of exposure. Touch to adjust color in different lights: Auto, Incandescent, Daylight, Fluorescent, Cloudy, etc. Touch to adjust the capture mode: Normal, HDR, Auto scene detect, Smile shot, etc. Touch to turn on/off grid.
To view a picture/play a video Touch menu icon and choose Edit to edit a picture. Pictures and videos are displayed by albums in Gallery. Touch to return to gallery's main screen Touch to play the slideshow. Slide left or right to view more pictures. • Touch an album and all pictures or videos will spread the screen. • Touch the picture/video directly to view or play it. • Slide left/right to view previous or next pictures/videos.
8.3 YouTube ...................................................... YouTube is an online video-sharing service where the user can download, share and view videos. It supports a streaming function that allows you to start watching videos almost as soon as they begin downloading from the Internet. To access this function, touch Application tab from the Home screen, then touch YouTube. As an online video service, your phone must have a network connection to access YouTube.
8.4.1 Playing music 8.4.2 Working with playlists Touch a song or touch Play from drop-down menu to play the song. Playlists allow you to conveniently organize all songs stored in the SD card. You can create a new playlist, add a song to the list, and delete or rename a playlist. To create a playlist Touch Recently added from Playlists screen, touch playlist, enter the name and finally touch Save. and then Save as To delete a playlist Touch and hold a playlist to show the menu, then touch Delete.
9 Google Maps ................... 9.1 Get My Location To move the map, drag the map with your finger. To zoom in and out of a map, pinch or spread your fingers, or you can also zoom in by double-tapping a location on screen. To clear the map history, touch Menu icon 9.2 9.1.1 Choose a data source to decide My Location Drag down notification panel and touch Location services.
Touch the gray star at the top of the screen to star the location. (Or touch a gold star to unstar that location.) • Touch enter bar or the triangle to edit your start point by one of the following methods: entering an address, using My Location, selecting a start point on a map, selecting a starred item, selecting an address from your contacts or using search history. • Do likewise for your end point. • To reverse directions, touch Menu icon & End.
9.4.3 Search for locations along your route Please refer to “9.2 Search for a location” for detailed information. 9.5 Arrangement of Layers 9.6 Join Latitude to see your friends' locations and share yours with them With Google Latitude, you can: 9.5.1 To view multiple layers • see your friends' locations on a map or in a list. • quickly contact your friends with a text message, instant message, or phone call. • you can share, set, hide your location, or sign out of Google Latitude.
9.6.3 To view your friends' location 9.6.5 To control what you share You can view your friends' locations on a map or in a list. You can control the information you want to share with your friends. • MAP VIEW When Google Maps is opened, your friends' locations will display with their photo icons for identification. from Maps screen, then select Latitude, touch your own Touch icon name and then touch Location settings. • FRIENDS LIST Your friends are displayed in a list.
10 Others................................. 10.3 Radio ............................................................ 10.1 File Manager ................................................. Your phone is equipped with a radio (1) with RDS (2) functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you turn to stations that offer Visual Radio service.
10.5 Alcatel Help ............................................... Available options: • Save channel Save the current tuned station to the channels list. To access this function, touch the Application tab from the Home screen, then touch Alcatel Help. • Audio mode Listen to the radio using loudspeaker or headset. • Exit Turn off the radio. Alcatel Help provides help when you have questions or need assistance when using the phone. • Enter frequency Enter the frequency manually. 10.
11 Settings ......................... Drag down notification panel and touch to access Settings. 11.1 Wireless & networks 11.1.1 SIM management 11.1.2 Wi-Fi Using Wi-Fi you can now surf the Internet without using your SIM card whenever you are in range of a wireless network. The only thing you have to do is to enter the Wi-Fi screen and configure an access point to connect your phone to the wireless network. For detailed instructions on using Wi-Fi, please refer to “6.1.2 Wi-Fi”. 11.1.
11.1.5 Airplane mode 11.1.8 Mobile networks Mark the checkbox of Airplane mode to simultaneously disable all wireless connections including Wi-Fi, Bluetooth and more. • Data connection 11.1.6 VPN settings • 3G service A mobile virtual private network (mobile VPN or mVPN) provides mobile devices with access to network resources and software applications on their home network, when they connect via other wireless or wired networks.
11.2.2 Audio profiles Silent Use the Audio profiles settings to configure ringtones for different events and environments. This profile will silence all sounds except media & alarms. General When this is selected the phone will not ring or beep by default unless an alarm has been set. A new event will cause it to vibrate. To modify the sound settings within any profile, touch General to view the following functions by scrolling up/down.
Phone storage 11.2.5 Battery This menu displays the amount of internal phone storage in different colours. The available space will be shown in grey, which shows the amount of internal phone storage used by the operating system, its components, applications (including those you downloaded), permanent and temporary data. In battery screen you can view the battery usage data since you last connected the phone to a power source.
Location & Google search Make passwords visible Mark the checkbox to let Google use your location to improve search results and other services. Mark the checkbox to show passwords as you type. 11.3.2 Security Device administrators Touch to view or deactivate device administrators. Screen lock Unknown sources • None Touch to disable screen unlock security. • Slide Touch to enable slide unlock mode. • Pattern Touch to draw pattern to unlock screen.
Spell checker • Popup on key press Mark the checkbox to enable the system to show suggested words. Mark the checkbox to popup the key that you touched. • Voice input key Personal dictionary Touch to open a list of the words you’ve added to the dictionary. Touch a word to edit or delete it. Touch the add button (+) to add a word. Touch to activate/inactivate voice input key. Default Touch to add other dictionaries. Touch to select a default input method.
SwiftKey3 Quick “.” • Languages & layouts Touch to select language installation. Mark the checkbox to enable double tapping the spacebar to inserts a period. • Personalization AutoCaps Select to restore writing style and new words you have used, or clear them. Mark the checkbox to automatically capitalize words. • Theme Audio & haptic feedback Touch to customize sounds and haptic on keypress. Theme Touch to select the theme as light, cobalt, berry, etc.
• How-to videos Pointer speed Touch to enter a web page on how to use Swiftkey 3. Touch to open a dialog where you can change the pointer speed, touch OK to confirm. • About Swiftkey 3 Touch to learn more information about Swiftkey 3, such as terms of service and privacy. 11.3.4 Backup and reset Back up my data Voice search • Bluetooth headset Mark the checkbox to back up your phone’s settings and other application data to Google Servers, with your Google Account.
Factory data reset Set date Erase all of your personal data from internal phone storage, including information about your Google Account, any other accounts, your system and application settings, and any downloaded applications. Resetting the phone does not erase any system software updates you’ve downloaded or any files on your microSD card, such as music or photos. If you reset the phone in this way, you’re prompted to re-enter the same kind of information as when you first started Android.
Large text 11.5.5 Qiuck Start Mark the checkbox to enlarge the screen text. Mark the checkbox to shorten boot time. Power button ends call 11.5.6 About phone Mark the checkbox to end a call by pressing Power key during the call. This contains information about things ranging from Legal information, Model number, Firmware version, Baseband version, Kernel version, Build number etc. Orientation Mark the checkbox to rotate screen automatically.
• Stay awake • Show GPU view updates. Mark the checkbox to prevent the screen from dimming and locking when the phone is connected to a charger or to a USB device that provides power. Don’t use this setting with a static image on the phone for long periods of time, or the screen may be marked with that image. • Protect SD card Mark the checkbox to flash the views in the window when drawn with the GPU. • Show screen updates Mark the checkbox to request permission before reading SD card.
• Enable traces Touch to select enabled traces if available. • Background process limit 12 Touch to change the limit for background processes. • Show all ANRs Mark the checkbox to show "Application Not Responding" dialog for background applications. Making the most of your phone .................................. 12.1 ONE TOUCH Manager System updates You can download software upgrade for free from the website (www. alcatelonetouch.com). ONE TOUCH Manager includes: Touch to check for system updates.
• Application 12.2.2 FOTA updates It allows you to import downloaded mobile applications and have them installed into your handset upon synchronization. Using FOTA Upgrade tool you can update your phone's software. • File It allows you to organize handset files with just a few clicks and then the files on the handset can be arranged where you want them. • Sync It allows you to synchronize the Contacts and Calendar in Outlook/ Outlook Express and handset.
13 Telephone warranty.......... Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months (1) from the date of purchase as shown on your original invoice. Batteries (2) and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months (1) from the date of purchase as shown on your original invoice.
14 Accessories ....................... The latest generation of ALCATEL ONE TOUCH mobile phones offers a built-in handsfree feature that allows you to use the telephone from a distance, placed on a table for example. For those who prefer to keep their conversations confidential, an earpiece is also available known as the headset. 1. Charger 2. Battery 3. USB cable 4. Stereo headset Only use your telephone with the ALCATEL ONE TOUCH batteries, chargers and accessories in your box. 15 Troubleshooting ....
• When abroad, check that the voltage input is compatible. My phone cannot connect to a network or “No service” is displayed • Try connecting in another location. • Verify the network coverage with your operator. • Check with your operator that your SIM card is valid. • Try selecting the available network(s) manually (see “11.1.8 Mobile networks”) • Try connecting at a later time if the network is overloaded.
My callers are unable to leave messages on my voicemail • Contact your network operator to check service availability. I cannot access my voicemail • Make sure your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I am unable to send and receive MMS • Check your phone memory availability as it might be full. • Contact your network operator to check service availability and check MMS parameters (see “4.1.3 Adjust message settings”).
16 Connectivity Specifications Processor • Bluetooth V4.0/A2DP • Wi-Fi IEEE 802.11 b/g/n • 3.5 mm audio jack • Micro-USB MTK6575 (ONE TOUCH 5020A/ONE TOUCH 5020D/ONE TOUCH 5020E/ONE TOUCH 5020X) MTK6577 (ONE TOUCH 5021E) Camera 5.0 megapixel back camera 0.3 megapixel front camera Android™ 4.1 Audio supported formats AAC, AAC+, MP3, Midi, eAAC Platform Memory ROM: 4 GB RAM: 512 MB Video supported formats MPEG-4, H.263, H.264 Dimensions (LxWxT) 121.5 x 64 x 11.
ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCT Mobile Limited. © Copyright 2013 TCT Mobile Limited All rights reserved TCT Mobile Limited reserves the right to alter material or technical specification without prior notice. English - CJA1742ALAAA All “Signature” ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche).
