Installation and Administration of OmniTouch 4135 IP ENGLISH Rev 3C
ABOUT THIS DOCUMENT This document only includes setup, registration of accounts and configuration. The use of the conference phone is described in the Quick reference guide and the User guide. The latest version of all documentation can be downloaded from www.alcatel-lucent.com.
CONTENT Description 2 Display information and web interface 3 Display screen.................................................................3 Navigation and selection in menus....................................4 Using the web interface....................................................6 Installation 7 Connecting.....................................................................7 Obtaining a network address ............................................8 Login.......................................
DESCRIPTION Speaker Microphone Display screen Keypad LEDs Flashing blue Incoming call Steady blue light Call in progress Flashing red On hold, microphone and speakers turned off Steady red light Mute, microphone turned off Network cable port SD memory card port Expansion microphone port Maintenance Clean the equipment with a soft, dry cloth. Never use liquids.
DISPLAY INFORMATION AND WEB INTERFACE DISPLAY SCREEN On Hook Press to display this screen. Date Time Display text (can be changed) Registered Not registered Account name (can be changed) Off Hook Press to display this screen.
DISPLAY INFORMATION AND WEB INTERFACE Menu Press MENU to switch to and from a menu. Current menu Submenu Marked option – open by pressing OK button Scrolling list (indication of where the marked option is in the list or menu) List of setting options: Existing settings Marked option – select by pressing OK button List of names: Marked name – select by pressing OK button NAVIGATION AND SELECTION IN MENUS Press MENU. Select the option you want from the menu using the arrow buttons.
DISPLAY INFORMATION AND WEB INTERFACE Menu tree 1 2 3 4 5 6 7 8 PROFILES PHONE BOOK EXT.
DISPLAY INFORMATION AND WEB INTERFACE USING THE WEB INTERFACE You can use the web browser of a PC connected to the same network to manage contacts, conference groups and settings in the OmniTouch 4135 IP. For security reasons, recordings can only be managed directly on the OmniTouch 4135 IP. All other settings that can be made directly on the OmniTouch 4135 IP can also be made via the web interface.
INSTALLATION The printed Installation Guide provides brief and simplified installation instructions. The guide includes the basic settings for a quick start and works in most cases. CONNECTING Connect the OmniTouch 4135 IP to the network with the provided cable as illustrated below. The OmniTouch 4135 IP is operated directly from the network (Power over Ethernet). If the network does not supports this, a power adapter may be purchased as accessory.
INSTALLATION OBTAINING A NETWORK ADDRESS Connecting to a network with DHCP See “Check IP address” under “USING THE WEB INTERFACE” on page 6. Connecting to a network with static IP addresses You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The host name can be set freely. The domain and secondary DNS can be left blank. Press MENU and select SETTINGS > ADVANCED (6,2). Enter the PIN code. The default code is 1234. Select NETWORK (2) Select STATIC IP.
INSTALLATION BASIC SETTINGS The following settings should be done during installation. See page 47 about Provisioning if you are responsible for installing or upgrading many phones. Note that all settings on the Basic tab also affect the user profile Default. Other user profiles can be changed individually. The settings on the Basic tab, except the name and PIN for Admin, can be modified by any user. Other settings require a login as Admin. Setting time and region Select Settings > Time & Region.
INSTALLATION Changing the language Select Settings > Basic. Select the desired language in the list box after Language and save the setting. Changing the PIN We recommend that you change the PIN code for Admin from the default setting to protect the settings. Make a note of the new PIN code and keep it in a safe place. The administrator’s PIN code can only be reset by a full factory reset! 10 Select Settings > Basic and click the Edit button on the Admin line. Enter a new PIN.
INSTALLATION REGISTERING AN ACCOUNT The conference phone can be registered in a company SIP PBX or with a public IP telephony service provider. To register your phone, you must have access to the account information and all necessary settings that the SIP PBX or service provider requires. See the heading “SIP” on page 16 for a detailed description of all settings. Select Settings > SIP. Enter the account information you have received.
INSTALLATION Select a method of NAT traversal if you have received this information. Select a different transport protocol if you have received this information. See page 19 about using a secure transport protocol. Save the settings by clicking the Save button. The OmniTouch 4135 IP responds by showing REGISTERING. If registration is successful, your selected account name will appear at the bottom of the display screen next to a shaded square.
SETTINGS Almost all settings can be done directly on The OmniTouch 4135 IP. See “NAVIGATION AND SELECTION IN MENUS” on page 4 for using the menu system. We explain how to make settings using the web interface as this is the easiest method. For safety reasons, recordings can only be managed directly on the OmniTouch 4135 IP. All other settings can be changed via the web interface. The web interface also allows you to import and export contacts and conference groups, rename user profiles and change PIN codes.
SETTINGS These settings affect the Admin and Default profiles. To change the basic settings of a user profile, you need to log in with that profile. Profiles – edit name and PIN We recommend that you change the PIN code from the default setting to protect the settings. Select Settings > Basic and click the Edit button on the account you want to change. Enter a new PIN code. The PIN code may consist of 8 digits. You can also choose to change the name of a user profile.
SETTINGS Recording tone A short beep is heard every 20 seconds so that all the parties in the call know it is being recorded. This feature can be turned off. Select On or Off and click on the Save button. On phone: MENU > RECORDING TONE > SETTINGS (5,5). Settings when connecting external equipment (Aux) The OmniTouch 4135 IP can be connected to a wireless headset or an external PA system. An optional PA interface box is required for PA system connection.
SETTINGS SIP Select Settings > SIP Account 16 Account name This is the name displayed on the screen. It can be set according to company standards. User The account (customer) name. Password The password used for the Realm authentication. Registrar 1 Shall contain the IP address or the public name of the SIP server where the account is registered (e.g. 10.10.1.100 for a local SIP server or sip.company.
SETTINGS left blank, or marked with a “*”, the information is taken from the Registrar field. Authentication name The name used for the Realm authentication. This may be the same as the user name, but must be filled in. Registration Interval This is a request to the SIP server for when the registration should expire. OmniTouch 4135 IP automatically renews the registration within the time interval if the phone is still on and connected to the server. The default value is 1800 seconds.
SETTINGS discover the presence and specific type of NAT and obtain the mapped (public) IP address (NAT address) and port number that the NAT has allocated for the application’s User Datagram Protocol (UDP) connections to remote hosts. The protocol requires assistance from a 3rd-party network server (STUN server). STUN should be activated if an external SIP server cannot connect to the OmniTouch 4135 IP behind a firewall NAT function and the SIP server supports STUN.
SETTINGS Transport The transport setting only concerns the protocol to be used for SIP messages between the devices involved. These settings do not include the media (the actual call). The settings on the Media tab should be set accordingly. Note that if you choose to use a secure connection, both units must support it. Otherwise they cannot negotiate a connection.
SETTINGS TLS Settings If you select TLS or SIPS under the transport setting, this additional setting appears on the page. It may be possible to use secure communication without a certificate and make changes to these settings. In some cases, if you choose TLS or SIPS, the SIP server requires a certificate for user/client verification. This should be specified in the account information.
SETTINGS Certificate Here you can upload a certificate to the OmniTouch 4135 IP to be used for TLS or SIPS communication. A certificate is a file that combines a public key with information about the owner of the public key, all signed by a trusted third party. If you trust the third party, then you can be sure that the public key belongs to the person/organization named in that file.
SETTINGS NETWORK 22 Select Settings > Network. DHCP Dynamic Host Configuration Protocol is used by network devices (clients) to obtain the parameters necessary for operation in the IP network. This protocol reduces system administration workload, allowing devices to be added to the network with little or no manual configuration. DHCP should be set to On if no other information is given. When set to On, all information on this page will be set automatically.
SETTINGS is provided by the network administrator or service provider if DHCP is not in use. Hostname Set to ALCATELOT4135 as default. Can be changed to suitable name. Netmask Usually set to 255.255.255.0 to limit network traffic to the subnet. Domain The domain where the device is located. May be left blank. Gateway The device or server used for Internet communication.
SETTINGS 802.1x IEEE 802.1X is an IEEE Standard for port-based Network Access Control and is part of the IEEE 802.1 group of networking protocols. It provides an authentication mechanism to devices wishing to attach to a LAN or WLAN. Enable 802.1x By enabling this option, OmniTouch 4135 IP asks an authentication server for permission when connected to the LAN. EAP method Select which EAP (Extensible Authentication Protocol) method to use: MD5 or TLS. Username The device identity in the network.
SETTINGS MEDIA Select Settings > Media. The media settings determine how audio is sent between the devices. The devices negotiate via SIP before a call is connected. All devices must support the same media types, codecs and security settings. Codec Codecs are used to convert an analogue voice signal to a digitally encoded version and vice versa. Codecs vary in the sound quality they deliver and the bandwidth required.
SETTINGS G711 Alaw G.711 is an ITU-T standard codec that uses audio companding. Companding algorithms reduce the dynamic range of an audio signal. In analogue systems, this can increase the signal-to-noise ratio achieved during transmission and, in the digital domain, can reduce the quantization error. Two main compression algorithms are defined in the standard, the µ-law algorithm (used in North America and Japan) and A-law algorithm (used in Europe and the rest of the world).
SETTINGS VAD Voice Activity Detection (speech detection) is a technique used in speech processing to detect the presence or absence of human speech in regions of audio. In VoIP applications, VAD is mainly used to avoid unnecessary coding and transmission of silence packets, saving on computation and network bandwidth. On phone: MENU > SETTINGS > ADVANCED > (PIN) > MEDIA > VAD (5,2,4,2).
SETTINGS LDAP Select Settings > LDAP. OmniTouch 4135 IP has support for an external phone book, which means it can communicate with a directory server using LDAP (Lightweight Directory Access Protocol). The built in search function dynamically filters the content from the LDAP database, based on the search characters the user enter. To make the LDAP phone book available, the administrator has to activate and configure the LDAP feature.
SETTINGS Search base The DN (distinguished name) of the search base Example: dc=domain, dc=com. Username Leave this field blank if the LDAP server does not require a username. Password Leave this field blank if the LDAP server does not require username and password. Max hits The maximum number of hits to return for each LDAP search. Display name Specifies how the search hits shall be presented on the display in OmniTouch 4135 IP. Example: %cn - shows the cn attribute.
SETTINGS WEB INTERFACE Select Settings > Web interface. The web server in the OmniTouch 4135 IP supports secure connections using HTTPS. Enable HTTPS Set Enable HTTPS to On if you need a secure communication between the PC used for setup and the phone. Certificate To use HTTPS you need to upload a certificate to the phone. On phone: MENU > SETTINGS > ADVANCED > (PIN) > WEB INTERFACE (6,2,7).
SETTINGS TIME & REGION Select Settings > Time & Region. Time Enable NTP NTP (Network Time Protocol) is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variablelatency data networks. Time This field shows the actual time if NTP is enabled. Otherwise enter the correct time (hh:mm:ss) and save the setting. Date This field shows the actual date if NTP is enabled.
SETTINGS NTP Server The NTP pool is a dynamic collection of networked computers that volunteer to provide highly accurate time via NTP to clients worldwide. These computers are part of the pool.ntp.org domain and part of several subdomains divided by geographical zones. They are distributed to NTP clients via round robin DNS. On phone: MENU > SETTINGS > ADVANCED > (PIN) > TIME (6,2,5). Region Select the region where you are. This setting determines the signalling (disconnect tone, busy tone, etc).
SETTINGS SYSTEM Select Settings > System. Application restart The Restart button restarts the phone application. This takes less than 30 seconds. On phone: MENU > SYSTEM > RESTART (7,1). System reboot The Reboot button reboots the conference phone. The starting procedure may take about two minutes. On phone: MENU > SYSTEM > REBOOT (7,2). Factory reset The Reset button resets the OmniTouch 4135 IP to factory default settings. All personal settings, including account information, are erased.
HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A WIRELESS HEADSET Connect the headset to the Aux port on OmniTouch 4135 IP. The microphones from the OmniTouch 4135 IP and the wireless headset will work simultaneously and transmit the call to other participants in the phone conference. Please refer to the headset manual for further information.
HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A PA INTERFACE BOX The OmniTouch 4135 IP can be connected to an external PA system using a PA interface box. 2.5 m connection cable To mixer/microphone To amplifier/speakers PA interface box AUX port Always disconnect the power supply (Ethernet cable when using PoE or AC adaper if used) before disconnecting or connecting equipment to the OmniTouch 4135 IP. Connect the PA-box to the AUX port on OmniTouch 4135 IP with the included cable.
HEADSET AND PA INSTALLATION AND SETTINGS Do not select the PA option unless a PA system is connected. This option turns off the internal microphone and internal speakers as default. On phone: MENU > SETTINGS > BASIC > AUX PORT (6,1,5). PA SETTINGS To match several types of situations and equipment, there are some settings available in the OmniTouch 4135 IP menu. Activating internal microphone and speakers These settings are not available via the web interface.
HEADSET AND PA INSTALLATION AND SETTINGS Adjusting PA calibration manually It is possible to calibrate the duplex performance of the conference phone when it is connected to a PA system. The calibration level can be set automatically by the OmniTouch 4135 IP or adjusted manually to any value between 0 and 5 (0 being full duplex). • Increase the calibration if the other party experiences disturbing echo. • Decrease the calibration if the other party experiences low duplex, i.e.
HARD SYSTEM RECOVERY Reset configuration If you have forgotten the Admin PIN code, the only way to reset it to default is to do a hard factory reset. This is the same as the Factory reset in the system menu (MENU > SYSTEM > FACTORY RESET). This erases all settings including account information and contacts! Disconnect the power supply cable. Note that this is the same as the network cable if the phone uses Power over Ethernet. Press and hold the MENU button while you connect the cable again (i.e.
MANAGEMENT – UPGRADE AND CONFIGURATION FIRMWARE UPGRADE t is possible to download the latest firmware version, via the website (www.businesspartner.alcatel-lucent.com). The OmniTouch 4135 IP can then be upgraded via a computer connected to the same network or using a SD card. The OmniTouch 4135 IP can also be upgraded and configured using a provisioning server (see page 47). Using the web interface I Select Settings > Management. Upgrading from downloaded file Download the firmware file from www.
MANAGEMENT – UPGRADE AND CONFIGURATION Upgrading from SD card Upgrading from SD card may be suitable if you have many phones to upgrade. The phones do not have to be connected to the network. Download the latest firmware as above and save it on a SD card. Put the SD card in the phone you want to upgrade. Disconnect the power supply cable. Note that this is the same as the network cable if the phone uses Power over Ethernet. Press and hold the MENU button while you connect the cable again (i.e.
MANAGEMENT – UPGRADE AND CONFIGURATION Tag Default Description SWE eng 12 The language used in the MMI if no language has been set for the profile used. Valid is: dan, tur, spa, dut, eng, ger, por, fin, ita, swe, gre, fra, nor, pol, rus Default time format used in the MMI if no time format has been set for the profile used. Valid values are: 12 or 24.
MANAGEMENT – UPGRADE AND CONFIGURATION
MANAGEMENT – UPGRADE AND CONFIGURATION false false 1 false 0 1 Use Traversal Using Relay NAT (TURN) for NAT traversal. Default is no. Specify TURN relay server to be used.
MANAGEMENT – UPGRADE AND CONFIGURATION true 0 false false false true false 0: In-band 1: SIP message 2: RTP message Disable VAD? Default is VAD enabled. Echo canceller tail length, in milliseconds. Enable ICE? Enable ICE relay? Enable the use of presence signalling.
MANAGEMENT – UPGRADE AND CONFIGURATION 1800 * 0 true 15 0 1 Optional URI of the proxies to be visited for all outgoing requests that are using this account (REGISTER, INVITE, etc).
MANAGEMENT – UPGRADE AND CONFIGURATION 30 false true true 43 */30 * * * * true auto URL to DM server if DHCP not used Base name of the configuration files to download.
MANAGEMENT – UPGRADE AND CONFIGURATION %cn true Minimum length (before conversion) when external prefix should be added. Exact length (before conversion) were no external prefix should be added. Number prefix (before conversion) when no external prefix should be added. Attribute that should be shown in the LDAP phone book. Sort LDAP search results.
MANAGEMENT – UPGRADE AND CONFIGURATION USING A PROVISIONING SERVER Using Provisioning facilitates the upgrading and configuration of multiple conference phones. To use this feature, the Provisioning needs to be enabled and configured and the appropriate files must be located on a server reachable from all phones, here called a Provisioning server. The configuration and firmware download are controlled with a configurable frequency. The default value is once every 30 minutes.
MANAGEMENT – UPGRADE AND CONFIGURATION Firmware binary Contains the firmware binary that will be downloaded and installed by OmniTouch 4135 IP if the metadata file shows that this is a newer version than the present installed. The binary file can be downloaded from www.businesspartner.alcatel-lucent.com. Firmware metadata file A metadata file in xml format with information of the firmware version in the binary file. The file is used to check if the binary file should be downloaded to the phone or not.
MANAGEMENT – UPGRADE AND CONFIGURATION Provisioning Enable On enables Provisioning. Use DHCP option Set to on if you want to use DHCP option for DM server address. DHCP option Specifies which DHCP option to use. File server address DM server address if not provided by DHCP option. Upgrade override URI Use if the firmware upgrade files is located at a different address than the configuration files. HTTPS protocol Default is auto, but can be set to SSLv2 or SSLv3 if open-ssl auto detection fails.
MANAGEMENT – UPGRADE AND CONFIGURATION address of the specific conference phone. Place the configuration files on the Provisioning server. Firmware binary Place the firmware binary file on the Provisioning server. Create a Firmware metadata file according to page 49 and place it on the Provisioning server. Depending on the server used, and the security settings, there might be necessary to add the file type .kt to the MIME settings on the server.
MANAGING PHONE BOOK AND CONFERENCE GUIDE IMPORTING AND EXPORTING CONTACTS You can import contacts from a comma separated values (CSV) file. One way of creating a CSV file is using Microsoft Excel and saving the file in CSV format. Enter the names of the contacts in the first column and their phone numbers or URIs in the second. Do not use hyphens or spaces in the number. Note that Excel ignores zeros at the beginning of numbers. The cells must therefore be formatted as text.
MANAGING PHONE BOOK AND CONFERENCE GUIDE Importing contacts Select Phone Book. Click on the Scroll… button under the heading Import in the web window. Open your CSV file. Click on Import. The name is limited to 15 characters, since the OmniTouch 4135 IP screen cannot display more than 15 characters. Exporting contacts You can export your contacts as a CSV document in order to import them into another phone. Click on Export. Save the document.
CHECKING STATUS AND LOGS The tabs under Status show the settings on corresponding tabs plus device info and logs. DEVICE Select Status > Device. The Device tab shows phone information including serial number, network port and current software version. On phone: MENU > STATUS > DEVICE (8,6). NETWORK Select Status > Network. On phone: MENU > STATUS > NETWORK (8,2).
CHECKING STATUS AND LOGS TIME & REGION Select Status > Time & Region. On phone: MENU > STATUS > TIME (8,5). SIP Select Status > SIP.
CHECKING STATUS AND LOGS Account On phone: MENU > STATUS > ACCOUNT (8,1,1). NAT traversal On phone: MENU > STATUS > NAT TRAVERSAL (8,3). Transport On phone: MENU > STATUS > ACCOUNTS> TRANSPORT (8,1,2). MEDIA Select Status > Media. On phone: MENU > STATUS > MEDIA (8,4).
CHECKING STATUS AND LOGS LOG Select Status > Log. The Log tab contains five types of log messages and can be useful for trouble shooting. Select the log you want to review and click on the Change button. The Refresh button adds all new messages sent since the present log was chosen. Application log This shows the phone application messages. The log can be filtered from “Fatal” (only the fatal error messages) to “Trace” (all messages).
CHECKING STATUS AND LOGS System log Shows the phone system messages. Device management log Logs the provisioning activities. Upgrade log Logs the upgrade procedure. LICENSES Select Status > Licenses. The Licenses tab contains information of open source licenses.
TECHNICAL DATA Size Diameter 240 mm, height 77 mm Weight 1 kg Colour Liquorice black Display screen Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line mode, conference guide Anti-theft protection Kensington security slot Memory Support for SD memory cards up to 2 GB Connectivity Network connection RJ45, Ethernet 10/100 Base T Power supply Transformer 100–240 V AC/13.5 V DC IEEE 802.
TECHNICAL DATA Sound Technology OmniSound™® 2.0 Wideband Microphone Omni-directional Reception area Up to 30 metres2, >10 people Speaker Frequency band 200–7000 Hz, Volume 90 dB SPL 0.5 m Equalizer Three pitches: soft, neutral, bright Environment Temperature: 5°–40°C Relative humidity: 20-80% condensation free Recommended acoustic conditions: Reverberation period: 0.5 S Rt 60 Background noise: 45 dBA Approvals 60 Electrical safety EN 60950-1:2006, ANSI/UL 60950-1-2002, CAN/CSA-C22.2, No.
APPENDIX The OpenLDAP Public License Version 2.8, 17 August 2003 Redistribution and use of this software and associated documentation (“Software”), with or without modification, are permitted provided that the following conditions are met: 1. Redistributions in source form must retain copyright statements and notices, 2.
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