SPEED TOUCH HOME User's Guide 3EC 17058 AAAA TCZZA Ed.
Status Change Note Released BD F aa 31244 Short Title CD-UG STHome All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without written authorization from Alcatel. 2 / 104 3EC 17058 AAAA TCZZA Ed.
Contents Contents 1 Speed Touch Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1.1 1.2 Get Acquainted with your Speed Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speed Touch Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2.1 What you Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2.2 STHome Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 7 Maintenance - Speed Touch Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 8 Maintenance - Speed Touch Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 9 Maintenance - Speed Touch To Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 9.1 9.2 Ping of Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speed Touch Reset . . . . . . . . . . . . . . . . . . . . .
Alcatel Speed Touch Home Introduction The Alcatel Speed TouchHome DSL modem provides high speed access to the Internet for fastidious home users. For optimal Local Area Network (LAN) performance the Alcatel Speed TouchHome includes a comprehensive set of features, as there are static IP routing, a DHCP server and DNS server. 3EC 17058 AAAA TCZZA Ed.
ADSL/POTS and ADSL/ISDN Two variants of Alcatel's Speed Touch Home Asymmetric Digital Subscriber Line (ADSL) modems exist: An ADSL/POTS variant connecting to an analog POTS(*) line An ADSL/ISDN variant connecting to a digital ISDN(**) line (compliant to ETSI standards) (*) Plain Old Telephone Service (POTS) (**) Integrated Services Digital Network (ISDN) Terminology Safety instructions For readability, the Alcatel Speed TouchHome will be referred to as STHome in this User's Guide.
Trademarks The following trademarks are used in this document: Speed Touch is a trademark of the Alcatel Company Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation Windows and Internet Explorer are trademarks of Microsoft Corporation Apple and MacOS are registered trademarks of Apple Computer Inc. UNIX is a registered trademark of UNIX System Laboratories, Inc. Ethernet is a trademark of Xerox Corporation.
User's Guide updates Due to the continuous evolution of the Alcatel DSL technology, existing products are regularly upgraded. Alcatel documentation changes accordingly. For more information on the newest technological changes and documents, please consult the Alcatel web site at following Uniform Resource Locator (URL): http://www.alcatel.com http://www.alcateldsl.com 8 / 104 3EC 17058 AAAA TCZZA Ed.
Alcatel Speed TouchHome Quick Guide 3EC 17058 AAAA TCZZA Ed.
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1 Speed Touch Installation Guide 1 Speed Touch Installation Guide Aim of this Quick Guide In this chapter 3EC 17058 AAAA TCZZA Ed. 04 Use this chapter to quickly connect your STHome. Topic See Get Acquainted with your STHome 1.1 STHome Installation 1.
1 Speed Touch Installation Guide 1.1 Get Acquainted with your Speed Touch Delivery check Damaged or missing items Other materials 12 / 104 Check your STHome package for the following items: The Alcatel Speed TouchHome 1 Power supply adapter with 2m (6.56ft.) connecting cable 2m Cat.5 straight through Ethernet/ATMF cable (RJ45/RJ45) 2m DSL cable (RJ11/RJ11, RJ14/RJ14) This User's Guide, either in hard copy format or on CD rom.
1 Speed Touch Installation Guide The STHome Five front panel LEDs The STHome is presented in a slim line box: The STHome is equipped with 5 LEDs on its front panel, indicating the state of the device: Indicator Description Name Color State LAN Green Flashing Data is flowing from/to the Ethernet port(s). Off No activity on the Ethernet port(s). Flashing ATM cells are being sent over the DSL line. Off No transmission activity. Flashing ATM cells are being received via the DSL line.
1 Speed Touch Installation Guide STHome models Two STHome models can be identified: The single 10Base T Ethernet port STHome model: Power Switch Push button Ethernet Port Power Socket The dual port STHome model with both 10Base T Ethernet port and ATM Forum 25.6 Mbps (ATMF 25.
1 Speed Touch Installation Guide Identify your variant Use only the STHome variant which is appropriate for the DSL service delivered to your local premisses. Therefore, firstly identify your STHome via the marking label on the bottom: Q A MODEL NUMBER: CPYYWWNNNNN 3EC 18704BC AA 01 Speed Touch Home POTS Network Terminator In the figure above, an example is provided of the marking label for an ADSL/POTS STHome variant. Note: For ADSL/ISDN variants, the description POTS is replaced by ISDN.
1 Speed Touch Installation Guide 1.2 Speed Touch Installation Aim of this section In this section 16 / 104 Use this section to install your STHome. Topic See What you Need 1.2.1 STHome Wiring 1.2.2 STHome Power On/Off Behaviour 1.2.2 3EC 17058 AAAA TCZZA Ed.
1 Speed Touch Installation Guide 1.2.1 What you Need DSL service Depending on the STHome variant you purchased, the following DSL service must be available at your local premisses: ADSL/POTS ADSL service must be enabled on your POTS telephone line. ADSL/ISDN ADSL service must be enabled on your ISDN telephone line.
1 Speed Touch Installation Guide 1.2.2 STHome Wiring Wiring procedure Proceed as follows: 1. Use the included LAN cable to wire your PC's Ethernet port to STHome's Ethernet interface. 2. If you have a dual port STHome you can use the included LAN cable to wire your PC's ATMF 25.6 port to the STHome's ATMF 25.6 port. 3. Use the included DSL cable to wire the STHome's Line port to your DSL wall outlet. 4. Plug the adapter's coaxial jack into the STHome's receptacle marked 'DC'.
1 Speed Touch Installation Guide Single PC wiring Using a hub you can connect multiple PCs to your STHome: MDI MDI MDI Hub MDI X 10 Base T MDI X MDI vs. MDI X hub ports and the STHome In the above figure an MDI X port on the hub connects to the STHome. Therefore, a crossover LAN cable is used. Note: In case the hub's uplink" port is used to wire the STHome you can use the included straight through LAN cable.
1 Speed Touch Installation Guide 1.2.3 STHome Power On/Off Behaviour Turn on your STHome POST phases Once all previous steps are completed, you can turn the STHome on (I) or off (O) with the power switch. As soon your STHome is turned on, you can check the PWR/Alarm" LED to see how the Power On Self Test (POST) progresses.
2 Speed Touch Configuration Guide 2 Speed Touch Configuration Guide Aim of this Quick Guide In this chapter 3EC 17058 AAAA TCZZA Ed. 04 Use this chapter to quickly configure your STHome for Internet connectivity. Topic See Check your PC configuration 2.1 Check your SP's Service Offerings 2.2 STHome Configuration 2.
2 Speed Touch Configuration Guide 2.1 Check your PC Configuration PC requirements This User's Guide presents typical configurations based on PC(s) with following basic configuration: The PC's Operating System (OS) supports the TCP/IP protocol suite The PC is configured with a fixed Net10" IP address (*) A Web browser is installed. (*) The STHome DHCP server is by default disabled.
2 Speed Touch Configuration Guide 2.2 Check your SP's Service Offerings Service Offering The SP provides at least the following information: The VPI/VCI of the Virtual Channel (VC) to use on the DSL line The Packet Service supported on this VC The Encapsulation Method (if different from the Connection Service's default encapsulation) User name and Password for your User Account (if needed). Your STHome supports multiple simultaneous VCs on the DSL line.
2 Speed Touch Configuration Guide 2.3 Speed Touch Configuration In this section 24 / 104 Topic See STHome Web Interface Access 2.3.1 STHome Packet Services 2.3.2 Transparent Bridging Packet Service Configuration 2.3.3 Bridged PPPoE Packet Service Configuration 2.3.4 PPPoA to PPTP Relaying Packet Service Configuration 2.3.5 Advanced STHome Configuration 2.3.6 3EC 17058 AAAA TCZZA Ed.
2 Speed Touch Configuration Guide 2.3.1 STHome Web Interface Access STHome access The STHome features well chosen defaults. Therefore, in most cases no additional configuration is needed for immediate Internet connectivity. In exceptional cases additional or advanced configurations are desired, the STHome offers a user friendly web interface. Note: You can also configure the STHome through its Command Line Interface (CLI), accessible via a Telnet session. Accessing the STHome Proceed as follows: 1.
2 Speed Touch Configuration Guide Menu frame components Each button on the left side of the STHome pages represents a STHome configuration page, yielding all configurational possibilities related to the menu subject. Following buttons are available: Click this button ... To ... Return to the 'Welcome to the World of DSL' page. Configure user defined STHome IP parameters. Set a System password Perform a Browse to Defaults. Overview the record of all possible, and existing ATM connections.
2 Speed Touch Configuration Guide 2.3.2 STHome Packet Services What is a packet service ? Four packet services Packet services are the core functions of the STHome. They provide that frames or packets get forwarded from the LAN side towards the DSL line and vice versa. Transparent Bridging Bridged PPPoE PPPoA to PPTP Relaying ATM cell switching (*). (*) Requires the optional ATMF 25.6 port. Multiprotocol All examples in this User's Guide are based on the Internet Protocol (IP) suite.
2 Speed Touch Configuration Guide Transparent Bridging PPPoE The STHome IEEE802.1D Transparent Bridging packet service (further referred to as Bridging) offers complete protocol transparency and has inherent configuration simplicity. Yet it provides excellent forwarding performance. PPPoE is one of two popular mechanisms to get in touch with the SP. PPPoA Bridged PPPoE By installing a PPPoE client application (provided by your SP.
2 Speed Touch Configuration Guide 2.3.3 Transparent Bridging Packet Service Configuration Bridging configuration Per default, following Bridging entry is preconfigured: Br1 (Bridge on 8.35) In case this Bridging entry does not meet your requirements, you can configure a new one as follows: 1. If needed, add a Bridging phonebook entry with the correct VPI/VCI on the 'Phonebook' page. 2. On the 'Bridge' page, select this phonebook entry from the 'Bridge Port' pop down list. 3.
2 Speed Touch Configuration Guide 2.3.4 Bridged PPPoE Packet Service Configuration Bridged PPPoE configuration As the Bridged PPPoE packet service implies nothing more than using the STHome Transparent Bridging packet service, no specific configuration for Bridged PPPoE is required on the STHome. However, you may need to configure the Transparent Bridging packet service of the STHome in order to meet the requirements of your SP regarding VC(s) and encapsulation.
2 Speed Touch Configuration Guide 2.3.5 PPPoA to PPTP Relaying Packet Service Configuration PPPoA to PPTP Relaying configuration Per default, following PPTP phonebook entries are available for PPPoA/PPTP connections: RELAY_PPP1 (PPTP on 8.48) RELAY_PPP2 (PPTP on 8.49) RELAY_PPP3 (PPTP on 8.50) RELAY_PPP4 (PPTP on 8.51) In case these PPTP phonebook entries do not meet your requirements, you can configure a new one as follows: 1.
2 Speed Touch Configuration Guide PPTP connection parameters During the initial configuration of your PPTP connection icon, you must provide the following parameters: A name for the PPTP connection icon The VPN server's IP address or DNS hostname, i.e. the STHome's IP address or DNS hostname. Optionally, you can complete this entry with The VC's PPTP phonebook name - configured on your STHome - to be used for this connection.
2 Speed Touch Configuration Guide 2.3.
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Alcatel Speed TouchHome Configuration 3EC 17058 AAAA TCZZA Ed.
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3 Configuration - Bridging and Bridged PPPoE 3 Configuration - Bridging and Bridged PPPoE Transparent Bridging Bridged PPPoE Transparent Bridging is the packet service of your choice as it: Is platform and OS independent Is true multiprotocol Has no performance limitations in the Alcatel implementation Has almost no constraints on the number of attached users. The STHome transparent bridge can be used in combination with a PPP over Ethernet (PPPoE) client installed on your PC.
3 Configuration - Bridging and Bridged PPPoE Tables The 'Bridging Ports' table indicates all currently configured Bridging entries and allows to add or delete entries. The 'Aging' box indicates the aging timer of the bridge internal database. The allowed range is from 10 seconds to 12 days. Transparent Bridging relies completely on its filtering database for on the its frame forwarding through the bridge. Click 'Bridge' page to overview all current MAC entries. Adding entries 1.
4 Configuration - PPPoA to PPTP Relaying 4 Configuration - PPPoA to PPTP Relaying Introduction PPPoA to PPTP Relaying(*) is the packet service of your choice as it: Provides standard Dial in PPP behavior Supports security via identification, authentication and encryption Has multiprotocol support depending on the PPTP implementation, e.g.
4 Configuration - PPPoA to PPTP Relaying 4.1 MS Windows 98 Dial Up Networking In this section The following overview summarizes the necessary steps to setup a Microsoft Windows 98 PC for the use of PPPoA to PPTP Relaying: Step 40 / 104 Action See 1 Configure a Private IP address on your PC 2 Create a new Dial Up Networking icon 4.1.1 5 Open a Dial Up Session 4.1.2 6 Surf the Internet. 7 Close a Dial Up Session in Use 4.1.2 3EC 17058 AAAA TCZZA Ed.
4 Configuration - PPPoA to PPTP Relaying 4.1.1 Create a New Dial Up Networking Icon Procedure Proceed as follows: Step Action and Description 1 Double click the 'My Computer' icon on your desktop. 2 Double click the 'Dial Up Networking' icon. 3 Double click the 'Make New Connection' icon to activate the 'Make New Connection' wizard. 4 If you use the Dial Up Networking application for the first time, the 'Welcome to Dial Up Networking' window appears.
4 Configuration - PPPoA to PPTP Relaying Step 5 Action and Description In the first input field of the 'Make New Connection' window, type a name, e.g. an alias for the organization you are connecting to. Note: This name will appear below the Dial Up icon at the end of this procedure. 6 In the 'Select a device' listbox of the 'Make New Connection' window you must select the 'Microsoft VPN Adapter' for PPTP tunneling.
4 Configuration - PPPoA to PPTP Relaying Result A new icon with the name of the connection you have just created will be added to your 'Dial Up Networking' folder: Creating multiple Dial Up icons for multiple destinations Per destination you can create a unique icon. To do so, repeat the steps starting with step 3 of the previous procedure. 3EC 17058 AAAA TCZZA Ed.
4 Configuration - PPPoA to PPTP Relaying 4.1.2 Opening and Closing a Dial Up Session Opening a session Proceed as follows: Step 1 Action and Description Double click the appropriate Dial Up icon in the 'Dial Up Networking' folder or double click its shortcut on your desktop. The 'Connect To' window pops up: 2 Fill in your user name and password, according your user account at the SP.
4 Configuration - PPPoA to PPTP Relaying While you are connected Once the Dial Up connection is established, you can find the MSDUN icon showing two PCs connected to each other in the system tray: The MSDUN icon symbolizes activity on the PPPoA/PPTP connection by flashing PC(s): Closing a session A flashing Front" PC symbolizes upstream (TX) link activity (from your local PC towards the STHome) A flashing Behind" PC symbolizes downstream (RX) link activity (from the STHome towards your PC).
4 Configuration - PPPoA to PPTP Relaying 4.2 PPPoA/PPTP Configuration The 'PPTP' page Tables Adding entries Click in the left pane of the STHome pages to pop up the 'PPTP' page: The 'PPTP Connections' table indicates all currently configured PPPoA PPTP Relaying entries and allows to add or delete entries. 1. Browse to the 'PPTP' page. 2. Select the phonebook entry from the 'Name' pop down list. 3.
Alcatel Speed TouchHome Networking 3EC 17058 AAAA TCZZA Ed.
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5 Networking - ATM 5 Networking - ATM Introduction All data arriving at and departing from your STHome via the DSL line is carried in Asynchronous Transfer Mode (ATM) cells. In this way, ATM is the fundamental communication language" for the STHome towards the remote devices. The dual port STHome model, equipped with the additional ATMF 25.6 port, is even capable to extend ATM connectivity up to your local PC or local network (via ATM switches). In this chapter 3EC 17058 AAAA TCZZA Ed.
5 Networking - ATM 5.1 The ATM Packet Switching Technology ATM Switching ATM is a connection oriented packet switching technology using fixed size packets, called cells. These cells consist of a header and a payload and are switched through a public or private ATM network depending on the contents of the header. End to end connections are formed by cross connecting individual ATM segments in ATM switches.
5 Networking - ATM ATMF 25 port This port, optional available on the single Ethernet port STHome, does not terminate ATM connections, it just switches ATM cells between the DSL and ATMF 25.6 port. It is the ATMF 25.6 PC NIC of the PC that actually initiates, or terminates ATM VCs. It is important to check in advance which protocols are supported by the ATMF 25.6 PC NIC driver. At least RFC1483 and RFC2364 should be fully implemented.
5 Networking - ATM 5.2 The Speed Touch Phonebook Introduction The STHome phonebook is like any ordinary phonebook: A repository for names and numbers". However, in contrast to a standard phonebook, it contains additional connectivity information. Basic to the STHome operation are ATM VCs. The STHome phonebook is the management tool for all possible ATM VC connections. This section describes how to use the STHome phonebook, and consequently how to manage this VC pool.
5 Networking - ATM Tables The 'Phonebook' table indicates all currently configured phonebook entries and allows to add or delete entries. The 'AutoPVC' table lists all PVCs communicated via AutoPVC. If AutoPVC is not supported at the remote side, i.e. the Digital Subscriber Line Access Multiplexer (DSLAM), the 'AutoPVC' table stays empty.
5 Networking - ATM 5.3 AutoPVC AutoPVC Example The default VCs, can be remotely modified via the AutoPVC feature of the STHome.
6 Networking Services - IP, DHCP and DNS 6 Networking Services - IP, DHCP and DNS Introduction For Internet access, and home networking, IP(*) plays a crucial role. Due to the flexibility and the multitude of IP features, numerous configurations are possible. (*) Although not the same, IP is often referred to as Transmission Control Protocol (TCP)/IP. In this chapter 3EC 17058 AAAA TCZZA Ed. 04 Topic See Packet Services and IP 6.1 STHome Addresses 6.2 STHome DHCP 6.3 STHome DNS 6.
6 Networking Services - IP, DHCP and DNS 6.1 Packet Services and IP Introduction In this section the interaction between IP addresses and packet services is described. Apart from Bridging, all packet services require the IP suite, and even the Bridging packet service will in most cases be used in combination with IP addressing. In this section Topic 56 / 104 See Transparent Bridging 6.1.1 PPPoA to PPTP Relaying 6.1.2 3EC 17058 AAAA TCZZA Ed.
6 Networking Services - IP, DHCP and DNS 6.1.1 Transparent Bridging IP vs. Bridging Basically, Bridging does not require any IP address at all: neither in your PC(s), nor in your STHome. However, in case of Internet access, private IP networking or in case the Bridging packet service is used for Bridged PPPoE, your PC(s) must be configured for TCP/IP. Typical Bridging setup Using TCP/IP and Bridging Local IP communication In most cases, your SP will require you to use DHCP for your PC.
6 Networking Services - IP, DHCP and DNS 6.1.2 PPPoA to PPTP Relaying IP vs. PPPoA/PPTP Private IP addresses Prior to using PPTP, local IP addresses must be configured. The use of these IP addresses is limited to the local network. You are free to choose any IP address as long as it is compatible with your local network and is unique in that same network. As the STHome has a preconfigured Net10" address (10.0.0.138), you should configure IP addresses like 10.0.0.1, 10.0.0.2, ... on your PCs.
6 Networking Services - IP, DHCP and DNS 6.2 Speed Touch Addresses Introduction Like any other member of a LAN, the STHome must be locally identified by an IP address to be able to communicate with other local LAN devices. This section deals with the IP address configuration of the STHome for local communication only. Assigning IP addresses to the STHome STHome and multiple IP addresses 'IP address' table 3EC 17058 AAAA TCZZA Ed. 04 IP addresses can be assigned to the STHome in several ways.
6 Networking Services - IP, DHCP and DNS Setting an IP address via the 'Initial Setup' page Proceed as follows: 1. Click in the left pane of the STHome pages to pop up the 'Initial Setup' page: 2. Enter an IP address in the 'IP Address' field. 3. Enter a netmask for applying subnetting in your network in the 'Subnetmask' field. 4. Click . As a result the new IP settings are applied: 5. To verify connectivity, point your Web browser to the new IP address.
6 Networking Services - IP, DHCP and DNS 6.3 Speed Touch DHCP DHCP Depending on the size and complexity of your network, a few DHCP configurations can be envisaged: LAN Type DHCP Mode Argumentation Simple No All few members of the small LAN have static IP addresses, including the STHome. Medium sized Server For small home LANs it might be worthwhile to configure all of your LAN devices as DHCP clients, and the STHome as the DHCP server.
6 Networking Services - IP, DHCP and DNS 'DHCP Server Start up Mode' radiobuttons Configuring the STHome for a LAN without DHCP The 'DHCP Server Start up Mode' radiobuttons allow to configure the STHome DHCP server mode. To setup the STHome without DHCP, tick . In this configuration, it is assumed that all members, the STHome included, have static IP addresses. See subsection 6.2 for static IP addressing of the STHome.
6 Networking Services - IP, DHCP and DNS Configuring the STHome for Auto DHCP One of the STHome features is that it can automatically revert from DHCP client to DHCP server. At boot time the STHome probes the LAN for a specified time limit ('Client timeout') to check whether another DHCP server is available on the network. If so, it will act as a DHCP client. If no response is received within the specified time, the STHome becomes a DHCP server.
6 Networking Services - IP, DHCP and DNS 6.4 Speed Touch DNS Introduction IP addresses are fundamental to the operation of the Internet. IP addresses, being 32 bit numbers, are ideally suited for computers but are far from usable to humans. Therefore, the Domain Name System (DNS) was designed: a distributed database, held by a hierarchical system of servers, that is used by TCP/IP applications to map between hostnames and IP addresses. This chapter describes STHome's DNS abilities.
Alcatel Speed TouchHome Maintenance 3EC 17058 AAAA TCZZA Ed.
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7 Maintenance - Speed Touch Software 7 Maintenance - Speed Touch Software Software Upgrade The STHome supports two software upgrade possibilities: You can upload new STHome software yourself from a PC on your local LAN A new version of the software can be downloaded via the DSL line to your STHome. Both features are simultaneously supported. However the final result depends on the SP's policy.
7 Maintenance - Speed Touch Software 'Upgrade' page components The following fields are shown: 'Active software version' Indicates the software version the STHome is currently using. 'Passive software version' Indicates the software version resident in the STHome, but not used. This could be a newer version which is yet to be switched to active, but also a dormant older version. Software path field Allows you to specify the path to the STHome upgrade software package to be uploaded.
7 Maintenance - Speed Touch Software 4. The 'File Upload' window pops up. This window allows you to browse to the location of the upgrade software package on either your local drive, floppy, or CD rom. 5. Click on the appropriate upgrade software package name to select it and click . As a result, the upgrade software location will be inserted in the 'Software path' input field. to start the upload. As a result the upgrade 6. Click software package name will appear in the 'Passive software version' field.
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8 Maintenance - Speed Touch Password 8 Maintenance - Speed Touch Password In this chapter Your STHome is a highly advanced product, operating according the many configurations set via the STHome Web interface or via the CLI. In this way STHome operation is vulnerable to misconfiguration by other users. Therefore, the STHome can be secured from such users by a system password to restrict access to the Web interface, or the CLI. This chapter describes how to set such a system password.
8 Maintenance - Speed Touch Password Setting a system password Proceed as follows: 1. Click on the STHome pages to pop up the 'System setup' page: 2. In the 'Password' field, fill in a password. Note: Asterisks will appear instead of the password. The number of asterisks is at random. 3. Click . 4. To make your password permanent, click . 5. Authenticate yourself, using the system password, you just configured.
9 Maintenance - Speed Touch To Defaults 9 Maintenance - Speed Touch To Defaults Introduction Non accessibility to your STHome may occur if wrongly configured, simply by forgetting its IP address, or forgetting the system password. Due to the flexible nature of the STHome, you may end up in a situation where restoring all of the original defaults is the only solution. The STHome has tools to cope with these situations. In this chapter Topic 3EC 17058 AAAA TCZZA Ed. 04 See Ping of Life 9.
9 Maintenance - Speed Touch To Defaults 9.1 Ping of Life Introduction The STHome offers a unique method to supply an IP address to the STHome's Ethernet port. This method, the Ping of Life, allows to provide the STHome with an IP address without affecting other configurational settings. IP Addresses and Subnet Masks CAUTION The Ping of Life procedure Make sure that the intended STHome IP address and your PC share the same IP (sub)network.
9 Maintenance - Speed Touch To Defaults 8. After the STHome finished its POST, it will configure the IP address you are pinging. 9. You must clear the entry in the ARP cache by issuing the following command: arp –d 10. Verify connectivity by pinging the STHome a second time: ping The STHome should reply. 11. Browse to the STHome pages and click the new IP address permanent. Example DOS box 3EC 17058 AAAA TCZZA Ed.
9 Maintenance - Speed Touch To Defaults 9.2 Speed Touch Reset Overview of the To Defaults methods To restore STHome's original settings, three methods are provided: Two local software methods: Browse to Defaults Which sets all parameters to original defaults, but keeps the system password and IP address. Ping to Defaults Which sets all parameters to original defaults, including the system password and IP address. One hardware method: Switch to Defaults.
9 Maintenance - Speed Touch To Defaults 9.2.1 Browse to Defaults Procedure Proceed as follows: on the STHome pages to pop up the 1. Click 'System setup' page: 2. Click if you are sure to reset the STHome to its original defaults. 3. The STHome will ask to confirm the reset: 4. Click 5. Click if you are sure. Otherwise click . to make the Browse to Defaults permanent. 6. Press the reload button of your Web browser. Browse to Defaults result 3EC 17058 AAAA TCZZA Ed.
9 Maintenance - Speed Touch To Defaults 9.2.2 Ping to Defaults Introduction Procedure A second software method to reset all settings to the original defaults is the Ping to Defaults. The technique is identical to that used for the Ping of Life, except that another MAC address is used, i.e. 01–90–D0–80–01–FF. Proceed as follows: 1. Turn off the STHome. 2. Open a command line (DOS) window (Windows OS), or a terminal window (UNIX, Linux) on a PC. 3.
9 Maintenance - Speed Touch To Defaults 9.2.3 Switch to Defaults Introduction At the back of the STHome there is a small push button labeled "Defaults". Via this button a hardware reset of the STHome, the Switch to Defaults, is possible. Procedure Proceed as follows: 1. Make sure your STHome is turned on. 2. Use a pencil to press the push button at the back of the STHome. 3. Release the button. Via the flashing front panel LEDs, you will notice that the STHome will reboot.
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Alcatel Speed TouchHome Appendices 3EC 17058 AAAA TCZZA Ed.
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Abbreviations Abbreviations ADSL Asymmetric Digital Subscriber Line ASAM ATM Subscriber Access Multiplexer ATM Asynchronous Transfer Mode ATMF 25.6 ATM Forum 25.
Abbreviations URL Uniform Resource Locator VC Virtual Channel VCI Virtual Channel Identifier VP Virtual Path VPI Virtual Path Identifier VPN Virtual Private Network 84 / 104 3EC 17058 AAAA TCZZA Ed.
AppendixA AppendixA Introduction Speed Touch Troubleshooting Speed Touch Troubleshooting This appendix provides information on how to identify and correct some common problems you may encounter when using and configuring the STHome. If the following troubleshooting tips have not resolved the problem, contact the company from which you purchased the STHome for assistance.
AppendixA Speed Touch Troubleshooting Trouble solving table The following table provides possible solutions to some problems: Problem Solution STHome does not work. Make sure the STHome is plugged into an electrical outlet. (none off the LEDs lights up) Make sure the power switch on the STHome modem is turned on. No ATMF 25.6 connectivity. Make sure the (correct) cable is securely connected to the ATMF 25.6 port. No Ethernet connectivity.
AppendixB AppendixB Speed Touch Specifications Speed Touch Specifications In this appendix Topic 3EC 17058 AAAA TCZZA Ed. 04 See Connector Pin Assignments B.1 Power Supply Adapter B.2 LAN Cables Layout B.3 Physical Specifications B.4 ADSL Specifications B.
AppendixB B.1 Speed Touch Specifications Connector Pin Assignments STHome port description Name Line ((DSL)) Port 123456 RJ 11/RJ 14 Front view ATMF 25 12345678 RJ 45 Front view 10Base T MDI X 12345678 RJ 45 Front view DC Pin No.
AppendixB B.2 Speed Touch Specifications Power Supply Adapter Power adapter use Power adapter models The STHome is equipped with one of the following pluggable power supply adapters listed in the table. Due to the special characteristics of the output class II AC adaptor, use only the AULT, Incorporated types, or equivalents, listed in the table. Model AC/DC Plugtype AULT, Inc.
AppendixB B.3 Speed Touch Specifications LAN Cables Layout Straight through LAN cable Straight through LAN cables with the following layout are applicable for interconnecting Ethernet ports, and ATMF 25.6 ports: 12345678 1 2 3 4 5 6 7 8 Crossover LAN cable 1 2 3 4 5 6 7 8 Crossover LAN cables with the following layout are applicable for interconnecting Ethernet ports, and ATMF 25.6 ports: 12345678 1 2 3 4 5 6 7 8 90 / 104 12345678 12345678 1 2 3 4 5 6 7 8 3EC 17058 AAAA TCZZA Ed.
AppendixB B.
AppendixB B.5 Speed Touch Specifications ADSL Specifications ADSL modem specifications ADSL data rates Downstream user (payload) data rates: Up to 8Mbit/s, depending on provisioning Upstream user (payload) data rates: Up to 1Mbit/s, depending on provisioning ADSL/POTS standards compliancy Full rate ANSI T1.413 Issue 2 ITU(*) G.DMT (Full rate ITU G.992.1 Annex A) ITU G.LITE (Lite rate ITU G.992.2) ITU G.Handshake (Automode ITU G.994.
AppendixC AppendixC Speed Touch Default Assignments Speed Touch Default Assignments In this chapter Topic 3EC 17058 AAAA TCZZA Ed. 04 See General Defaults C.1 Connection Service/ATM Encapsulation Defaults C.
AppendixC C.1 Speed Touch Default Assignments General Defaults STHome IP address 10.0.0.138 STHome DNS name SpeedTouch STHome Domain name STHome DNS server lan Active STHome DHCP server Disabled STHome Master Firewall Enabled STHome system password Not set 94 / 104 3EC 17058 AAAA TCZZA Ed.
AppendixC C.2 Speed Touch Default Assignments Connection Service/ATM Encapsulation Defaults ATMF 25.6 port (optional) VPI VCI Upper Layer Protocols Service channel 0 ...7 0 ...511 ADSL/ATMF 25.
AppendixC 96 / 104 Speed Touch Default Assignments 3EC 17058 AAAA TCZZA Ed.
AppendixD AppendixD Aim of this appendix Safety and Agency Regulatory Notices Safety and Agency Regulatory Notices This appendix provides basic Safety Information on Alcatel's Speed Touch product. Prior to using the Speed Touch product, read this appendix carefully. Reading all instructions In this appendix Follow all warnings and instructions marked on the product. This chapter covers the following topics: Topic See Safety Instructions D.1 European Declaration of Conformity D.
AppendixD Safety and Agency Regulatory Notices Directive Unless expressly and unambiguously approved by Alcatel, you may not: disassemble, de compile, reverse engineer, trace or otherwise analyse the equipment, its content, operation, or functionality, or otherwise attempt to derive source code (or the underlying ideas, algorithms, structure or organization) from the equipment or from any other information provided by Alcatel, except to the extent that this restriction is expressly prohibited by local
AppendixD D.1 Safety and Agency Regulatory Notices Safety Instructions Climatic conditions Cleaning Water and moisture Power supply adapter The Speed Touch product equipment is intended for: In house stationary desktop use; the maximum ambient temperature may not exceed 40ºC (104ºF). It must not be mounted in a location exposed to direct or excessive solar and/or heat radiation. It must not be exposed to heat trap conditions and must not be subjected to water or condensation.
AppendixD Safety and Agency Regulatory Notices Power cord protection Overloading Servicing Do not allow anything to rest on the power cord. Do not locate this product where the cord will be subject to persons walking on it. Do not overload wall (mains) outlets and extension cords as this increases the risk of fire or electric shock. To reduce the risk of electric shock, do not disassemble this product.
AppendixD Modem/Telephone use Safety and Agency Regulatory Notices Avoid using a modem/telephone (other than a cordless type) during an electric storm. There is a slight risk of electric shock caused by lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. If telephone service is required on the same line, a central splitter, or distributed filter(s) must be installed for optimal DSL performance.
AppendixD D.2 Safety and Agency Regulatory Notices European Community Declaration of Conformity Products with the marking comply with both EMC and Low Voltage Directives issued by the Commission of the European Community. EC Declaration of Conformity 102 / 104 A copy of the European Community Declaration of Conformity is provided in your Speed Touch product shipping box. 3EC 17058 AAAA TCZZA Ed.
AppendixD D.3 Safety and Agency Regulatory Notices Radio Frequency Interference Statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy.
AppendixD D.4 Safety and Agency Regulatory Notices Canadian DOC Class B Notice Notification of Canadian RF Interference Statements This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communication.
