Quick Reference Guide

SCRAM CAM
Quick Reference Guide
27
When complete:
» The
blue light turns off for approximately 5 seconds
then both lights turn back on.
» Bracelet status in the Direct Connect application:
Communication Complete
Note: After 10 seconds, the status changes to: Waiting
for Bracelet
b. Remove the Direct Connect device from the bracelet.
7. Notify AMS Customer Services that observed IR readings have
been taken.
PERFORM SCRAM CAM BRACELET HARD RESET
1. Perform preliminary steps.
a. Re-initialize the bracelet.
1) In SCRAM
NET, access the client’s Equipment page.
2) Click the Maintenance link.
3) Enter a date.
4) Select the Fit Adjustment check box.
5) Click the Complete Bracelet Maintenance button.
The re-initialization will begin when the hard reset
process is complete.
b. Open the Direct Connect application.
c. Remove the bracelet.
d. Remove the bracelet faceplate and battery.
2. Perform a hard reset.
a. Attach the Direct Connect device to the bracelet and connect
the USB cable between the device and your computer.
b. Place the magnet on the Direct Connect device where the
word “magnet” appears.
c. After 30 seconds, with the magnet still held on the device,
install a new battery.
d. Immediately remove the magnet.
On the Direct Connect device, the
red light turns off while
the blue light remains on.
e. When both lights on the Direct Connect device turn back on
and the status on the Direct Connect application displays
Communication Complete, remove the device from the
bracelet.
3. Perform fi nal steps.
a. Install a new faceplate.
b. Attach the bracelet.
c. Verify that the re-initialization has started:
1) In SCRAM
NET, access the client’s Reports page.