User's Manual

Business Guidelines – Processes and Procedures
Version: 2.3 26 10/15/2009
Equipment Management .5 hours
Client Management 2 hours
Alert Management .5 hours
On-Going Maintenance 3 hours
Equipment Tasks 3 hours
Analysis and Reporting 2 hours
Data Interpretation 1 hour
Reporting 1 hour
This training program, assessable from the Help page on SCRAMNET, is intended for
anyone that will manage SCRAM equipment or manage clients that are enrolled in the
SCRAM Program.
Level 1 Training covers the following topics. You can skip the Regions and Servicing
Locations module if you are not employing either feature on SCRAM
NET.
• SCRAM Program Overview
• Components of the SCRAM System
• Accessing SCRAM
NET
• Region Setup (optional)
• Servicing Location Setup (optional)
• Court Setup
• Judge Setup
• Agency Set-Up
• Agent and Agent Supervisor Set-Up
• Inventory Management
• Client Enrollment
• Equipment Assignment and Installation
• Alert Management
• Equipment Maintenance
• Data Interpretation
• Reporting