User's Manual

Business Guidelines – Processes and Procedures
Version: 2.3 39 10/15/2009
• Messages – Created from a bracelet reading that indicates a possible non-
compliance event or by an internal device that is malfunctioning
• Readings – A Transdermal Alcohol Concentration, IR Voltage, and Temperature
reading is taken at the scheduled interval throughout the day
• Action Log – An entry is added to the Action Log each time the system or
supervisory personnel perform a step in the resolution process
• Start/End Date – You can select a single date or a date range up to five days. If
you do not select a date, the Non-Compliance Report will default to the alert
date(s).
Return Inspection Report
When preparing for a court case, it may be necessary to inspect the client’s bracelet for
external or internal damage. In addition to a physical inspection, if damage is suspected,
contact AMS to request this report. AMS performs diagnostics tests to determine if any
internal hardware has been damaged. The inspection results are then documented on the
Return Inspection Report and can be used by the court to prosecute the offender or to bill
the client for equipment damage. Refer to the SCRAM Program Participant Agreement
on page 102 for details regarding possible replacement costs.