User's Manual

Business Guidelines – Processes and Procedures
Version: 2.3 53 10/15/2009
Item Sample Client Cost Customer Cost
SCRAM Bracelet $1400.00 $1200.00
SCRAM Modem $700.00 $400.00
Straps $175.00 $50.00
In addition to replacement costs, the client should pay another Hook Up fee if a new
bracelet must be attached to the ankle.
Filing of Criminal Charges
Clients that abscond SCRAM equipment should have felony charges brought against
them. AMS recommends that you check with your local police department or District
Attorney to review the likelihood of filing criminal charges.
Equipment Care/Replacement Restrictions
Banned Products
The bracelet will detect if the client is in close proximity to any product containing
alcohol. Included but not limited to the following examples:
Medicinal alcohol
Household cleaners and disinfectants
Lotions
Body washes
Perfumes
Colognes
Other hygiene products that contain alcohol
Explain to the client that only soap and water should be used on the skin around the
bracelet.
Tampering
The Participant Agreement clearly states that the use of banned products near the bracelet
in an attempt to tamper with or alter its readings will be considered a non-compliance
event of the agreement.
Also, the placing of any obstruction between the leg and bracelet is grounds for
immediate notification to the supervising agency.
Swimming and Bathing
The SCRAM System will almost certainly detect if a client submerges the bracelet in
water or any other liquid. Showers are the only permitted bathing method. If the client
submerges the bracelet in water, treat the submersion as an ‘attempt to defeat’ and handle
the event in the same manner as a tamper or obstruction. Once a submersion is
confirmed, enforce the equipment replacement costs previously discussed.