User's Manual

Business Guidelines – Processes and Procedures
Version: 2.3 61 10/15/2009
5. Click the Update Status button.
6. Select the proper servicing location.
7. Click the Next button.
8. Repeat steps 3 through 7 for each servicing location.
RECEIVING EQUIPMENT FROM AMS
When equipment is received from AMS, SCRAMNET must be updated in two ways:
• Change the equipment status from “Shipped From AMS” to “In Inventory”.
• If servicing locations exist, associate the equipment with the proper location.
You can change the status and servicing location for bracelets and modems individually
or in groups.
To enter the equipment into inventory:
1. Open SCRAM
NET.
2. Click the Inventory link.
3. Select the Shipped From AMS option in the Status drop-down list.
4. Click the Go button.
5. Select equipment.
The equipment can be selected in one of two ways:
o Click the Select All link. Check marks will appear in all check boxes.
o Select one or more check boxes.
6. Click the Update Status button.
7. Select the In Inventory option in the Status list.
If unique servicing locations have NOT been established, ignore the following
step and click the Next button.
8. Select a location in the Servicing Location list and click the Next button.
TRANSFERRING EQUIPMENT TO ANOTHER SERVICING LOCATION
Inventory may need to be shipped from one servicing location to another based on
pending client assignments, or inventory that is received and managed from a central call
center may then be shipped to the various servicing locations from the central site. Under
these circumstances, the shipped items can be transferred, by serial number, in
SCRAM
NET. This level of accounting for each piece of equipment at any time ensures
that lost equipment will be held to a bare minimum.
To transfer the equipment:
1. Open SCRAM
NET.
2. Click the Inventory link.