Replacement Part List

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11
Troubleshooting Motorized Awning Problems
No. ISSUE REASON SOLUTION
1. The awning does not work when
operated with the remote control.
No power supply. Check the plug to see whether its
properly connected.
The automatic circuit breaker
in your house is in “off”
position.
Put the breaker switch to “on”
position.
Call the specialist if you don’t know
the location of the circuit breaker.
The voltage is too low. Call the specialist to inspect the
voltage.
2. When operated with the remote
control, the awning does not work;
although the receiver makes a
sound.
The motor is temporarily
turned off by the overheat
protection system.
Wait for approx 20 minutes.
3. Fabric is not extended completely
with the motor.
Path length isn’t adjusted
properly.
Readjust path length with a special
hex tool provided with the motor.
4. The awning can’t be retracted
completely.
Connection point between the
front bar and one or both of
the arm is misplaced.
Adjust position of the front arm
connection till the awning is entirely
retracted.
5. Unwanted noise during an
operation.
Loose nuts. Check if all nuts and bolts are
tightened.
6. When operated with the remote
control, the indicator lamp does not
light and there no signal from the
receiver.
Remote’s battery is
discharged.
Change the battery.
Connection between the
remote and receiver is lost.
Reprogram the remote.
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