User Manual

Pure Air For Life

TROUBLESHOOTING TIPS

How do I reset the lter indicator lights? I put in a new lter but the red or

yellow lights are still illuminated.

After changing the lter, RESET the lter indicator by holding down the FILTER button for 5

seconds while the unit is ON. The light above the FILTER button should reset to green.

How do I nd out what electric specications my unit needs?

Please refer to the rating label on the back of the unit. Here you will nd your unit’s voltage,

hertz, amps and outlet requirements.

Can I clean the lter?

The black foam layer of the lter, known as the Pre-Filter, captures large dust and hair. This

layer is held on with Velcro

. Once removed, the Pre-Filter can be washed or vacuumed to

maintain efcient operation of the unit. No other layers or parts of the lter can be washed,

cleaned or otherwise reused. Please replace the lter regularly to maintain optimal perfor-

mance.

I have an issue not listed in this manual.

Please visit www.AlenCorp.com and send us a message or call 1-800-630-2396 during busi-

ness hours. A customer service representative will respond to your inquiry in a timely manner.

What information do I need when I contact customer service for warranty?

Please refer to the rating label on the back of the unit. This rating label has your unit’s lot code

and other important information we need to assist you.

LIFETIME LIMITED WARRANTY

What is covered?

Alen offers the industry’s rst LIFETIME LIMITED WARRANTY program for all our air puriers.

We warrant your Alen Air Purier to be free from defects in materials or workmanship for as

long as you own it. Register your Alen Air Purier at www.alencorp.com/register.

What will Alen do?

Alen will, at its option, either furnish a replacement part or replace your air purier provided

the product is determined by Alen to be defective as a result of faulty material or workmanship

while in normal use. Replacement parts or units will, at Alen’s option, be either new or refur-

bished. Alen’s sole obligation under this warranty is to replace defective parts or replace your

air purier free of charge. All parts or units that are replaced become the property of Alen.