User guide

www.aleratec.com
66
Troubleshooting
Symptom Corrective Action
Buttons do not function
when pressed.
• A momentary pause may occur while scrolling
through menu options, as certain functions
require a refresh of the source disc’s details.
• The duplicator still may be busy with the last
task. Check the display for messages that indicate
an operation in progress.
• Button mechanism may be malfunctioning.
Switch the power off, wait 10 seconds, and then
power on again to check for any improvement.
No message on the display
and/or no indicator lights
when powered on.
• Cycle the power by switching the power off,
waiting 10 seconds, and then powering on again.
• Check that the power cord is fastened securely to
the duplicator, and to the electrical outlet.
• Ensure the voltage selection switch is set
correctly for your region (115 VAC for use in
North America).**
• Test the electrical outlet with another appliance.
** applies to P/Ns 260121, 260122, 260135, 260136, 260142, 260143,
260152, 260153 (not to be included in 1:1 products)