USER GUIDE Aleratec 1:2 DVD/CD Copy Cruiser Pro HLXTM Win/Mac Part No.
Copyright/Model Identification The content of this manual is for informational purposes only and is subject to change without notice. This manual is copyright with all rights reserved. Under copyright laws, this manual and the software described within may not be copied, except in the normal use of the product(s) described within or to make a backup copy. Copyright© 2010 Aleratec, Inc. 9851 Owensmouth Avenue Chatsworth, CA 91311 U.S.A. www.aleratec.
Radio/TV Interference Statement The equipment described in this guide emits radio frequency energy. If it is not installed in accordance with the manufacturer’s instructions, it may cause interference with radio or television reception. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Safety Regulations WARNING To prevent fire or shock hazard, do not expose the unit to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to authorized personnel only. CAUTION As the laser beam in this DVD/CD Duplicator is harmful to the eyes, do not attempt to disassemble the cabinet. Refer servicing to authorized personnel only. The use of optical instruments with this product will increase eye hazard. This DVD/CD Duplicator is classified as a CLASS 1 LASER PRODUCT.
Table of Contents Introduction........................................................................................1 Check out Aleratec Online!.....................................................................1 Key Items – 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac.................2 Front Panel...............................................................................................3 DVD/CD Copy Cruiser Pro HLX Win/Mac Display Panel.....................4 Precautions..................................
www.aleratec.
Introduction Thank you for purchasing this 1:2 DVD/CD Copy Cruiser Pro HLX Win/ Mac. Please read this User Guide thoroughly before using this product. • • Page 3 shows the front panel of the 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac. Page 4 shows the Duplicator LCD Display Panel. Check out Aleratec Online! • www.aleratec.com • www.twitter.com/Aleratec • www.youtube.com/Aleratec www.aleratec.
Introduction Key Items – 1:2 DVD/CD Copy Cruiser Pro HLX Win/ Mac Display Panel LightScribe DVD/CD Recorders (2) Power Switch Note: Choose a Good Location 1. Allow adequate clearance for moving parts. 2. Do not place near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, excessive dust, mechanical vibration or shock. 3. Good care will help assure maximum product life. Improper operating environment and misuse may void the warranty. 2 www.aleratec.
Introduction Front Panel 1 2 3 4 1 Disc Tray This tray is for loading the disc. It will accept 120 mm and 80 mm discs. Please place the disc in the exact center of the tray. 2 Emergency Eject Pinhole In the event of loss of power or failure to open the tray by pressing the Eject button, insert the straightened end of a large paper clip or similar rigid object into the Emergency Eject hole to open the tray.
Introduction DVD/CD Copy Cruiser Pro HLX Win/Mac Display Panel www.aleratec.com 3 2 1 ENT ESC 4 5 1 Display shows all functions and messages 2 ENT button is used to execute a selected function 3 ESC button is used to cancel a selected function 4 UP arrow is used to scroll up through functions or menus 5 DOWN arrow is used to scroll down through functions or menus 4 www.aleratec.
Precautions Before installing your 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac, please read the following. Installation Avoid placing the 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac in a location subject to: • • • • • • High humidity High temperature Excessive dust Mechanical vibration Direct sunlight Electromagnetic radiation Operation Do not move the 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac during operation. This may cause it to malfunction during operations.
Overview Main Menu This section provides a listing of the functions on the 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac. Detailed descriptions of each function are given in the next section. The functions are numbered for easy reference; these numbers are also used in the next section. There are 12 main menu items that will display in the 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac Display Panel. These are: ENT 1. Copy 7. Disc Info ESC ENT 8. Select Source ENT 2. Test ENT ESC 9.
Overview Subfunctions The main menu “Edit Track” (for Audio disc only) function has 4 subfunctions. These are: 10.1 CD to CD Edit 10.2 (Not supported) 10. Edit Track ENT ESC 10.3 Play Audio Track 10.4 Close Session www.aleratec.
Overview Subfunctions - continued The main menu “Setup” function has 18 subfunctions. These are: 11.01 Language 11.02 CD Burn Speed 11.03 DVD Burn Speed 11.04 Read Speed (max.) 11.05 Auto Start Drive 11.06 Startup Menu 11.07 Auto Verify* 11.08 Auto Compare* 11.09 Auto Prescan* 11. Setup ENT ESC 11.10 Eject Disc* 11.11 Burn On The Fly* 11.12 Burn Mode* 11.13 Display Time 11.14 Button Sound* 11.15 Device Info (Not supported) 11.16 System Info 11.17 Quick Erase Disc 11.
Overview The main menu “Adv Setup” (Advanced Setup) function has 16 subfunctions. These are: 12.01 UnderRun Protect* 12.02 Overburn* 12.03 Read Error Skip* 12.04 (Not supported) 12.05 (Not supported) 12.06 Burn-in 12.07 Update Firmware 12. Adv Setup ENT ESC 12.08 Compare Firmware 12.09 Hardware Diagnostic 12.10 Load Default 12.11 CD+G Format (Not supported) 12.12 ISRC 12.13 CD-Text (Not supported) 12.14 USB Option 12.15 USB Auto-Link 12.
Using the DVD/CD Duplicator Inserting Discs 1. Press the Eject button on the DVD/CD Recorder. 2. Place the disc in the tray. The printed (non-shiny) surface of the disc should be up. 3. To close the tray, press the Eject button or lightly push the front center of the tray. Note: • Never place two discs in the tray at the same time. • Do not touch the surface of the disc where it has been recorded.
Using the DVD/CD Duplicator Power Up Sequence During the normal powering up sequence the 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac will preform a self-test sequence. Quick Operating Sequence Overview • Select Copy function by pressing arrow button. Place the source DVD or CD in the top drive. Place blank DVD-R/RW, DVD+R/RW, CD-R/RW, or CD-RW media in the DVD/CD-Recorder. After the recorder detects the blank DVD/CD disc, press the ENT button to start copying.
Using the DVD/CD Duplicator Main Menu Functions are selected with the arrow keys. The numbers correspond to the Function listing in the previous section. Copy During the duplication process, data will be written to a blank DVD-R/RW, DVD+R/RW, or CD-R/RW disc loaded in the Duplicator. Before starting the duplication process, please make sure the source DVD/CD is placed in the DVD/CD-ROM drive.
Using the DVD/CD Duplicator When copying audio CDs, it is highly recommended to copy at a speed of 16x or lower to ensure the best possible quality audio reproduction. Go to “Setup” and then “Burning Speed” to change copy speed before selecting tracks. www.aleratec.
Using the DVD/CD Duplicator Main Menu Test This function is a test process that simulates data being written to the DVD/ CD-R/RW disc, without actually burning a disc. When the test process is complete, the DVD-R/RW or CD-R/RW discs will remain blank. For DVDRW or CD-RW discs that contain data, “Test” will quick erase all old data before simulation. Therefore, never perform “Test” on DVD/CD-RW discs that contain important data. Note: Test is not supported by DVD+R/RW discs.
Using the DVD/CD Duplicator Main Menu Test & Copy This function will run Test described above before automatically starting the Copy Function. Note: Test & Copy is not supported by DVD+R/RW discs. Press the ENT button to start the test and copy process. Before starting the Copy function, the Test function as described above will be performed. 1. 3. Test & Copy ENT ESC Testing 650.0MB 0% 74:00 ENT Copying 650.
Using the DVD/CD Duplicator Main Menu Verify This function will verify that the disc copies can be read correctly in a DVD/CD-ROM after duplication. Leave the source disc in the DVD/CDROM, and the duplicate disc in the DVD/CD-Recorder will be verified simultaneously. Press the ENT button to start disc verifying, or press ESC to exit. 1. 4. Verify ENT ESC The LCD will display the status of the verification. Verify 650.0MB ESC When the process is completed, the LCD will display the result. 4.
Using the DVD/CD Duplicator Main Menu Compare This function will compare the data on the source disc to the target discs after disc copy. Press the ENT button to do the disc compare, or press ESC to exit. Press the ENT button again to show detailed “Compare” information. The LCD display shows information for the source. 1. 5. Compare ENT ESC OK: 3 Diff: 0 ENT ESC Press ENT again for the status of each copy. Src: 01 DVD/CD-ROM Total: 650.
Using the DVD/CD Duplicator Main Menu Compare - continued If the comparison fails, the LCD will display the number of discs that failed and passed. Compare Fail: 1 ENT ESC If the comparison fails, the LCD will display the reason for the failure. Src: 02 DVD/CD-RW TOC not match 18 ESC Press the ENT button again for the status of each copy. Src: 01 DVD/CD-ROM Total: 0 Bytes 7. ENT 6. OK: 2 Diff: 0 5. ENT ESC www.aleratec.
Using the DVD/CD Duplicator Main Menu Prescan This function will scan the source disc and determine if it can be read correctly and test the reading speed. The reading speed of the source disc should be higher than the writing speed for the target disc(s). Press the ENT button to prescan the disc, or press ESC to exit. 1. 6. Prescan ENT ESC The LCD will display the status of the prescan. Scanning 650.0MB ENT ESC If a disc can be read correctly, the LCD will display OK. Prescan OK! 3.
Using the DVD/CD Duplicator Main Menu Disc Info This function will show the track information of the source disc. Press the ENT button to show the disc information, or press ESC to exit. 7. Disc Info 1. ENT ESC The LCD will display the results of the disc information. Total 02 Sessions Total 10 Tracks ESC ENT ESC Press the ENT button again, and use the arrow keys to display information on the tracks.
Using the DVD/CD Duplicator Main Menu Select Source (Not supported) Image (Not supported) www.aleratec.
Using the DVD/CD Duplicator Main Menu Edit Track Edit Track is a function that allows you to create your own audio compilation CDs. Several tracks can be selected from different CDs and copied to one or more blank CDs. When copying audio CDs, it is highly recommended to copy at a speed of 16x or lower to ensure good quality audio reproduction. Go to “Setup” and then “Burning Speed” to change copy speed before selecting tracks. This function includes 4 subfunctions. These are: 10.1 CD to CD Edit 10.
Using the DVD/CD Duplicator Main Menu Edit Track 10.1 CD to CD Edit 1. Insert a Source CD into the DVD/CD-ROM and the blank disc in the DVD/CD-Recorder. 2. Use UP Arrow or DOWN Arrow to scroll through the menu until “Edit Track” is displayed on the LCD screen. Press the ENT button to select or press ESC to go to the next setting. 10. Edit Track ENT ESC Select “CD to CD Edit” displayed on the LCD screen. 3. 10.
Using the DVD/CD Duplicator Main Menu Edit Track 10.1 CD to CD Edit - continued Select Track: End 1Trk03:25 ENT End edit disc and burn? Yes ENT Edit ENT ESC Burn Complete! OK: 03 ENT ESC The system will display: “Continue Edit”, “Next Disc? Yes”. Use the arrow keys to make YES or NO selection. To continue, select YES to select tracks from the next disc. Repeat steps 1 - 7. If YES is selected, the source disc will be ejected. Insert another audio disc to be edited.
Using the DVD/CD Duplicator When you have finished and the display shows: “Continue Edit”, Next Disc? Yes”, use the arrow keys to make YES or NO selection. Select NO. 8. Continue edit next Disc? No ESC The system will ask to close the disc session. “Close all disc’s session? Yes”. Use the arrow keys to make YES or NO selection. Select YES. 9. ENT Close all disc’s session? Yes ENT ESC 10. LCD display will show the process of closing the session: “Closing Session Please Wait —”.
Using the DVD/CD Duplicator Main Menu Edit Track - continued 10.2 (Not supported) 10.3 Play Audio Track By selecting “Play Audio” you can play music with your 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac. You can connect headphones or speakers to the headphone jack on the DVD/CD-ROM or the speaker jacks on the back of the unit. Load the CD you want to play in that drive and press the ENT button to play music. Press ESC to index to the next setting.
Using the DVD/CD Duplicator 10.4 Close Session Selecting “Close Session” will finalize the disc; no further data can be added. This function will make the disc readable on a normal CD player. Press the ENT button to enter the setting, or press ESC to index to the next setting. 10-04 Edit Track Close Session The system will ask to close the disc session. “Close all disc’s session? Yes”. Use the arrow keys to make YES or NO selection. Select YES.
Using the DVD/CD Duplicator Main Menu Setup You can change the original default settings using this setup menu. There are different settings to control the duplicator’s operation. In general, using the original default settings for optimal performance is suggested. This function includes 18 subfunctions. These are: 11.01 Language 11.02 CD Burn Speed 11.03 DVD Burn Speed 11.04 Read Speed (max.) 11.05 Auto Start Drive 11.06 Startup Menu 11.07 Auto Verify* 11.08 Auto Compare* 11.09 Auto Prescan* � 11.
Using the DVD/CD Duplicator 11.01 Language (Optional) This function selects the language shown on the display (English, Traditional Chinese, Simplified Chinese, and Japanese). To select, press the ENT button, or ESC to exit. 11-01. Setup Language 1. ENT ESC 11.02 CD Burn Speed This setting controls the maximum CD writing speed of the DVD/CDRecorders. The default setting is “Auto”, which will use the highest writing speed of the recorders.
Using the DVD/CD Duplicator Main Menu Setup - continued 11.03 DVD Burn Speed This setting controls the maximum DVD writing speed of the DVD/CD Recorders. The default setting is “Auto”, which will use the highest writing speed of the recorders. Sometimes maximum writing speed causes a high failure rate due to poor CD quality or unstable CD writing due to high speed. Lowering the writing speed will increase the probability of making successful copies.
Using the DVD/CD Duplicator 11.05 Auto Start Drive The function of the Auto Start Drive is to copy or test automatically once blank discs are loaded into recorders. Default setting is OFF. Press ENT button to change, or ESC to exit. 11-05. Setup Auto Start Drive ENT Auto Start Drive Off ENT ESC 1. ESC 11.06 Startup Menu This function selects the menu item that will be the first item shown on the display when you turn on the duplicator. The default setting is “Copy”.
Using the DVD/CD Duplicator Main Menu Setup - continued 11.07 Auto Verify This setting controls auto verify of the target discs. Default setting is OFF; press the ENT button to change, or ESC to exit. 11-07. Setup Auto Verify ENT Auto Verify Off ENT ESC 1. ESC 11.08 Auto Compare This setting controls auto compare of data between source and target discs after copying. 11-08.
Using the DVD/CD Duplicator 11.09 Auto Prescan This setting controls auto prescan of the master to verify that it can be read properly, and also tests the reading speed. Default setting is OFF; press the ENT button to change, or ESC to exit. 11-09. Setup Auto Prescan ENT 11-09.Prescan Setup Auto Auto Prescan Off ENT ESC 1. ESC www.aleratec.
Using the DVD/CD Duplicator Main Menu Setup - continued 11.10 Eject Disc This setting controls the ejection of discs by the DVD/CD-Recorder. Three options are available: “Eject Good Only”, “Eject All Disc”, and “Do Not Eject”. 11-10. Setup Eject Disc ENT Eject Disc Eject Good Only ENT ENT ESC If you select “Do Not Eject”, the disc will remain in the DVD/CDRecorder when the job is done and you will have to eject the disc from the DVD/CD-Recorder manually.
Using the DVD/CD Duplicator 11.11 Burn On The Fly If a disc that contains data is placed in the source drive it will automatically become the source and burn directly to the target drive with this setting ON. This setting should always be ON. Data will copy directly from the source drive to the target drives. Default setting is ON; press the ENT button to change, or ESC to exit. 11-11. Setup Burn On The Fly ENT Burn On The Fly On ENT ESC 1. ESC 11.
Using the DVD/CD Duplicator Main Menu Setup - continued 11.13 Display Time This setting controls the time display. Default setting is ON; press the ENT button to change, or ESC to exit. 11-13. Setup Display Time ENT Display Time On ENT ESC 1. ESC 11.14 Button Sound This setting controls the button sound. 11-14. Setup Button Sound ENT Button Sound On ENT ESC 36 Default setting is ON; press the ENT button to change, or ESC to exit. 1. ESC www.aleratec.
Using the DVD/CD Duplicator 11.15 Device Info (Not supported) 11.16 System Info This function will show the system information on the display. Press the ENT button to see the system information, or ESC to exit. System Info ENT ESC 11-16. Setup System Info 1. ENT ESC www.aleratec.
Using the DVD/CD Duplicator Main Menu Setup - continued 11.17 Quick Erase Disc This function is used for quickly erasing DVD/CD-RW discs. Note: The Quick Erase Disc simply deletes the directory track, rather than deleting all the data from the disc (contrast this with Full Erase Disc). 11-17. Setup Quick Erase Disc ENT All data will be lost, erase? Yes ENT Erasing disc 00:24 (Quick) ENT ESC ESC When the process is finished the display will show the status.
Using the DVD/CD Duplicator 11.18 Full Erase Disc This function is similar to the Quick Erase Disc, except it removes all the data from the DVD/CD-RW disc. The more data on the DVD/CD-RW disc, the longer time it takes to erase the disc. 11-18. Setup Full Erase ENT All data will be lost, erase? Yes ENT Erasing Disc 00:24 (Full) ENT ESC ESC ESC When the process is finished the display will show the status. Full Erase OK:01 2.
Using the DVD/CD Duplicator Main Menu Advanced Setup Some advanced setup functions allows users to change the system configuration. Modification should only be made when you are fully familiar with all the functions. To enter this function, press and hold the ESC button for about 2 seconds. The main menu “Adv Setup” (Advanced Setup) function has 16 subfunctions. These are: 12.01 UnderRun Protect* 12.02 Overburn* 12.03 Read Error Skip* 12.04 (Not supported) 12.05 (Not supported) 12.06 Burn-in 12.
Using the DVD/CD Duplicator 12.01 UnderRun Protect This setting turns Buffer Under Run Protection (also known as “Burn Proof”, “SafeBurn”, “JustLink”, “Seamless Link”, etc.) ON or OFF. Default setting is ON; press the ENT button to change, or ESC to exit. 12-01. Adv Setup UnderRun Protect ENT UnderRun Protect On ENT ESC 1. ESC 12.02 Overburn This function will allow you to burn a few MB more than the standard capacity of the target Audio CD (e.g. 75 minutes of recording time vs.
Using the DVD/CD Duplicator Main Menu Advanced Setup - continued 12.03 Read Error Skip You can set error skipping function while reading discs with errors. The default setting is OFF. If an error is detected during source loading, the duplicator will stop loading and display the error message. If the setting is ON, there will be no message shown even if there is an error in reading. You can use this function to copy some DVD/CDs with errors. Press the ENT button to change, or ESC to exit. 12-03.
Using the DVD/CD Duplicator 12.06 Burn-in Burn-in is a test function. You can set up to test continuously or for a specified number of cycles. 1. Load Blank DVD/CD media in the DVD/CD-Recorder and a source disc in the DVD/CD-ROM drive. The copy process will be simulated, but data will not be written to the target discs. Note: Burn In is not supported by DVD+R/RW discs. 12-06.
Using the DVD/CD Duplicator Main Menu Advanced Setup - continued 12.07 Update Firmware This function is to update your firmware. 1. Make sure there are no discs in the system. Place the disc that contains the latest firmware data into the DVD/CD-ROM. During updating, do not turn off the power to the machine, since the updating will not be finished until the machine resets itself. 2. Press ENT to update. Display will ask if you want to update. Select YES, then press the ENT button.
Using the DVD/CD Duplicator 12.08 Compare Firmware This function compares the current version firmware with the latest version when the firmware disc is placed into the DVD/CD-ROM. Place the disc that contains the latest firmware data into the DVD/CDROM. 12-08. Adv Setup Compare Firmware 1. ENT ESC 12.09 Hardware Diagnostic This function will detect the devices connected to the duplicator’s controller and display information on the hardware.
Using the DVD/CD Duplicator Main Menu Advanced Setup - continued 12.10 Load Default This function resets the Duplicator’s settings back to their factory default values. By pressing the ENT button, the duplicator will be reset to it’s factory default settings. 12-10. Adv Setup Load Default ENT Load Default Config? Yes ENT Load Default OK ENT ESC ESC 1. ESC 12.11 CD+G (Not supported) 12.
Using the DVD/CD Duplicator 12.13 CD-TEXT (Not supported) 12.14 USB Option This function lets you connect the Duplicator to a computer. Be sure that your computer supports USB 2.0. Note: When the USB option is OFF, “14. USB Mode” will be hidden; that is, it won’t appear in the first layer of the function menu. Only “12. Adv Setup” will appear. When the USB option is ON, the original “12. Adv Setup” will change to “12.14 Adv Setup”. There are two ways to enter USB Mode: Auto and Manual.
Using the DVD/CD Duplicator Main Menu Advanced Setup 12.14 USB Option - continued Manual: Press the DOWN Arrow to see the following display. Here you can switch back to standalone mode (copy mode). 2. Copy Mode ENT ESC Press ENT and the display will change to the following display. Press the DOWN Arrow to switch to YES. Press ENT and the Duplicator will switch back to the standalone duplicator mode (copy mode). Back to SA Mode No To go back to USB Mode, go to menu item “12.
Using the DVD/CD Duplicator 12.15 USB Auto-Link Option Press ENT and use the UP and DOWN arrows to toggle between ON and OFF. With USB Auto-Link ON, the controller will enter “USB L. H Mode” simply by connecting the USB cable to the USB port of the Duplicator and the USB port of your computer. USB L. H Mode D1: Mult D2: Mult 2. 1. ENT ESC When you are finished with USB Mode, simply disconnect the USB cable from the computer, and the Duplicator will switch to Stand Alone. 12.16 Use Big Block 1.
Using the DVD/CD Duplicator Using the Duplicator as a DVD/CD-Recorder The 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac can be used as a DVD/ VD-Recorder. Installation consists of connecting the Duplicator to your computer, and installing the software on your computer. 1. Connect the Duplicator to your computer. ▪▪ Connect the USB 2.0 Data Cable to the Duplicator. Align and gently attach the USB 2.0 Data Cable. USB 2.0 Connector 50 Power Connector www.aleratec.
Using the DVD/CD Duplicator ▪▪ Connect the USB 2.0 Data Cable to the Duplicator. Align and gently insert the USB 2.0 Data Cable into an available USB 2.0 port on your computer, making sure you do not bend the connector. ▪▪ For P/N 260147 and 260148 and systems running Windows 98SE only: Install the USB 2.0 Drivers. If you are running Windows 98SE: After your computer starts up, insert the USB 2.
Specifications Loading Mechanisms • Tray Supported Media Types • • • • • • Supported Formats • Most Industry Standard DVD and CD Formats Recording Modes • Disk-at-Once • Track-at-Once • Session-at-Once Copy Speed • Selectable Power Requirements • 115-230 VAC Auto Switching Dimensions (height x width x depth) • 17cm x 17.8cm x 28.9cm • (6 5/8” x 7”x 11 3/8”) Weight • 4.6 kg (10.
Troubleshooting If the 1:2 DVD/CD Copy Cruiser Pro HLX Win/Mac is not performing as expected, refer to the symptoms in the following table, and follow the suggested corrective action. Symptom Corrective Action Fail (an issue was encountered during the operation) • Fail messages are usually caused by a problem recording onto the blank media. • Errors are more likely to occur with poor quality media; store brands, generic or bargain brands should be avoided.
Troubleshooting Symptom Corrective Action Target Overflow (the amount of data on the disc you wish to copy exceeds the capacity of the blank media) • Use the Disc Info option to determine the type of disc the source is, and its capacity (listed in MB). • To copy CDs that have slightly more information than the normal empty capacity, the Overburn option must be enabled from Advanced Setup menu. • A dual- (double-) layer disc would be required to copy a DVD containing more than 4,500 MB of data.
Troubleshooting Symptom Corrective Action Buttons do not function when pressed. • A momentary pause may occur while scrolling through menu options, as certain functions require a refresh of the source disc’s details. • The duplicator still may be busy with the last task. Check the display for messages that indicate an operation in progress. • Button mechanism may be malfunctioning. Switch the power off, wait 10 seconds, and then power on again to check for any improvement.
Technical Support After reading this User Guide, if you need additional assistance with this product, please contact Aleratec Technical Support. Our technical staff will be happy to assist you, but they may need your help to better assist you. Calling Aleratec Technical Support without all the necessary information can be both time consuming and frustrating. Therefore, please try to have the following information ready before calling: 1.
Service and Support Aleratec, Inc., Limited Warranty This Limited Warranty covers defects encountered in the course of normal use of this product and does not apply to damage from improper use, abuse, accidents, unauthorized service, or inadequate packaging when shipping the product to Aleratec, Inc. Aleratec, Inc. provides the following limited warranty for this product only if the product was originally purchased for use, not re-sale, from Aleratec, Inc., an Aleratec, Inc.
Service and Support Please Note: This Warranty is valid only within the United States and Puerto Rico, and applies only to products that are new and unopened on the date of purchase. For areas outside the United States and Puerto Rico, contact the authorized dealer from whom you purchased this product to determine which warranty, if any, applies. THIS LIMITED WARRANTY CONSTITUTES YOUR SOLE AND EXCLUSIVE REMEDY, AND THE SOLE AND EXCLUSIVE LIABILITY OF ALERATEC, INC.
Service and Support To Obtain Warranty Service: You must ship your subsystem to the authorized dealer where your subsystem was purchased within the one year warranty period and no later than thirty days after discovery of claimed defect, whichever occurs first. In either case, you must provide proof of original purchase before any warranty service can be performed.
Technical Support FAX Back Form Aleratec, Inc. Technical Support Fax Back Form Please record the following information to help expedite any warranty claim: Model No.:_ _____________ Serial No.
Notes: www.aleratec.
Document Number: 9399067_ENG_Rev. A Specifications subject to change without notice. Copyright © 2010 Aleratec, Inc. 9851 Owensmouth Avenue Chatsworth, CA 91311 U.S.A. www.aleratec.
