User guide

www.aleratec.com
54
Troubleshooting
Symptom Corrective Action
Target Overow (the
amount of data on the disc
you wish to copy exceeds
the capacity of the blank
media)
Use the • DiscInfo option to determine the type of
disc the source is, and its capacity (listed in MB).
To copy CDs that have slightly more information •
than the normal empty capacity, the Overburn
option must be enabled from Advanced Setup
menu.
A dual- (double-) layer disc would be required to •
copy a DVD containing more than 4,500 MB of
data. These discs have room for about twice the
amount of a standard recordable DVD, about 8.5
GB.
Target Drive Not Ready
(the duplicator was unable
to detect blank disc(s) of
the correct type)
The disc(s) you wish to copy onto may already •
have some data recorded.
Press the power switch to turn the duplicator off. •
Wait for about ten seconds, then power on and
attempt the operation again.
Check that the disc(s) you wish to copy onto •
are inserted correctly, with the data (shiny) side
facing down.
A CD cannot be copied onto a DVD, or vice •
versa. Use the DiscInfo function to determine
the format of the source disc.
Copier F/W Fail, Please
Update F/W (the rmware
has become corrupt and
must be reinstalled)
Contact your support administrator or Aleratec •
Technical Support.
Copy completes
successfully but copies fail
to play back or execute.
Use the • Compare function to verify the copied
disc matches the original. For audio CDs, use
Verify instead to ensure the disc is readable.
Change to a different drive or playback device •
and retry.
Congure the • BurnSpeed options to record
at a slower speed. Discs burned at maximum
speed (default setting) may cause difculties for
playback devices.
Such issues are more likely to occur with poor •
quality media; store brands, generic or bargain
brands should be avoided.