User Manual

27
SYMPTOM CAUSE SOLUTION
Notes sustain
continuously.
Stuck notes due to incomplete
MIDI data.
Send an All Notes Off message by
pressing function up and function down
buttons simultaneously.
Pad triggers when
another pad is hit.
Gain, X-Talk and Threshold
not set correctly.
Please refer to “Setting Global
Parameters” section to fine tune the
Trigger IO.
There is another device on
your computer’s USB bus.
Try unplugging USB devices (especially
high-bandwidth devices like disc drives)
from your computer.
There is too much
delay or latency between
the time that the pad is
hit and the time that the
sound triggers on the
computer.
Your software’s latency
settings are not correct.
Try adjusting the software settings on your
computer. Please note that not all software
has these settings.
Please refer to the “Computer Installation”
section of this manual for more information
on latency.
When using MIDI-OX for
SysEx transfers, the
Trigger IO’s presets
become messed up.
MIDI-OX output buffer is not
set correctly.
Please ensure that the MIDI-OX output
buffer is set to at least 256 bytes or higher.
The Trigger Type is set
incorrectly.
Try selecting a different Trigger Type. My trigger isn’t sending
any Note On messages,
even though I’m hitting it.
The Threshold level is too
high.
Try lowering the trigger’s Threshold level.
I am using a dual-zone
trigger and I can’t adjust
my secondary zone
setting.
The primary zone of the trigger
is triggering at the same time
and, therefore, being selected
for editing.
Reduce the gain and/or increase the
threshold for the primary zone while
editing the secondary zone, then return the
primary zone back to its proper setting.
Some sounds are louder
than others.
Gain not set correctly. Use each trigger’s Gain setting to balance
out the level of the sounds.
When I try to change kits
remotely with my
footswitch pedal, I get
the wrong kit or nothing
happens
Software or hardware
application not receiving
Program Change message.
Make sure the software application can
receive MIDI Program Change messages.
Some programs do not accept Program
Changes messages. If you are using a
hardware module, make sure the drum kit
you are selecting matches the program
change number that you set for that kit on
the Trigger IO.