Warranty

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Product Care and Warranty – Garden Accents
Terra Fresca™: Terra Cotta, Glazed Ceramic, , Fiberstone™,
Ceramic and Resin Fountain Collections
Construction:
Due to the artisan production methods used to produce our garden accents
no two items will be exactly the same. This often enhances the beauty and
uniqueness of each individual piece. Variations in color, texture, and form, as
well as naturally created small holes and pitting are deemed as normal and
acceptable for these products. These variations are not defects. Please note
that colors presented in the catalog are for presentation purposes only and
actual product colors will vary.
Product Care:
Planters should be stored out of the elements for the winter. Covered
porches, sheds, garages or basements are great storage areas during winter
months.
For planters that are left outdoors we strongly recommend the following
care guidelines:
• Do not block the drain hole when planting. Water must be able to drain.
• Raise planters off the ground with some type of riser (e.g. wood strips) so
drain hole is not blocked and air can pass freely underneath.
• Keeping any planter raised off the ground helps prevent the planter from
freezing to the ground.
• Wrap the entire planter in burlap, a blanket, or other absorbent material
and then cover with dark plastic. This keeps moisture away from the planter.
Please note that these suggestions increase the probability of Glazed, Terra
Cotta, and Fiberstone
TM
Planters successfully over wintering. However,
these actions do not guarantee that planters left outside will make it safely
through the winter. There are no planter warranties. Alfresco Home is not
responsible for any damage due to weather conditions.
Alfresco Home Beverage Coolers (22, 30, 43, 54 Series)
Alfresco Home’s extensive Beverage Cooler Collection proves that function
can be beautiful! The 22 series coolers are cast aluminum frames with
stainless steel buckets, the 43 and 54 series coolers are Everwoven™ All
Weather Wicker with a plastic insert, and
The 30 series coolers are fully glazed earthenware produced in traditional
kilns. The hand-made production process ensures that each piece has
variations that give it its own character. No two pieces/parts will be exactly
alike.
Glazed beverage coolers are supplied with a simple drainage plug but a wine
cork can also do the job if needed. Small Beverage Coolers have no drainage
hole. Humidity, evaporation and the natural characteristics of melting ice and
water will lead to some sweating and leaking of water in the beverage cooler.
These actions are deemed as normal. Alfresco Home strongly advises that all
glazed pottery products be removed from the elements and stored in a dry
location during the winter season.
Ceramic Cachepots (32, 34, 62, 65, 68 series)
Alfresco Home has designed ceramic and earthenware containers that are
not only decorative but also can function as a magazine holder, towel holder,
or even as a container for your kitchen utensils. The possibilities are endless.
Each piece comes with rubber protector feet for the bottom of the container.
When putting fresh flowers/water in any of these pieces, it is recommended
that a plastic liner be used to further protect the surface on which the
product is placed. The natural characteristics of the planters may cause
sweating or leaking. We recommend using a cork mat to protect the surface
of your furniture. Always test your products in a non-critical area to make
sure you have taken the proper precautions to eliminate any issues. Alfresco
Home is not responsible for any damage that may occur to furniture or other
articles due to non-adherence to these recommendations.
Glazed Pottery (30, 35, 37, 38, 60 series)
Alfresco Home’s Terra Fresca ™ glazed planters are constructed in an eco-
friendly process that fires the planters either in gas kilns (35,38) or in dragon
kilns (30, 37 & 60). The manufacturing process elevates the ovens’
temperatures to over 1000 degrees centigrade. This process “bakes” the
earth resulting in a superiorly-constructed product. The firing also infuses
variation into each piece – resulting in a finished product that displays unique,
artistic characteristics. The glazes used throughout these collections are all
“living” glazes which have a special, reactive nature that ensures that no two
pieces are exactly alike. Proper care for these planters in colder climates is
necessary for the preservation of the product.
Dolce Glazed Pottery (31, 34, 62 series)
Our Dolce Glazed Planters are produced with Terra Cotta, White Clay and
Black Clay bodies. Although their rich, substantial glazes suppress moisture
absorption, rain and snow can still get inside the planter, freeze, expand and
potentially crack a planter wall. Proper care for these planters in colder
climates is necessary for the preservation of the product. See general product
care instructions.
Terra Cotta Pottery (60 series)
Terra Cotta is a naturally porous material that has the ability to absorb and
release moisture. Proper care for these products in colder climates is
necessary for their safe preservation. Simply stated, Terra Cotta planters
must come indoors, out of the elements for over-wintering.
Fiberstone™ Planters and Statuary (61 series)
Alfresco Home Fiberstone™ is made of stone powder, clay powder,
magnesium, and fibers that make the product not only sustainable outdoors
but light weight enough to move around home and garden. The durable
Fiberstone™ blend allows for hand applied, water based patinas and various
spray-coated textures. The product will naturally weather and age when used
in an outdoor environment. Please note the Antique Rust finish contains real
iron powder in the patina and rain can reveal iron residue on the hand if
touched. We suggest that these products be stored out of the elements
during winter months.
Alfresco Home Fiberglass Reinforced Cement Planters (67 series)
Alfresco Home Fiberglass Reinforced Cement Planters provide a lightweight
and durable product. These handmade planters are UV resistant – perfect
for indoor and outdoor use with a drain hole and plug. We recommend that
these planters not be left outdoors over winter. Covered porches, sheds,
garages or basements are great storage areas during winter months.
Acqua Fresca™ Fountains (74 series)
Alfresco Home offers both Ceramic Glazed and Resin Fountains. Alfresco
Home ceramic fountains are extremely popular choices for those interested
in vibrant, glazed colors.
No two fountains will ever be exactly alike nor exactly resemble the
catalogue photo due to the artisan glazing process used in production of
these unique fountains. All fountains include submersible pumps.
The fountains (74) are cast in resin making them lightweight and easy to
move. All patinas are hand applied. While many include lighting, all include
submersible pumps. There are no warranties on the pumps. Replacement
pumps are available for purchase. All fountains must be stored indoors for
the winter and in colder climates.
Martini and Piccolo Bistros and Accessories (26 and 28)
Our Martini Bistros offer an excellent value option in iron with comfortable
seating and pop in color. Our 28 series Piccolo ceramic tile and iron Bistros
and Accessories offer excellent value and variety. All 28 series ceramic tile
tops are set in an iron tray and feature adjustable base feet using galvanized
hardware throughout. All 28 series bistro chairs are cushion inclusive. These
cushions are produced with high density foam wrapped in Dacron. The inner
covers are made of white polyester. There are no warranties on these
cushions.
Wrought iron chairs and table under-carriage can be washed with mild soap
and water, only. Rinse and dry thoroughly. Do not use any chemicals or
abrasives to clean furniture as these may affect the finish.
When not in use, it is strongly recommended that tables and frames be
covered or stored out of the elements. These actions will help protect your
furniture and prolong its original appearance.