User`s guide

FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE
STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.
Software
ALIEN APPARATUS DOES NOT WARRANT SOFTWARE PRODUCTS. Alien
Apparatus’s only obligations with respect to software distributed by Alien
Apparatus under the Alien Apparatus brand are set forth in the applicable
end-user license agreement. Non-Alien Apparatus hardware and software
products are provided “AS IS.” However, non-Alien Apparatus
manufacturers, suppliers, or publishers may provide their own warranties
directly to you.
Software Technical Support
Software technical support is defined as assistance with questions and
issues about the software that was included by Alien Apparatus with the
Alien Apparatus branded product at the time of your purchase or lease of
the product. Technical support for software is available for the first ninety
(90) days from the date of product purchase or lease. Your dated sales or
delivery receipt, showing the date of purchase or lease of the product, is
your proof of the purchase or lease date. You may be required to provide
proof of purchase or lease as a condition of receiving software technical
support. After the first ninety (90) days, technical support for software that
was included with the Alien Apparatus branded product at the time of your
purchase or lease of the product is available for a fee.
Requesting Warranty Service
To request warranty service for the product, contact the Alien Apparatus
authorized reseller from which you purchased the product.
Worldwide, warranty service may be requested by emailing
[e-mail].
In the United States and Canada, warranty service may also be requested by
calling the Alien Apparatus Toll Free Technical Phone Support Center at
1-888-533-6012.
For warranty service, send the product only to the Alien Apparatus factory.
All shipping charges must be pre-paid. If the requested repairs or service,
including parts replacement, are within the terms of this Limited Warranty,
Alien Apparatus will pay return shipping charges only to a designated point
within the United States. If the entire unit is sent, it must be shipped in its
original packing. No accessories should be shipped with the product. If any
accessories are shipped with the product, Alien Apparatus shall have no
liability whatsoever for the loss or damage to any such accessories, nor for
its safe return thereof.
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276 Declaration of Conformity! Solo Performer Show Controller User’s Guide