Alienware AW2518HF Monitor User’s Guide Model: AW2518HF Regulatory model: AW2518HFb
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Back View . . . . . . . . . . . . . . . . . .
Connecting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . 26 Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 29 Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . 29 Front-Panel Button . . . . . .
About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
Cable Cover Power Cable (Varies by Country) HDMI Cable USB 3.
Product Features The Alienware AW2518HF flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 62.23 cm (24.5 inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through DisplayPort and HDMI, with fullscreen support or lower resolutions. • AMD FreeSync monitor, with a extremely high refresh rate of 240 Hz and a rapid response time of 1 ms. • Color gamut of 72% NTSC.
Identifying Parts and Controls Front View Label 8 Description 1 Cable-management slot (on the front side of the stand) 2 Function buttons (For more information, see Operating the Monitor) 3 Power On/Off button (with LED indicator) | About Your Monitor
Back View Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm Wall mount monitor using VESAx 100 mm - behind attached compatible wall mount kit (100 mm x VESA Cover) 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from the monitor. 4 Barcode serial number label Refer to this label if you need to contact Dell for technical support. 5 Cable-management slots Use to organize cables by placing them through the slots.
Rear and Bottom View Rear and bottom view without monitor stand Label 1 2 (1, 2) 3 Description Use Power cable connector Connect the power cable (shipped with your monitor). HDMI port Connect your computer with HDMI cable (shipped with your monitor). Line-out port Connect your speakers. NOTE: This port does not support headphones. 4 DisplayPort 5 USB upstream port Connect the USB cable (shipped with your monitor) to this port and your computer to enable the USB ports on your monitor.
Monitor Specifications Flat Panel Specifications Model AW2518HF Screen type Active matrix - TFT LCD Panel technology TN Aspect Ratio 16:9 Viewable image Diagonal 622.3 mm (24.5 inches) Horizontal, Active Area 543.74 mm (21.41 inches) Vertical, Active Area 302.62 mm (11.91 inches) Area 164545.63 mm2 (255.05 inch2) Pixel pitch 0.2832 mm x 0.
Connectivity • 1 x DP 1.2 • 2 x HDMI 2.0 • 1 x USB 3.0 Upstream port (Rear) • 2 x USB 3.0 Downstream port (Rear) • 2 x USB 3.0 Downstream port (Bottom) • 1 x Headphone-out jack (Bottom) • 1 x Audio line-out jack (Rear) Height adjustable stand 0 to 130 mm Tilt -5° to 25° Swivel -20° to 20° Pivot -90° to 90° Dell Display Manager (DDM) Compatibility Yes * Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards.
Preset Display Modes HDMI Display Modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) VESA, VGA, 640 x 480 31.5 60 25.2 -/- VESA, 800 x 600 37.88 60 40 +/+ VESA, 1024 x 768 48.36 60 65 -/- HDTV, 1920 x 1080p 67.5 60 148.5 +/+ HDTV, 1920 x 1080p @ 120 Hz 137.26 120 285.5 +/- HDTV, 1920 x 1080p @ 144 Hz 166.59 144 346.5 +/- HDTV, 1920 x 1080p @ 240 Hz 291.31 240 594.
Electrical Specifications Model AW2518HF Video input signals • HDMI 2.0, 600 mV for each differential line, 100 ohm input impedance per differential pair • DisplayPort 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair Synchronization input signals Separate horizontal and vertical synchronization, polarity-free TTL level, SOG (Composite SYNC on green) AC input voltage/frequency/ current 100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.
Height (extended) 426.7 mm (16.8 inches) Height (compressed) 418.4 mm (16.5 inches) Width 465.7 mm (18.33 inches) Depth 268.6 mm (10.57 inches) Weight Weight with packaging 11.3 kg (24.91 lb) Weight with stand assembly and cables 6.90 kg (15.21 lb) Weight without stand assembly 3.38 kg (7.45 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 3.22 kg (7.09 lb) Front frame gloss Black Frame - 20 gloss unit (max.
Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation • 221.8 BTU/hour (maximum) • 60.0 BTU/hour (typical) Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning.
The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: NOTE: The message may be slightly different according to the connected input signal. NOTE: This monitor is ENERGY STAR Qualified. NOTE: Pon: Power consumption of on mode as defined in Energy Star 7.0 version. ETEC: Total energy consumption in kWh as defined in Energy Star 7.0 version.
Pin Assignments DisplayPort Connector Pin Number 18 | 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.
HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port) Full speed 12 Mbps 4.5 W (Max, each port) * Up to 2 A on USB downstream port (port with BC1.2-compliant devices or normal USB devices.
USB Downstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB Ports • 1 upstream - rear • 2 downstream - rear • 2 downstream - bottom • Power Charging Port- the port with battery icon; supports fast current charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode.
LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To attach the monitor stand: 1. Place the monitor on a soft cloth or cushion. 2. Attach the stand riser till it snaps into place.
3. Route and connect the necessary cables to the monitor, as shown in the illustration. a. Power cable b. HDMI cable c. DP cable (optional, cable not included) d. USB upstream cable e. USB downstream cables (optional, cable not included) NOTE: Route each cable neatly so that the cables will be organized after the cable cover is attached. WARNING: Do not plug-in or turn-on the power to the monitor until you are instructed to do so. 4. Slide the cable cover till it snaps into place.
Connecting the Computer WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. NOTE: See also Attaching the Stand. To connect your monitor to the computer: 1. Connect the other end of the connected DP or HDMI cable to your computer. 2. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Rear and Bottom View for details.) 3. Connect the USB 3.
Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To remove the stand: 1. Turn off the monitor. 2. Unplug the cables from the computer. 3. Place the monitor on a soft cloth or cushion. 4.
6. Press and hold the stand release button. 7. Lift the stand riser up and away from the monitor.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2. Remove the stand. 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.
Operating the Monitor Power On the Monitor Press the Power button to turn on the monitor. Using the Front-Panel Controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. 1 Shortcut key/ Preset Modes Use this button to launch the Game Enhance Mode menu.
Use this button to directly access the Brightness/Contrast menu. 4 Shortcut key/ Brightness/ Contrast Use the MENU button to launch the On-Screen Display (OSD). See Accessing the Menu System. 5 Menu Use this button to exit the OSD main menu. 6 Exit Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front-Panel Button 1 Up 2 Down Description Use the Up button to adjust (increase ranges) items in the OSD menu.
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the button to launch the OSD menu and display the main menu. 2. Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted.
Icon Menu and Submenus Description Game Use this menu to personalize your visual gameplay experience. Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • FPS: Loads color settings ideal for First-Person Shooter games. • RTS: Loads color settings ideal for Real-Time Strategy games. • RPG: Loads color settings ideal for Role-Playing games.
Preset Modes • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes. Using monitor for extended periods of time may also cause pain in parts of body such as neck, arm, back and shoulder.
Game Enhance The feature offers three available functions to enhance your Mode gameplay experience. • Off Select to disable the functions under Game Enhance Mode. • Timer Allows you to disable or enable the timer at the upper left corner of the display. The timer shows the time elapsed since the game starts. Select an option from the time-interval list to measure your target game rate. • Frame Rate Selecting On allows you to display the current frames per second when playing games.
Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. Hue This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use or to adjust the hue level from 0 to 100. Use to increase the green shade of the video image. Use to increase the purple shade of the video image.
Brightness/ Contrast Brightness Use this menu to activate Brightness/Contrast adjustment. Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary. Press the button to increase the contrast and press the button to decrease the contrast (min. 0 / max. 100).
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. DP Select the DP input when you are using the DP connector. HDMI 1 HDMI 2 Select the HDMI 1 or HDMI 2 input when you are using the HDMI connectors. Auto Select Turning on the function allows you to scan for available input sources. Reset Input Source Reset your monitor input settings to the factory settings.
Display Use Display to adjust images. Aspect Ratio Adjusts the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1. Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DP or HDMI cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Sharpness This feature can make the image look sharper or softer. Use or Dynamic Contrast to adjust the sharpness level from 0 to 100.
Audio Volume Allows you to set the volume level of headphone output. Use Reset Audio or to adjust the volume level from 0 to 100. Select this option to restore default audio settings.
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Transparency Select this option to change the menu transparency by pressing the Timer and buttons (min. 0 / max. 100).
Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Game Shortcut Key 2 Enhance Mode, Dark Stabilizer, Brightness/Contrast, Input Source, Aspect Ratio, or Volume and set it as a shortcut key. Shortcut Key 3 Shortcut Key 4 Power Button Allows you to set the power LED indicator On or Off to save energy. LED USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged.
Others Display Info DDC/CI Displays the monitor's current settings. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On. Reset Others Reset all settings under the Others menu to the factory preset values. Factory Reset Reset all settings to the factory preset values.
OSD Warning Message When the Dynamic Contrast feature is enabled (in these preset modes: FPS, RTS, RPG, Game 1, Game 2, or Game 3), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: NOTE: The message may be slightly different according to the connected input signal. This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. If you press any button other than the power button, the following message will appear depending on the selected input: NOTE: The message may be slightly different according to the connected input signal.
Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080. 4. Click OK. In Windows® 10: 1. Right-click on the desktop and click Display settings. 2. Click Advanced display settings. 3.
Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set-up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
Vertical Extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
Rotate clockwise Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.). Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What You Experience Possible Solutions No Video/ Power LED off No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully.
Brightness Problems Picture too dim or too bright • Reset the monitor to factory settings. • Adjust brightness & contrast controls via OSD. Geometric Distortion Screen not centered correctly • Reset the monitor to factory settings. Horizontal/ Vertical Lines Screen has one or more lines • Reset the monitor to factory settings. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector.
Wrong Color Picture color not • Change the settings of the Preset Modes in the Game menu OSD depending on the application. good • Adjust R/G/B value under Custom Color in Game menu OSD. • Run the built-in diagnostics. Image retention from a static image left on the monitor for a long period of time Faint shadow • Use the Power Management feature to turn off from the static the monitor at all times when not in use (for more image displayed information, see Power Management Modes).
Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals • Check that your monitor is turned On. are not working • Reconnect the upstream cable to your computer. not working • Reconnect the USB peripherals (downstream connector). • Switch Off and then turn On the monitor again. • Reboot the computer.
Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.