User manual

Publication 1756-RM093F-EN-P - January 2010 114

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products. At

http://www.rockwellautomation.com/support/

, you can find technical manuals, a knowledge base of FAQs, technical and

application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the

best use of these tools.

For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer TechConnect

support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit

http://www.rockwellautomation.com/support/

Installation Assistance

If you experience an anomoly within the first 24 hours of installation, review the information that's contained in this manual.

You can contact Customer Support for initial help in getting your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing

facility. However, if your product is not functioning and needs to be returned, follow these procedures.

Documentation Feedback

Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this

document, complete this form, publication RA-DU002

, available at http://www.rockwellautomation.com/literature/.

United States or Canada 1.440.646.3434

Outside United States or

Canada

Use the Worldwide Locator

at http://www.rockwellautomation.com/support/americas/phone_en.html,

or contact your local Rockwell Automation representative.

United States Contact your distributor. You must provide a Customer Support case number (call the phone number

above to obtain one) to your distributor to complete the return process.

Outside United States Please contact your local Rockwell Automation representative for the return procedure.