User manual

130 Publication ENET-UM001I-EN-P - January 2010
Chapter 8 Send Email
0xFF 0x0104 Unable to connect to SMTP mail server set in Attribute 5. If the mail server address is a host name, make sure that the
device supports DNS, and that a Name Server is configured. If the hostname is not fully qualified, for example,
“mailhost” and not “mailhost.xx.yy.com” then the domain must be configured as “xx.yy.com”. Try “ping <mail server
address>” to insure the mail server is reachable from your network. Also try “telnet <mail server address> 25” which
attempts to initiate a SMTP session with the mail server via telnet over port 25. (If you connect then enter “QUIT”).
0x0105 Communication error with SMTP mail server. An error occurred after the initial connection with the SMTP mail server.
See the ASCII text following the error code for
more details as to the type of error.
0x0106 SMTP mail server host name DNS query did not complete. A previous send service request with a host name as the
SMTP
mail server address did not yet complete. Note that a timeout for a DNS lookup with an invalid host name can
take up to 3 minutes. Long timeouts can also occur if a domain name or name server is not configured correctly.
Email Status Code Descriptions
Error
Code
(Hex)
Extended-
error
Code
(Hex)
Description