Allen + Roth Warranty

residential environment. The damage to the product must be evident, measuring per product unit
(plank) at least 1.40 square centimeter or 0.5 square inch, and must not be the result of abusive,
abnormal conditions or accidents, such as but not limited to, damage of a mechanical nature, severe
impact, scratches (caused by dragging objects or furniture) or cutting. The feet of furniture must
always be covered with appropriate protective material. Chairs, sofas or furniture with castors must be
fitted with soft rubber wheels or an adequate protective mat or protective castor cups must be put
under this furniture.
7. A suitable mat or sufficiently large transition area at the entrance door(s) must be used to prevent
sand and/or dust from damaging the flooring. Scratching during and after installation is not covered.
Gloss reduction is not surface wear.
8. This warranty does not apply to damage from exposure to extreme heat, dryness, water saturation or
stains as a result of chemical or industrial products (other than recommended cleaning products). The
floor may not be installed in damp and/or humid areas, in extremely dry areas or areas where there
are extremely high temperatures (such as saunas or swimming pool areas).
9. This warranty excludes damage caused by moisture, including but not limited to natural disasters (i.e.
floods), appliance/plumbing failures, improper maintenance products, urine or standing water (water
that remains on the floor longer than 30 minutes). Bevelled edge products must not be installed in
bathrooms.
10. This warranty excludes damage caused by water or moisture trapped beneath the floor due to
improper sub-flooring or underlayment including but not limited to damage from hydrostatic pressure
(water or moisture under the floor that is transmitted to the surface through exerted pressure) or
other conditions that result in water or moisture being below the floor.
11. This warranty excludes damage caused by moisture left on the floor (or on or around the skirting
boards, wall base or profiles), cleaning that is too wet and/or the use of inappropriate cleaning
products. Prolonged water exposure could damage your laminate flooring.
12. Flooring planks must be checked carefully for material defects before and during installation and
under sufficient lighting. Products with visible defects must not be installed under any circumstances.
The retailer must be informed in writing of such defects within 15 days. After this time has elapsed,
no further complaints will be accepted. Color and gloss differences resulting from material added to
an existing installation at a later date and non-warranty repairs are excluded from coverage.
13. Under no circumstances will Unilin Flooring be responsible for any loss of time, inconvenience,
expenses, costs or other consequential damages caused by or resulting directly or indirectly from a
problem about which a claim was made.
14. Pro Ration of Warranty Period. The Limited 30-year Residential warranty is pro rata. A pro rata
warranty is one that provides for a refund or credit that decreases according to a set formula as the
warranty period progresses. The allen+roth original warranty value is reduced by the amount of time
that you own it. When a claim is made, the value of the warranty becomes a percentage of ownership
per year based upon the total years of warranty coverage for the specific product. Any services
provided as part of this warranty do not extend the original warranty period. If the product for which a
valid claim is made is no longer available, the customer will be able to choose an allen+roth laminate
flooring product of equal value from the current product range. Warranty coverage is limited to a
one-time floor replacement.