Warranty Guide
6700 Woodlands Parkway | Suite 230-132 | The Woodlands, TX 77382 | 877-648-3706 | www.sagesurfaces.com
Residential allen + roth
®
Quartz Surface
Lifetime Limited Warranty
Residential allen + roth Quartz Surface Lifetime Limited Warranty
Sage Surfaces, LLC (hereunder “Sage”) warrants to the original end user – purchaser/owner in the U.S. and
Canada that its product of allen + roth countertop and sink products shall be free from manufacturing defects
under normal use and service. This warranty applies to the repair or replacement of failed product that has been
permanently installed in original owner(s) residence when installed by a Sage authorized fabricator/installer.
This includes reasonable labor charges needed to repair or replace the product. Sage obligation as to repair or
replacement shall further be limited to repair or replacement with colors, styles and nishes of products that are
available at the time of repair or replacement. The option to repair or replace product failures due to manufacturing
defects is at the sole discretion of Sage.
The Lifetime Limited Warranty is non-transferrable and applies to allen + roth countertop and sink products only
for interior, residential application(s) in North America. The warranty does not cover seam performance or
appearance. Silicone seams do not constitute part of the allen + roth installation and accordingly are not covered
by this warranty. This warranty is void unless the product has been paid for in full.
Under this Lifetime Limited Warranty, Sage authorized agents must be permitted sufcient time and opportunity to
inspect the product(s), evaluate and respond to any claim(s). All decisions regarding the existence of manufacturing
defects or affecting this warranty shall be made by Sage and shall be nal and binding upon all parties.
Exclusions for Residential allen + roth Quartz Surface Lifetime Limited Warranty:
• Damage resulting from improper transportation, fabrication, installation, care and maintenance, storage or
handling of the product purchased.
• Use for any exterior application or for any ooring application.
• Damage caused by improper use or abuse includes, but not limited to, damage from accidents, abuse of
impact causing chips, cracks and fractures, chemical damage, corrosion damage, acts of nature, job-site
conditions or structural movement.
• Exposure to excessive heat that creates white marks, white rings or cracks appear on the product.
• Installed allen + roth countertop products that are removed from the original place of installation.
• Seam performance, seam appearance, adhesives, caulk and/or other accessory items.
• Damage caused by improperly installed, used or maintained appliances.
• Conditions caused by normal wear and tear such as stains, scratches, water spots, and burns. Products are not
scratch, heat or stain proof. Cutting boards should be used for cutting, rubber footed trivets used when moving
a hot object directly from a heat source onto the product, and compliance with the
allen + roth care and maintenance are highly recommended.
• allen + roth quartz is made from pure, natural quartz. Variation in quartz, color, shape, shade, pattern and size
are unique traits of allen + roth quartz surface countertops. Color variance is an inherent trait expected of allen
+ roth quartz. In addition, small blotches or random distribution of particulates are an inherent part of overall
design and composition and are not considered to be defects or product non-conformity. The Lifetime Limited
Warranty does not cover color variance, and the allen + roth quartz surface countertop will not be replaced
for these unique, inherent traits.
• Supplemental repair including, but not limited to, electrical, tile or wall surfaces, backsplashes, cabinetry,
freight, and plumbing modications necessary to repair allen + roth products.
• Product usage for commercial application(s) including, but not limited to, installation in store, ofce or other
place of business.
• Products in which the factory applied surface nish has been altered in any way.
• Defects that were visible at the time of fabrication/installation and were not avoided during fabrication/
installation.