User's Manual

32
TROUBLESHOOTING
◼ EAR TAG NOT DETECTED:
⚫ Verify that RS430NFC is able to read test ear tag provided on key chain.
⚫ Confirm that scanning is being performed away from metal objects and computer
equipment, including metal collars and metal tags and away from stainless steel table.
⚫ Scan animal following patterns on page 8, with slow. If the animal moves too quickly,
the ear tag may not be located in the reading zone long enough for the ID code
information to be obtained.
⚫ Replace batteries if power is weak, as it might not be sufficient to activate the field and
reading distances can be reduced.
◼ EAR TAG IS FOUND BUT NOT STORED IN MEMORY.
⚫ Verify scanner reads test ear tag
⚫ Verify Memory is enabled.
◼ CANNOT DOWNLOAD MEMORY: Make sure memory is enabled in reader settings.
◼ READER DOES NOT START: Verify batteries have been installed correctly and have
full charge.
◼ LOW BATTERIES: If reader displays “Low battery” with rechargeable cells: Recharge
the batteries
◼ DEPLETED BATTERIES: If reader displays “Battery depleted” with rechargeable cells:
Recharge the batteries
◼ BLUETOOTH NOT VISIBLE: Check Bluetooth icon appears on the reader. If not,
enable Bluetooth using Erreur ! Nom de propriété de document inconnu..
◼ BLUETOOTH VISIBLE BUT NOT CONNECTABLE: Make sure your reader is
configured to be visible and connectable in Erreur ! Nom de propriété de document
inconnu. (Refer to Erreur ! Nom de propriété de document inconnu. User Guide on the
CD for more information)
◼ INCORRECT DATE / TIME: Connect the reader to Erreur ! Nom de propriété de
document inconnu., this will synchronize the date and time with the computer.
◼ NO BATTERIES: if there are no cells inside the reader, it will beep when USB charger is
plugged.