for your frontload washer Inside . . . Safety Information . . . 3 Operation . . . . . . . . . . . 6 Clothing Care . . . . . . . 18 Maintenance . . . . . . . 27 Troubleshooting . . . .30 Para bajar una copia de estas instrucciones en español, visite www.comlaundry.com. Part No. 802753R2 www.comlaundry.
WA R N I N G For your safety and to reduce the risk of fire or an explosion, do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Safety Information Explanation of Safety Messages NOTE: The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related. Throughout this manual and on machine decals, you will find precautionary statements (“DANGER,” “WARNING,” and “CAUTION”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.
5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. THE GAS IS FLAMMABLE. DO NOT SMOKE OR USE AN OPEN FLAME DURING THIS TIME. 15.
25. Always read and follow manufacturer’s instructions on packages of laundry and cleaning aids. Heed all warnings or precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet). 26. Always follow the fabric care instructions supplied by the garment manufacturer. 27. Never operate the washer with any guards and/or panels removed. 28. DO NOT operate the washer with missing or broken parts. 29.
Operation Before Washing Prepare Wash Load Empty Pockets and Cuffs Make sure all pockets are empty and turn them inside out. One bobby pin, metal or plastic toy, nail or sharp object in a load can catch laundry, cause tears and plug the pump. Facial tissue left in a pocket will produce extreme “lint”. A crayon or lipstick in a wash load may cause stains that cannot be removed. Roll down cuffs and shake out grass, sand and gravel. TLW1990N TLW1990N Mend Rips and Tears 2.
Water Level WA R N I N G • The washer will automatically adjust the water level to the type and size of the load during any fill. Do not wash or dry items soiled with vegetable or cooking oils. Some oils may remain after washing and may cause the fabric to catch on fire by itself. Wash Temperature W527 Boosted Hot Water (on select models only) The Boosted Hot Wash will boost the water temperature in the tub to 140°F (60°C) and is useful for improved cleaning of some loads.
NOTE: In wash temperatures colder than 60oF (16oC), detergents do not dissolve well. This may cause ineffective cleaning, or lint and residue to form. NOTE: Always follow manufacturer’s care labels. Cold Water The Cold Wash is ideal for delicate items. Although its cleaning abilities are not as great with hot or warm water, it is useful for colors that bleed easily and for sensitive fabrics. The Cold Rinse is optional in every cycle and is the most beneficial for fabrics.
Operating Your Washer Delicate Cycle Wash delicate items usually washed by hand on this cycle. The cycle includes a wash tumble of 12 minutes. The cycle has two rinses with an optional third rinse. The final spin extracts moisture at a low spin for four minutes. The total cycle time is approximately 30 minutes without the extra rinse. a. WA R N I N G To reduce the risk of fire, electric shock, serious injury or death to persons, read the Safety Information section before operating your washer.
To Wash Clothes IMPORTANT: Before using your new washer, make sure the washer cord is plugged into an appropriate electrical outlet that has the proper grounding (earthing) and polarity. Refer to the washer nameplate and Installation Instructions for proper voltage and Hertz the washer is designed to operate on. Refer to Contact Information section for nameplate location. Make sure the washer hoses are connected to the hot and cold water faucets, and that the faucets are turned on.
When washing bulky items such as blankets and comforters, use the HANDWASH/DELICATE cycle. The cycle includes 12 minutes of gentle agitation to clean items delicately and thoroughly. The extra rinse cycle may be selected to ensure complete removal of soap residue. A final spin extracts the moisture at a low speed to maintain the load’s balance and minimize wear to the articles. Refer to the Water Temperature section for the temperature that works best for your garments.
If items need to be added or removed after a cycle has started, turn the cycle selector knob to the OFF position. Wait until the DOOR light goes off (approximately 45 seconds after cycle has been stopped), open door, add or remove items, and start the cycle again. To change the cycle after the first wash is complete: NOTE: This should only be done if the speed of the final extract is incorrect for the fabric being washed.
DOOR Light When the washer is started, the DOOR light will come on after a short delay. The light will turn off approximately 45 seconds after the cycle is complete. WASH Light This light comes on during the wash part of each cycle. RINSE Light This light comes on for the rinse portion of each cycle. FINAL SPIN Light This light comes on while the wash load is in the final spin of the cycle. HEATING Light (Red Light – on select models only) This light comes on during the Boosted Hot setting only.
Available Washing Cycles The cycles of your washer include several different settings. Refer to the table below for what can be expected during the cycles that you select.
Delicate Cycle Activity Water Temperatures Wash Fill & Tumble Boosted Hot (select models), Hot, Warm or Cold Spin Pulse Spin Rinse Fill & Tumble Spin Pulse Spin Extra Rinse (Optional) Fill & Tumble Spin Pulse Spin Final Rinse Fill & Tumble Spin Pulse Spin Final Spin Low Spin (500 rpm) Fluff Tumble Cold Cold Warm or Cold Rinse & Spin Cycle Activity Water Temperatures Rinse Fill & Tumble Warm or Cold Spin Pulse Spin Spin Medium Spin (650 rpm) Final Spin High Spin (1000 rpm)
Using Your Dispenser Drawer When adding detergent, use only the recommended amount. Adding too much detergent or using regular sudsing detergent could result in an oversudsing condition, which would require additional rinsing with cold water. Use care when adding detergent so as not to spill into the other compartments. Detergent mixed with fabric softener can make the softener gummy. 3 2 1 NOTE: The normal level of suds should be below center of the door.
Fabric Softener Compartment The fabric softener compartment is located in the left rear corner of the dispenser drawer. Refer to compartment 3 of illustration. Use no more than the maximum level indicated for the fabric softener compartment. Adding more than the maximum amount could result in early dispensing of the product and possible staining of fabrics. Add fabric softener to compartment before beginning wash load. The fabric softener will be dispensed during the last rinse cycle.
Clothing Care Clothing Care Labels DRY The symbols below appear on many clothing care labels. Following the instructions on each label will help ensure the best laundry results.
Washing Special Items NOTE: Always Follow Manufacturer’s Care Label Instructions. Bedding • • • • Warm wash and warm rinse. Use DELICATE cycle. Pretreat heavily soiled areas before washing. When washing an electric blanket, protect the plug by stitching the edge of the blanket over the plug. Only dry in dryer if manufacturer says it can be done. Diapers • Rinse out diapers immediately in cold water and soak in a diaper pail with a small amount of detergent or enzyme presoak. Soak before washing.
Sweaters of Manufactured Fibers • • • • Follow directions for comparable knits. Button sweaters and turn inside out. Stretch to shape after washing. Avoid pulling when wet. Wool Items • Unless labeled “machine washable,” wash by hand. Permanent Press • Wash often. Permanent press clothes tend to look clean even when they should be washed. Do not wash with lint-shedding loads. Pretreat grease stains and oily areas.
Clothing Concerns To keep clothes looking white or bright, use good washing practices at all times to prevent a gradual build-up of soil or water hardness minerals on them. If you notice that your clothes are not as bright as they should be, take corrective measures immediately. Problem Gray or Dingy Clothes Yellowed Clothes Cause Solution Insufficient Detergent Add recommended amount of low-sudsing detergent to dispenser drawer before loading clothes. Mild detergents are not suitable for average soil.
Laundry Products Laundry Aids Soak/Pretreat Products Use • • Detergents/Soaps • • Bleaches • • • • • Comments Use a pretreating agent and soak overnight to remove stains and soils. Always follow manufacturer’s instructions with any pretreat product (Spray ‘N Wash, Shout*, etc.). • Use low-sudsing, high efficiency (HE) detergent (recommended for frontload washers) in your washer. When using non-HE detergent, use 1/2 of the detergent manufacturer’s recommended amount to prevent oversudsing.
Stain Removal • When removing a stain, treat the stain from the back of the fabric unless otherwise noted. This will force the stain off the surface instead of driving it through the fabric. • Many soils will not become stains if treated promptly. Older stains may be difficult or impossible to remove. Hot water will set some stains, particularly protein based stains. Use cold or warm water on these before washing in hot water.
Stain Treatment Chewing Gum Rub with ice and scrape off excess gum. Place face down on paper towels and sponge with a pretreat product. Chocolate or Cocoa Rinse with cold water. Rub detergent into stain and soak in cold water. If greasy stain remains, sponge face down on paper towels with a pretreat product. If traces of the stain remain, wash in hot water and chlorine bleach (if safe for fabric). Coffee, Tea Soak in cold water. Rub detergent into stain, rinse.
Stain Treatment Jam, Jelly Scrape off excess. Rinse with cold water. Rub dampened stain with detergent. Apply a pretreat product and launder with an enzyme soaking product. If stain remains, sponge with a mild bleach, such as water and white vinegar mix (equal parts) and wash again. Ketchup, Tomato-Based Products Scrape off excess. Soak in cold water 30 minutes. Rub detergent into the stain and, if safe for fabric, wash in hot water and chlorine bleach.
Stain Treatment Tobacco Dampen stain and rub with bar soap. Rinse. If necessary, soak in an all-fabric bleach solution. If stain remains, wash with chlorine bleach (if safe for fabric). Toothpaste Scrape off excess. Blot stain with enzyme soaking product and cold water. Rinse. Wash as usual. Urine Rinse with cold water. Soak with an enzyme soaking product. Wash in hot water with chlorine bleach (if safe for fabric).
Maintenance Lubrication Cleaning Glass Sealing Area • All moving parts are sealed in a permanent supply of lubricant or are equipped with oilless bearings. Additional lubrication will not be necessary.
Filter Screens Shock Sleeves Check the filter screens in the fill hoses for debris or damage annually. Clean or replace them if necessary. If the washer is filling with water slower than normal, check the filter screens. Clean or replace them if necessary. Motor Mount Order filter screen Part No. F270300 from the nearest authorized parts distributor.
Preventative Maintenance Follow these guidelines to ensure the washer operates properly. Call for service if you observe any of the following: water of any amount on the floor, an increase in operating noise or water remaining in the wash basket after a cycle. Frequency Monthly Maintenance Procedure 1. Check all hoses and the drain for leaks. 2. Check the door lock for proper operation. 3. Clean the dispenser drawer. Refer to Using Your Dispenser Drawer. 4. Check to make sure the washer is level.
Troubleshooting Try these troubleshooting tips before making a service call. You may save time and money! Washer Symptom Possible Cause / Solution Won’t Fill • • • • • • • • Make sure power cord is plugged all the way into the electrical outlet. Make sure hot and cold water faucets are turned on. Make sure that the fill hoses are not kinked or twisted. Press and hold the start button for two seconds to start washer. Make sure that the controls are properly set.
Washer Symptom Too Many Soap Suds Possible Cause / Solution • • • Vibrates/Moves Slightly • • • • Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency (HE) detergent. Make sure you are using the amount of detergent recommended on the detergent’s label. If using non-HE detergent, use only 1/2 of the detergent manufacturer's recommended amount. Laundry load may be overloaded. Make sure you are using proper load sizes. Make sure washer is level.
Contact Information If service is required, contact the nearest Factory Authorized Service Center. To find the nearest service center, visit us online at www.comlaundry.com. When contacting us about your washer, PLEASE GIVE THE MODEL AND SERIAL NUMBERS. The model and serial numbers are located on the nameplate. The nameplate will be in the location shown. Please include a copy of your bill of sale and any service receipts you have.