Installation Instructions NetMaster Network NK100, NK101 and NK120 www.comlaundry.com Part No.
Table of Contents Getting Started........................................................................................ 3 Use with NK100, NK101, NK120 ..................................................... 3 NetMaster Coin Network Adaptable Store Sample Order ................. 4 Accessory List ............................................................................. 4 Optional Recommended Accessory List ..................................... 4 NetMaster Coin Networked Store Sample Order................
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Getting Started Use with NK100, NK101, NK120 Part Description Part Number Suggested Source Comments NetMaster Base Software Suite 200768 Alliance Laundry Smartcard Software Suite 200771 Alliance Laundry Card store only Management Reader CM1087 Alliance Laundry Card store only Multipurpose Card 200671 Alliance Laundry Card store only Transaction Access Card 200817 Alliance Laundry Card store only Network Kit for PC NK100 Alliance Laundry Includes board and data connector Network Ki
Getting Started NetMaster Coin Network Adaptable Store Sample Order Qty Model No. 1 EDC100 1 CAC202 1 200768 Qty Model No. 1 CAC104 Accessory List Description Comments Micro-Wand Kit EDC108 – Micro-Wand with infra-red adapter cup. CM1086 – 9-volt rechargeable battery. CAC203 – Charger/Interface cup enables communication with computer and recharges battery. CAC302 – Transformer/power cord supplies power for recharging battery).
Getting Started NetMaster CardMate Networked Adaptable Store Sample Order Qty Model No. 2000 200672P 1 1 S/SITECRDP 200771 7 1 200671 CM1087 1 1 200817 200768 Qty Model No. 1 S/CSC/AVR2 1 CSC/CDK Qty Model No. 1 CVC/BASE/R1 1 1 CM1077 CVC/CDK Accessory List Description Comments User cards Run laundry equipment, between 2000 and 3000 cards are recommended. Master Card Sets site code for CSC and CVC. Smart Card Software Program multi-purpose cards. Also read and change value to Suite user cards.
Getting Started NetMaster CardMate Networked Store Sample Order Qty Model No. 2000 200672P 1 1 S/SITECRDP 200768 1 200770 1 200771 1 CM1087 1 *1 200817 NK100 *1 NK101 Qty Model No. 1 S/CSC/AVR2 1 CSC/CDK Qty Model No. 1 CVC/BASE/R1 1 1 CM1077 CVC/CDK Accessory List Comments Run laundry equipment, between 2000 and 3000 cards are recommended. Master Card Sets site code for CSC and CVC. NetMaster Base Software Program used to generate reports.
Getting Started Accessories Obtained from Local Electronic Supply Store Qty Description Comments Twisted Pair Wire, 18 AWG tinned copper Connects networked machines and PC. 1 Computer When Alliance Laundry Systems promotion ends. 1 120 Ohm termination Resistor Used on the last machine in the network. 1 Wire Cutters/Stripper and a Small Screwdriver *The type of network card ordered would depend on the type of computer the store owner is using. These cards need to be installed by a professional.
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Installation A. Interface PC and Machines B. Interfacing a Laptop to Machines 1. The Data Connector should be attached to the network board on the back of the PC. The PC must be Pentium 166 or better, have 32 mb RAM minimum, a CD drive, a mouse and Windows 98 or higher. NBS-20 CARD RS-485 CABLE DATA CONNECTOR BLACK NETWORK CABLE TERMINAL STRIP COM112N COM112N BLACK AND RED TWISTED PAIR WIRE RED NETWORK BOARD Figure 1 2.
Installation 5. Run the wires of the network cable into the different circuits of the terminal strip and hold them in place while tightening the screws on top of the strip. Refer to Figure 3. 6. Carefully strip 1/4" of the insulation from the black and red twisted pair wire. If too little insulation is stipped, and insulation is inside the connector, the network will not communicate. If too much is stripped, the wires will short. Refer to Figure 5. 7.
Installation 3. Carefully strip 1/4" of the insulation from the black and red twisted pair wire. If too little insulation is stripped, and insulation is inside the connector, the network will not communicate. If too much is stripped, the wires will short. Refer to Figure 5. 1 2 3 4 5 6 BLACK RED C758i CORRECT C867i Figure 5 4. Remove the connector (part number 210099) from the literature packet or kit. 5. Insert the wire into the connector.
Installation UPPER/SINGLE UPPER/SINGLE UPPER/SINGLE LOWER H3 123456 123456 123456 LOWER H3 6 5 4 3 2 1 6 5 4 3 2 1 6 5 4 3 2 1 LOWER H3 SINGLE UNIT UPPER/SINGLE UPPER/SINGLE LOWER H3 123456 123456 6 5 4 3 2 1 LOWER H3 123456 LOWER H3 123456 123456 123456 UPPER/SINGLE CONTROL1 6 5 4 3 2 1 6 5 4 3 2 1 NOTE: For stacked units, wire must be run from the top connector to the bottom connector before moving on to the next machine.
Installation To Connect Repeater to PC WALL ADAPTER (120 VOLT) REPEATER GREEN BLACK 12 VOLT DC RED RED TERMINAL STRIP DATA CONNECTOR NBS-42 CARD BLACK GREEN COM210N COM210N NETWORK CABLE (210150) Figure 8 505942 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 13
Installation E. Connecting the Repeater to a Laptop 1. Power off all machines before test. 2. Check for continuity of 2 wires running from the central PC. a. Disconnect the wires from the PC b. Check for 120 Ω ± 20%. A much higher reading indicates an open circuit. This is caused by a break in the network. A much lower reading indicates a short in the network, which means the network is only communicating to a certain point in the network.
Troubleshooting Error Codes Display Machine “EI:xx” All :00 :01 :02 :03 :04 :05 :06 :07 :08 :09 :0A :0F “EC:xx” All :00 :02 :03 :05 :06 :09 :0A :19 :20 :21 :22 :23 :24 :25 :26 :27 :28 :29 :2A :2b :2C :2d :2E :2F 505942 Error Description IR Communication Errors: - General communication error Error Cause Error Condition Exit - Communication problem Error ends after several seconds - Bad transmission - Device timeout - Invalid command code - Expecting upload request - Invalid or out-of-range data - Inva
Troubleshooting Error Codes (continued) Display Machine :30 Error Description - Timeout waiting for Biberon insertion - Hotlisted card inserted into the reader - Loyalty purse read error - Loyalty purse write error - Network communication error Error Cause - Bad firmware in reader Error Condition Exit - Card hotlisted After control destroys card, the error is cleared - Coin error - Invalid coin pulse(s) “Alrm” All - Breakin alarm error “OFF” - Breakin alarm shutdown error - Service door or coin
Troubleshooting Network Interface Boards Wire Break - Any time there is a wire break on the network, all machines on the opposite side of the break from the Central PC will become unable to communicate with the Central PC. Also, communication may become less reliable for those nodes which are still on the network, since the terminating resistor on the end of the network has been separated from the network.
Troubleshooting Card Reader Display EC:00 - x EC:02 EC:03 Error Description See EC:19 Communication Time-Out Invalid Command Code Corrective Action See sheet on EC:19. If transaction did not go through, try again. If received with a cash value card, try again. Otherwise, card contains an invalid command. EC:05 Invalid or Out-of-Range data Make sure data on programming card is for the current machine. EC:06 Invalid Data Code Make sure data on programming card is for the current machine.
Troubleshooting Card Insertions not recognized by the card reader All card insertions should be reflected on the FEC display in some manner. For example, if a valid cash card is inserted into the reader, the FEC display should show the balance on the card. A simple test is to insert any non-smart card (credit card, etc.) into the reader. The display should display an EC:20. This indicates that the reader recognizes a card has been inserted, but it cannot read it.
Troubleshooting If the EC:19 does not clear or the FEC display still does not reflect a card insertion, try substituting the harness from the FEC to the reader with a known good harness. Wait about 20 seconds. Check the FEC display to see if the EC:19 goes away, and that FEC does reflect the card insertions. If both conditions are satisfied, the old harness was bad, and the new one should be used to replace it. Try several cards in the new reader to ensure correct operation.
Troubleshooting FRONT END CONTROL (FEC) NETWORK CONTROL BOARD (NWB) DIAGNOSTIC LED Power requirements for operation: 24 VAC ± 4 VAC Between pins 1 & 2 at header H1. Power requirements for operation: 24 VAC ± 4 VAC Between pins 6 & 7 at header H1. 5 VAC ± .5 VAC Between pins 1 & 2 at header H1 Function: Supplies power to the NWB and Card Reader. 24 - 38 VDC Between pins 3 & 12 at header H6. 5 VDC Between pins 2 & 12 at header H6.
Troubleshooting Network Board Service Commonly Used Abbreviations: FEC - Front-End Control – the Dryer/Tumbler Control, Top-Load Washer Control, Front-Load Washer Control, and Washer/Extractor Control are all referred to simply as the Front-End Control throughout this document NWB – Network Board NIB – Network Interface Board LED – Light Emitting Diode Network Board LED When the operation of the Network Board is suspect, the state of the LED may be examined to determine whether the Network Board is operati
Troubleshooting Network Board Blocks Card Reader Communications to FEC - Some failure modes may prevent the card reader (if connected) to communicate with the FEC. If this is the case, the NWB itself may or may not be able to communicate with the FEC. To eliminate the possibility of a bad reader, it is helpful to temporarily eliminate the NWB from the circuit. Unplug the harness from the NWB to the card reader, and also unplug the harness from the NWB to the FEC.
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