Installation manual

Troubleshooting guide.
This section may help when you may find some problems with the product.
Please check our website: www.allieddata.com for updates on manuals, drivers and firmware.
General
1. Power-LED is not burning:
- Check if your power adapter is connected to your ADSL modem and the power network
2. ADSL-LED is not burning:
Your ADSL modem doesn’t see the Central Office Equipment.
- Check if the cable to the telephone network is connected to your ADSL modem and
the telephone wall outlet.
- Check if your ADSL provider has configured ADSL on your telephone line
- Check the wiring-scheme your provider is using.
The Copperjet uses the inner-wires (pin 3&4) for the connection.
Some providers do use the outer-wires (pin 2&5) for the connection.
- Check if you configured the right connection protocol in your ADSL modem
(G.lite, G.dmt, Multi mode or T1.413 issue 2)
3. ADSL-LED is flashing:
Your ADSL modem has located a Central Office Equipment and is trying to get
synchronized. (This should not take more than 7-9 seconds)
- Check if you configured the right connection protocol in your ADSL modem
(G.lite, G.dmt or T1.413 issue 2)
4. To set your ADSL modem to factory settings
- Press the softkey for 15 seconds untill all LED’s will stop flashing and the modem will
reboot with the default settings.
Ethernet configuration
5. Ethernet-LED is not burning:
Your ADSL modem hasn’t detected an active Ethernet link to a hub/switch or computer
- Check if you use straight Ethernet cable to connect to a hub or Ethernet switch
- Check if you use an Ethernet cross-cable to connect directly to an Ethernet port
on your PC
- Check if you use a 10BaseT connection to connect your ADSL modem to the
Ethernet network
- Check if the USB LED is off. If the USB LED is burning, you have connected your ADSL
modem to a PC. This disables the Ethernet port of the ADSL modem.
Allied Data Technologies44
CopperJet 81x
CJT 81x 02-10-2001 11:45 Pagina 44