AT-2911 Series Adapters Gigabit Ethernet Network Interface Cards AT-2911SX/SC AT-2911SX/LC AT-2911LX/SC AT-2911LX/LC AT-2911SFP AT-2911STX/SC AT-2911STX/LC AT-2911LTX/SC AT-2911LTX/LC AT-2911LX/2LC AT-2911SX/2LC AT-2911SFP/2 AT-2911T/2 Installation and User’s Guide 613-001705 Rev.
Copyright © 2012 Allied Telesis, Inc. All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc. Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered trademark of Netscape Communications Corporation. All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners. Allied Telesis, Inc.
Electrical Safety and Emissions Standards This product meets the following standards: . U.S. Federal Communications Commission Declaration of Conformity Manufacturer Name: Allied Telesis, Inc.
Electrical Safety EN60950 (TUV), UL 60950-1 (CULUS) Laser Safety EN60825
Translated Safety Statements Important: The indicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” posted on the Allied Telesis website at: www.alliedtelesis.com/support/.
Contents Safety Symbols Used in this Document................................................................................................................................14 Contacting Allied Telesis ......................................................................................................................................................15 Chapter 1: Overview ........................................................................................................................................
Contents Network Address...................................................................................................................................................................61 NS Offload ............................................................................................................................................................................63 Priority & VLAN ........................................................................................................................
Figures Figure 1: AT-2911SX/SC Adapter ........................................................................................................................................18 Figure 2: AT-2911LTX/LC Adapter .......................................................................................................................................19 Figure 3: SC Fiber Optic Connector ................................................................................................................................
Figures Figure 51: Update Device Software Window on Windows Server 2008 R2, Server 2008, Vista, and 7...............................92 Figure 52: Ethernet Controller on Windows Server 2003 and XP.........................................................................................93 Figure 53: Hardware Update Wizard 1 .................................................................................................................................93 Figure 54: Hardware Update Wizard 2 .....................
Tables Table 1: LED Status ............................................................................................................................................................21 Table 2: AT-2911 Model Naming Conventions ....................................................................................................................22 Table 3: 1000BASE-X Fiber Optic Cable Specifications .....................................................................................................
Tables 12
Preface This manual is the installation and user’s guide for the AT-2911 Series Gigabit Ethernet Network Adapters. The instructions in this guide explain how to install the network adapter on a desktop computer, install and uninstall the driver software, and configure the driver software.
Preface Safety Symbols Used in this Document This document uses the following conventions: Note Notes provide additional information. Caution Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data. Warning Warnings inform you that performing or omitting a specific action may result in bodily injury. Warning Warnings inform you that an eye and skin hazard exists due to the presence of a Class 1 laser device.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Contacting Allied Telesis If you need assistance with this product, you may contact Allied Telesis technical support by going to the Support & Services section of the Allied Telesis web site at www.alliedtelesis.com/support.
Preface 16
Chapter 1 Overview This chapter contains an overview for the AT-2911 Series Gigabit Ethernet Network Adapters and includes the following sections: “Physical Description” on page 18 “Model Naming Conventions” on page 22 “Supported Operating Systems” on page 23 “Features” on page 24 “Broadcom Utilities” on page 25 “Broadcom Documentation” on page 26 “Contents of Your Shipment” on page 27 “Warranty Registration” on page 28 17
Chapter 1: Overview Physical Description The AT-2911 Series Gigabit Ethernet Network Adapters are integrated Ethernet network interface cards based on Broadcom’s BCM5718 chipset with a PCI Express (PCIe) x1 version 2 interface. The AT-2911 series adapter connects a PCIe compliant computer to a Gigabit Ethernet network. Allied Telesis offers models equipped with a single port interface or dual port interface in the AT-2911 series.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide AT-2911 Series Dual Port Adapters The following AT-2911 series models are equipped with a dual port interface: AT-2911STX/SC AT-2911STX/LC AT-2911LTX/SC AT-2911LTX/LC AT-2911LX/2LC AT-2911SX/2LC AT-2911SFP/2 AT-2911T/2 The AT-2911LTX/LC adapter is shown in Figure 2. Figure 2.
Chapter 1: Overview To connect the adapter to a network cable, you must have a fiber optic network cable with the SC connector. For more information, see “1000BASE-X Fiber Optic Cable Specifications” on page 39. LC Fiber Optic Connector The AT-2911SX/LC, AT-2911LX/LC, AT-2911STX/LC, and AT-2911LTX/LC adapters are equipped with a 1000BASE-SX or 1000BASE-LX LC fiber optic connector for attaching to a compatible link partner. The AT-2911LX/2LC and AT-2911SX/2LC adapters have two LC connectors.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Note An SFP transceiver must be purchased separately. For a list of supported transceivers, contact your Allied Telesis distributor or reseller. The SFP slot is shown in Figure 7. Figure 7. SFP Slot LEDs The AT-2911 series adapter has an LED per port. Table 1 describes the link states that the LED indicates. Table 1. LED Status State Description On Valid link. Off No link.
Chapter 1: Overview Model Naming Conventions The hardware features of the AT-2911 adapters are represented by the letters and numbers in the model names. The conventions for the AT-2911 adapters are identified in Figure 8. Figure 8. AT-2911 Model Naming Conventions The conventions are defined in Table 2. Table 2. AT-2911 Model Naming Conventions . Convention Definition 1 Indicates the product name 2 Identifies the physical layer standard for Gigabit Ethernet transmission or SFP option.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Supported Operating Systems The following list shows the supported operating systems for the AT-2911 series adapters: Windows XP 32-bit Windows XP 64-bit Windows Server 2003 32-bit Windows Server 2003 64-bit Windows Vista 32-bit Windows Vista 64-bit Windows Server 2008 32-bit Windows Server 2008 64-bit Windows 7 32-bit Windows 7 64-bit Windows Server 2008 R2 64-bit Linux 2.
Chapter 1: Overview Features The AT-2911 adapter supports the following features: 24 One or two interfaces x1 PCI Express v2.0 PXE 2.0 remote boot support Flow control (IEEE 802.3x) VLAN tag support (IEEE 802.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Broadcom Utilities The AT-2911 series adapter, which has a Broadcom’s BCM5718 chipset inside, supports teaming and management functions, such as CIM and SNMP. In addition, you can run a series of diagnostic tests on your AT2911 series adapter using Broadcom’s user diagnostics utility. To configure and run these functions, you must install the utilities that Broadcom provides.
Chapter 1: Overview For more information about SNMP and how to install SNMP subagent and BACS, see the Broadcom NetXtreme® 57XX User Guide. To view the document, see “Broadcom Documentation” on page 26. User Diagnostics The Broadcom User Diagnostics utility is an MS-DOS based application that allows you to run a series of diagnostic tests on the AT-2911 series adapters. To run the user diagnostics, you must install the Broadcom user diagnostics utility.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Contents of Your Shipment The following items are included with your AT-2911 series adapter: Antistatic bag The adapter is shipped in an antistatic bag. It protects the module when stored or shipped. Keep the module in its packaging until ready for installation. Standard-profile bracket The standard-profile bracket is a faceplate whose length is longer than the low-profile bracket.
Chapter 1: Overview Warranty Registration Allied Telesis hardware products are covered under limited warranties. All Allied Telesis warranties are subject to and provided only on the terms and conditions set out in the Allied Telesis Limited Warranties listed on the Allied Telesis website at www.alliedtelesis.com/support/warranty.
Chapter 2 Installing the Hardware This chapter contains the following sections: “Reviewing Safety Precautions” on page 30 “Pre-Installation Checklist” on page 32 “Replacing the Bracket” on page 33 “Installing the AT-2911 Series Adapter Card” on page 35 “Connecting the Network Cables” on page 39 29
Chapter 2: Installing the Hardware Reviewing Safety Precautions Please review the following safety precautions before you begin to install a module. Note The indicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” posted on the Allied Telesis website at www.alliedtelesis.com/ support/software/. Warning This is a “Class 1 LED product”. L1 Warning Do not stare into the laser beam.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Warning The module is being installed in a system that operates with voltages that can be lethal. Before you remove the cover of your system, you must observe the following precautions to protect yourself and to prevent damage to the system components. – Remove any metallic objects or jewelry from your hands and wrists. – Make sure to use only insulated or nonconducting tools.
Chapter 2: Installing the Hardware Pre-Installation Checklist Before installing the AT-2911 series adapter, check the following list: 1. Check that your computer has an appropriate open PCIe slot. 2. Verify that your computer is using the latest BIOS. 3. When you download the driver software from the Allied Telesis website, record the path to where the driver file resides on your system. 4. If your computer is active, shut it down. 5. When the system shutdown is complete, power off and unplug your system.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Replacing the Bracket The AT-2911 series adapter is shipped with the low-profile bracket attached to the adapter. Depending on your PC, you may need to replace the bracket attached to your adapter. The following procedure describes how to remove the low-profile bracket from the adapter and replace it with the standard bracket.
Chapter 2: Installing the Hardware 2. Align the tabs of the standard bracket with the holes on the adapter and fasten the screws onto the adapter. See Figure 10. Figure 10.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Installing the AT-2911 Series Adapter Card The following instructions describe how to install an AT-2911 series adapter in most systems. Refer to the manuals that were supplied with your system for details about performing these tasks on your particular system. To install an AT-2911 series adapter, perform the following procedure: 1. Review “Reviewing Safety Precautions” on page 30. and “PreInstallation Checklist” on page 32.
Chapter 2: Installing the Hardware 4. Remove the faceplate that is directly in line with the PCIe slot you selected. See Figure 12. Keep the faceplate in a safe place. You may need it for future use. Figure 12. Removing the Faceplate From PCIe Slot Note If you cannot locate or know how to find an appropriate PCIe slot, refer to the documentation that came with your system. 5. Remove the network adapter card from the shipping package and store the packaging material in a safe location.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide 6. Applying even pressure at both corners of the card, push the adapter card until it is firmly seated in the PCIe slot you have selected. Make sure the card is securely seated. See Figure 13. Figure 13. Inserting the Network Adapter Card Caution Do not use excessive force when seating the card, because this may damage the system or the adapter. If the card resists seating, remove it from the system, realign it, and try again.
Chapter 2: Installing the Hardware 8. Replace the system’s cover and secure it with the screws removed in Step 2. 9. Power the system on. Note When you installed the adapter in a Windows Operating system before installing the driver software, the Found New Hardware Wizard launches automatically except Windows 7 and Windows Server 2008 R2 systems. For installing the driver software, refer to the section for your Windows Operating system.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Connecting the Network Cables After you install an AT-2911 series adapter in your desktop computer, attach the system to a compatible link partner or an IEEE 802.3 compliant Gigabit Ethernet switch. The adapter has a fiber optic connector, copper connector, SFP slot, or a combination of these connectors. Note You must have a fiber optic or copper cable to connect your system to the network.
Chapter 2: Installing the Hardware 4. Connect the other end of the fiber optic cable to the appropriate Ethernet network port or fiber optic port. After connecting the system to the network and power is supplied, the adapter performs auto-negotiation and attempts to establish the connection at 1000 Mbps full-duplex only. The adapter port LED should be functional at this point. See Table 1 on page 21 for a description of adapter port LED operation.
Chapter 3 Modifying Advanced Properties This chapter includes the following topics: “Overview” on page 42 “Accessing Advanced Properties” on page 43 “802.
Chapter 3: Modifying Advanced Properties Overview To modify the advanced properties of the AT-2911 adapter, you must access Device Manager on your operating system, then go to each advanced property page. Guidelines Twisted pair copper port Here are the guidelines to modifying the advanced properties: To change the advanced property settings, you must have Administrator privileges. When you upgrade the driver software, the settings of the advanced properties may change.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Accessing Advanced Properties To modify advanced properties, first access Device Manager, open the properties of your AT-2911 series adapter, and select a feature you want to change its setting. To access the advanced properties, do the following: 1. Access Device Manager.
Chapter 3: Modifying Advanced Properties 3. Click the Advanced tab. The Advanced Properties window opens as shown in Figure 16. Figure 16.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide 802.3az EEE The 802.3az EEE (Energy-Efficient Ethernet) feature allows you to reduce power consumption when the network link is idle. Note This feature is valid only for copper ports. For fiber connectors, the setting is always disabled. To enable or disable the 802.3az EEE feature, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select 802.3az EEE in the Property box.
Chapter 3: Modifying Advanced Properties Note For fiber connectors, the setting is always disabled. Enable— The adapter saves energy consumption when the link is idle. 4. Click OK.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide ARP Offload The ARP Offload feature, one of the network power management features, allows the adapter to respond to an ARP request without waking up the computer. To enable or disable the ARP Offload feature, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select ARP Offload in the Property box. The ARP Offload page is displayed as shown in Figure 18. Figure 18.
Chapter 3: Modifying Advanced Properties EEE Control The EEE (Energy-Efficient Ethernet) Control feature allows you prioritize power saving, performance, optimal power, and performance. To change the setting of the EEE Control feature, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select EEE Control in the Property box. The EEE Control page is displayed as shown in Figure 19. Figure 19. EEE Control Page 3.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Ethernet@WireSpeed The Ethernet@WireSpeed feature enables the adapter with a twisted pair copper interface to establish a link at a lower speed when only two pairs of wires are available in the connected cable. Note This feature is valid only for copper ports. For fiber connectors, the setting is always disabled. To enable or disable the Ethernet@WireSpeed feature, do the following: 1. Access the Advanced Properties.
Chapter 3: Modifying Advanced Properties Note For fiber connectors, the setting is always disabled. Enabled— The adapter establishes a link at a lower speed when only two pairs of wires are available in the connected cable. This is the default setting for the AT-2911 series adapters with a twisted pair copper interface. 4. Click OK.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Flow Control The Flow Control feature allows you to control the flow between the AT2911 adapter and its link partner. You can enable or disable the adapter to process received PAUSE frames and transmit PAUSE frames. To enable or disable the Flow Control feature, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select Flow Control in the Property box.
Chapter 3: Modifying Advanced Properties Tx Enabled— The adapter transmits PAUSE frames, but ignores PAUSE frames when receiving. 4. Click OK.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Interrupt Moderation The Interrupt Moderation feature allows you to limit the rate of interrupts to the CPU during packet transmission and packet reception. When this feature is enabled, interrupts are handled as a group so that the CPU utilization decreases; however, the latency may increase. To enable or disable the Interrupt Moderation feature, do the following: 1. Access the Advanced Properties.
Chapter 3: Modifying Advanced Properties IPv4 Checksum Offload The IPv4 Checksum Offload feature allows the adapter to verify the IPv4 checksum to enhance IPv4 receive and transmit performance and reduce CPU utilization. To enable or disable the IPv4 Checksum Offload feature, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select IPv4 Checksum Offload in the Property box. The IPv4 Checksum Offload page is displayed as shown in Figure 23. Figure 23.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide 4. Click OK.
Chapter 3: Modifying Advanced Properties Jumbo Mtu The Jumbo Mtu (Maximum transmission unit) feature allows you to specify the size of the Ethernet frame that the adapter supports. The network performance usually improves when the larger frame size is specified: however, the network must be capable of supporting the oversized Ethernet frames. To change the Jumbo Mtu setting, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Large Send Offload (IPv4) The Large Send Offload (IPv4) feature allows you to control the load of sending out large packets. When this feature is enabled, the AT-2911 adapter segments large packets and reduces the CPU load. The Large Send Offload (IPv4) feature supports large packets up to 64kb.
Chapter 3: Modifying Advanced Properties Enabled — The adapter segments large packets up to 64kb for IPv4 traffic before sending them out. This is the default setting. 4. Click OK.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Large Send Offload v2 (IPv4) The Large Send Offload v2 (IPv4) feature allows you to control the load of sending out large packets. When this feature is enabled, the AT-2911 adapter segments large packets for IPv4 traffic and reduces the CPU load. This feature, which supports large packets up to 256kb, overrides the Large Send Offload (IPv4) feature if both features are enabled.
Chapter 3: Modifying Advanced Properties Large Send Offload v2 (IPv6) The Large Send Offload v2 (IPv6) feature allows you to control the load of sending out large packets. When this feature is enabled, the AT-2911 adapter segments large packets for IPv6 traffic and reduces the CPU load. To enable or disable the Large Send Offload v2 (IPv6) feature, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select Large Send Offload v2 (IPv6) in the Property box.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Network Address The Network Address allows you to replace the MAC address originally assigned to the adapter with a user-defined address. The user-defined address that you assign to the adapter is called a locally administered address. Caution A locally administered address overrides the original MAC address stored in the AT-2911 adapter hardware. When you change the MAC address, be sure to assign a unique MAC address.
Chapter 3: Modifying Advanced Properties 3. In the Value text box, enter a locally administered address for the AT2911 adapter. By default, no network address is assigned. Here are guidelines to assigning a locally administered address: The address must be unique. The address consists of a 12-digit hexadecimal number, for example, “000C46005501.” The range is from 0000 0000 0001 to FFFF FFFF FFFD. Do not use a MAC address whose least significant bit of the most significant octet is 1.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide NS Offload The NS (Neighbor Solicitation) Offload feature, one of the network power management features, allows the adapter to respond to a Neighbor Solicitation request without waking up the computer. To enable or disable the NS Offload feature, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select NS Offload in the Property box.
Chapter 3: Modifying Advanced Properties Priority & VLAN The Priority & VLAN feature allows you to control sending and receiving tagged frames of QoS and VLAN. When the property is set to Priority & VLAN Enabled, the adapter sends and receives QoS and VLAN tagged frames; with Priority Enabled, the adapter sends and receives QoS tagged frames; with VLAN Enabled, the adapter sends and receives VLAN tagged frames. To assign a VLAN ID to the adapter, see “VLAN ID” on page 77.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Priority Enabled— The adapter sends and receives QoS tagged frames. VLAN Enabled — The adapter sends and receives VLAN tagged frames. 4. Click OK.
Chapter 3: Modifying Advanced Properties Receive Buffers The Receive Buffers property specifies the number of receive buffers allocated for the adapter. Increasing this value may enhance performance in receiving traffic, but consumes more system memory. To change the Receive Buffers value, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select Receive Buffers in the Property box. The Receive Buffers page is displayed as shown in Figure 31. Figure 31.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Receive Side Scaling The Receive Side Scaling (RSS) feature allows the adapter to efficiently distribute receive processing across multiple CPU and to prevent from overloading a single CPU. To make this feature effective, the computer must have multiple CPUs in a multiprocessor system. To enable or disable the Receive Side Scaling feature, do the following: 1. Access the Advanced Properties.
Chapter 3: Modifying Advanced Properties RSS Queues The RSS Queues feature allocates queue space between the adapter and processor, and allows you to specify the number of RSS queues that the adapter assigns receiving data to. To Specify the RSS Queues value, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select RSS Queues in the Property box. The RSS Queues page is displayed as shown in Figure 33. Figure 33. RSS Queues Page 3.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide RSS 2 Queues— The system allocates two RSS queues. 4. Click OK.
Chapter 3: Modifying Advanced Properties Speed & Duplex The Speed & Duplex feature sets the link speed and duplex mode of the adapter with a twisted pair copper interface. Note This feature is valid only for copper ports. For fiber connectors, the setting is always Auto. To change the Speed & Duplex property, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select Speed & Duplex in the Property box.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Note For fiber connectors, the setting is always Auto. 10 Mbps Half Duplex— 10 Mbps speed in the half duplex mode. 10 Mbps Full Duplex— 10 Mbps speed in the full duplex mode. 100 Mbps Half Duplex— 100 Mbps speed in the half duplex mode. 100 Mbps Full Duplex— 100 Mbps speed in the full duplex mode. This is the default setting. 4. Click OK.
Chapter 3: Modifying Advanced Properties TCP/UDP Checksum Offload (IPv4) The TCP/UDP Checksum Offload (IPv4) function enables the adapter to compute the checksum of transmitting IPv4 packets and verify the checksum of receiving IPv4 packets, taking load off from the CPU. To modify the TCP/UDP Checksum Offload (IPv4) setting, do the following: 1. Access the Device Manger on your operating system. See “Accessing Advanced Properties” on page 43. 2. Select TCP/UDP Checksum Offload (IPv4) in the Property box.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Tx Enabled— Enables the TCP/UDP Checksum Offload (IPv4) function only for transmitting IPv4 packets. 4. Click OK.
Chapter 3: Modifying Advanced Properties TCP/UDP Checksum Offload (IPv6) The TCP/UDP Checksum Offload (IPv6) function enables the adapter to compute the checksum of transmitting IPv6 packets and verify the checksum of receiving IPv6 packets, taking load off from the CPU. To enable or disable the TCP/UDP Checksum Offload (IPv6) feature, do the following: 1. Access the Device Manger on your operating system. See “Accessing Advanced Properties” on page 43. 2.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Tx Enabled— Enables the TCP/UDP Checksum Offload (IPv6) function only for transmitting IPv6 packets. 4. Click OK.
Chapter 3: Modifying Advanced Properties Virtual Machine Queues The Virtual Machine Queues feature allows you to control the load of sorting data packets. When this feature is enabled, the adapter sorts data packets to improve networking performance and reduce CPU utilization. This feature applies to host computers with Windows Server 2008 R2 or Windows 7 64 bit operating systems only. To make this feature effective, the host computer must be set in virtual environment.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide VLAN ID The VLAN ID property allows you to specify a VLAN ID on your network to the adapter. The adapter adds the value of the VLAN ID to a frame in the VLAN tag before transmitting the frame. To change the VLAN ID value, do the following: 1. Access the Advanced Properties. See “Accessing Advanced Properties” on page 43. 2. Select VLAN ID in the Property box. The VLAN ID page is displayed as shown in Figure 38. Figure 38.
Chapter 3: Modifying Advanced Properties VMQ Lookahead Split The VMQ Lookahead Split feature allows the adapter to split receive buffers into two separate buffers. This feature applies to host computers with Windows Server 2008 R2 or Windows 7 64 bit operating systems only. To make this feature effective, the host computer must be set in virtual environment. To enable of diable the VMQ Lookahead Split feature, do the following: 1. Access the Advanced Properties.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide VMQ VLAN Filtering The VMQ VLAN Filtering feature allows the adapter to filter data packets using the VLAN ID in the media access control (MAC) header to improve networking performance and reduce CPU utilization. This feature applies to host computers with Windows Server 2008 R2 or Windows 7 64 bit operating systems only. To make this feature effective, the host computer must be set in virtual environment.
Chapter 3: Modifying Advanced Properties 80
Chapter 4 Installing the Driver Software This chapter describes how to install driver software for the AT-2911 adapter onto your operating system.
Chapter 4: Installing the Driver Software Overview To install or update the driver software onto the Windows systems, you must follow the steps below: “Downloading the Driver Software” on page 83 “Accessing the Device Manager” on page 85 “Installing the Driver Software” on page 89 Or Guidelines Installing Linux Driver 82 “Updating the Driver Software” on page 96 Here are the guidelines for installing and updating the driver software on your operating system: To install or update the d
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Downloading the Driver Software The AT-2911 series adapter is not shipped with a software driver CD. You must download driver software from the Allied Telesis website. To download driver software, do the following: 1. Open a web browser, such as Internet Explorer or FireFox, on your system and enter the following: http://www.alliedtelesis.com/support/software 2. The Allied Telesis Software Download page is displayed. 3.
Chapter 4: Installing the Driver Software A window as shown in Figure 42 pops up and prompts you to specify the location of a folder that you want to place unzipped files in. . Figure 42. Specifying the Folder for Unzipped Files 7. Specify the location of the folder and click Extract. 8. Record the location of the folder.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Accessing the Device Manager When you install or update the driver software for AT-2911 series adapter, you must first access Device Manager. The procedures for accessing Device Manager are slightly different among Windows Server 2008 R2, Server 2008, Vista, 7, Server 2003, and XP.
Chapter 4: Installing the Driver Software 2. Click Device Manager on the left side bar. The Device Manager window opens. Your AT-2911 series adapter is detected as Ethernet Controller as shown in Figure 44. Figure 44. Device Manager Window on Windows Server 2008 R2, Sever 2008, Vista, and 7 Accessing Device Manager on Windows Server 2003 and XP 86 To access Device Manager on Windows Server 2003 or Windows XP, do the following: 1. Right-click the My Computer icon on the desktop and select Properties.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide The System Properties window is opened as shown in Figure 45. Figure 45. System Properties Window on Windows Server 2003 and XP 2. Select the Hardware Tab. The Hardware page is shown in Figure 46. Figure 46.
Chapter 4: Installing the Driver Software 3. Click Device Manager. The Device Manager window opens as shown in Figure 47. Figure 47.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Installing the Driver Software Once you physically install the AT-2911 series adapter, the system detects the new hardware and creates an entry in Device Manger when the Windows operating system first boots up. Shortly after you log in, you need to install the driver software for your adapter. Note To install the driver software, you must have administrative privileges.
Chapter 4: Installing the Driver Software The shortcut menu appears as shown in Figure 48. Figure 48. Ethernet Controller on Windows Server 2008 R2, Server 2008, Vista, and 7 3. Select Update Driver Software. The Update Driver Software window pops up as shown in Figure 49. Figure 49.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide 4. Select Browse my computer for driver software. The Update Device Software window prompts you to enter the location of the driver folder as shown in Figure 50. Figure 50. Update Device Software Window on Windows Server 2008 R2, Server 2008, Vista, and 7 5. Specify the location of the driver software. See “Downloading the Driver Software” on page 83 for details. 6. Click Next.
Chapter 4: Installing the Driver Software The confirmation message shown in Figure 51 appears when the driver software is successfully updated. Figure 51. Update Device Software Window on Windows Server 2008 R2, Server 2008, Vista, and 7 7. Click Close. Installing the Driver Software on Windows Server 2003 and XP 92 To install the driver software onto Windows Server 2003 and Windows XP, do the following: 1. Access Device Manger. See “Accessing Device Manager on Windows Server 2003 and XP” on page 86.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide The shortcut menu appears as shown in Figure 52. Figure 52. Ethernet Controller on Windows Server 2003 and XP 3. Select Update Driver. The Hardware Update Wizard window pops up as shown in Figure 53. Figure 53.
Chapter 4: Installing the Driver Software 4. Select No, not this time. 5. Click Next. The Hardware Update Wizard prompts you to select one of two options as shown in Figure 54 Figure 54. Hardware Update Wizard 2 6. Select Install from a list or specific location (Advanced). 7. Click Next. The Hardware Update Wizard prompts you to specify the location of your driver software as shown in Figure 55 on page 95.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Figure 55. Hardware Update Wizard 3 8. Specify the location of the driver software. 9. Click Next. The confirmation message is displayed as shown in Figure 56. Figure 56. Hardware Update Wizard 4 10. Click Finish.
Chapter 4: Installing the Driver Software Updating the Driver Software If your operating system detects an adapter and installs a default driver, you need to update the driver software with the driver that you downloaded from the Allied Telesis website. To obtain the latest version of the AT-2911 series adapter driver, see “Downloading the Driver Software” on page 83. To update the driver software, you use the same procedure for installing the driver software for the first time.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide The shortcut menu appears as shown in Figure 57. Figure 57. Device Manager with an Expanded List on Windows Server 2008 R2, Server 2008, Vista and 7 3. Select Update Driver Software. The Update Driver Software window pops up as shown in Figure 49 on page 90. 4. Select Browse my computer for driver software. The Update Device Software window prompts you to enter the location of the driver folder as shown in Figure 50 on page 91.
Chapter 4: Installing the Driver Software 2. In the Device Manager window, right-click the device you wish to update. It may be listed as Allied Telesis AT-2911xx Gigabit Fiber Ethernet or as a Broadcom Device. The shortcut menu appears as shown in Figure 58. Figure 58. Network Adapters on Windows Server 2003 & XP 3. Select Update Driver. The Hardware Update Wizard window pops up as shown in Figure 53 on page 93. 4. Select No, not this time. 5. Click Next.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide The confirmation message is displayed as shown in Figure 56 on page 95. 10. Click Finish.
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Chapter 5 Uninstalling the Driver Software This chapter describes how to uninstall the driver software for the AT-2911 adapter.
Chapter 5: Uninstalling the Driver Software Overview When you no longer use the AT-2911 series adapter for your computer, you may want to uninstall the driver software from your operating system. Guidelines 102 Here are the guidelines to uninstalling the driver software from your system: You must have Administrator privileges to remove the driver software. Before uninstalling the Allied Telesis device, capture all of the Advanced Property settings for later use.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Uninstalling the Driver Software To uninstall the driver software from your operating system, do the following: 1. Start your Windows operating system and log in. 2. Access the Device Manager. See “Accessing the Device Manager” on page 85. 3. In the Device Manager window, click the next to the Network Adapters folder.
Chapter 5: Uninstalling the Driver Software 6. Check the check box if you wan to remove the driver software for your adapter. Note This option is available only for Windows Server 2008, Windows 7, and Windows Vista operating systems. 7. Click OK to complete the uninstall.
Chapter 6 Troubleshooting This chapter describes troubleshooting procedures and contains the following sections: “Troubleshooting Checklist” on page 106 “Checking a Port LED on the Adapter” on page 107 “Testing Network Connectivity” on page 108 “Software Problems and Solutions” on page 109 105
Chapter 6: Troubleshooting Troubleshooting Checklist The following checklist provides recommended actions to resolve problems installing the Allied Telesis AT-2911 Series Gigabit Ethernet Network Adapters or running them in your system. Warning Before opening the cabinet of your system for removing or inserting the adapter, please review all precautions outlined under “Reviewing Safety Precautions” on page 30. 106 Inspect all cables and connections.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Checking a Port LED on the Adapter Each port has an LED that indicates the link status. The LED functions once the driver is installed and the cables are connected properly. The LED is lit is on if data traffic is present. Before the port LED can provide troubleshooting information, the adapter must be connected to the network and the network driver for your particular operating system must be installed.
Chapter 6: Troubleshooting Testing Network Connectivity To test network connectivity for Windows, perform the following procedure: Note When using forced link speeds, make sure that both the adapter and the switch, or link partner are forced to the same speed. Or, make sure the adapter and the link partner are configured for AutoNegotiation. 1. Start the DOS prompt. See.“Starting the DOS Diagnostic Utility” on page 105. 2. At the prompt, type ipconfig /all 3.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Software Problems and Solutions Microsoft Remote Installation Service (RIS) Instructions Problem: Microsoft Remote Installation Service (RIS) installation fails for Windows XP. Solution: Refer to Microsoft Article Q246184, “How to Add Third-Party OEM Network Adapters to RIS Installations.” Windows XP Image To deploy a Windows XP Image, follow the steps in the Microsoft Article Q246184 at http://support.microsoft.com/ default.
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Appendix A Specifications Physical and Power Specifications Table 4 provides the dimensions and weight specifications of the AT-2911 series adapters: Table 4. Physical Specifications Length Height Weight Model (cm) (inch) (cm) (inch) (g) (oz ) AT-2911SX/SC 8.76 3.45 6.89 2.71 56.7 2.0 AT-2911SX/LC 8.76 3.45 6.89 2.71 56.7 2.0 AT-2911LX/SC 8.76 3.45 6.89 2.71 56.7 2.0 AT-2911LX/LC 8.76 3.45 6.89 2.71 56.7 2.0 AT-2911SFP 8.87 3.49 6.89 2.71 45.36 1.
Appendix A: Specifications Environmental Specifications The following environmental specifications apply to the AT-2911 adapter: Table 5. Environmental Specifications Operating Temperature 0°C to 45°C (+32°F to +113°F) Storage Temperature -20°C to +70°C (-4°F to +158°F) Operating Humidity 5% to 90% (non-condensing) Storage Humidity 5% to 95% (non-condensing) Operating Altitude Range 3048 m (10,000 ft.) Power Specifications The following power specifications apply to the AT-2911 adapter: Table 6.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Performance Specification The following MTBF (Mean Time Between Failure) specifications apply to all of the AT-29xx Series adapters: Table 7.
Appendix A: Specifications Optical Specifications The following optical specifications apply to the AT-2911 series adapters: Table 8. Optical Specifications 114 Optical Sensitivity Output Optical Power Wavelength 1000SX/SC Connector -17 dBm -9.5/-4 dBm 850 nm 1000SX/LC Connector -17 dBm -9.5/-1.5 dBm 850 nm 1000LX/SC Connector -20 dBm -9.5/-3 dBm 1310 nm 1000LX/LC Connector -20 dBm -9.
Appendix B Cleaning Fiber Optic Connectors This appendix explains how to clean fiber optic connectors and includes the following topics: “Overview” on page 116 “Cleaning Fiber Optic Connectors Using a Cartridge-Type Cleaner” on page 117 “Cleaning Fiber Optic Connector Using a Swab” on page 119 115
Appendix A: Cleaning Fiber Optic Connectors Overview The fiber optic connector consists of a fiber optic plug and its adapter. The end of the fiber optic cable is held in the core of the ferrule in the plug. Light signals are transmitted through the core of the fiber. Even minor smudges or dirt on the end face of the fiber, completely invisible to the naked eye, can disrupt light transmission and lead to failure of the component or of the entire system.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Cleaning Fiber Optic Connectors Using a Cartridge-Type Cleaner Fiber optic cartridge-type cleaners are available from many vendors and typically called “cartridge cleaners.” See Figure 63. Figure 63. Cartridge Cleaner Note Do not use compressed air or aerosol air to clean a fiber optic connector. To clean a fiber optic connector using a cartridge cleaner, do the following: 1.
Appendix A: Cleaning Fiber Optic Connectors Note Rub the ferrule tip on the cleaning surface in one direction only. 3. When you reach the end of the cleaning surface, pick up the ferrule tip, rotate and place it at the top and rub downwards at least 2 times. Caution Failing to pick up the ferrule tip when you reach the bottom of the cleaning surface can result in static electricity that can damage the fiber optic cable. 4. If desired, repeat steps 3 and 4. 5.
AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide Cleaning Fiber Optic Connector Using a Swab Specially treated swabs (stick cleaners) are available for cleaning inside connector adapters or hard-to-reach ferrule tips. These swabs, often referred to as “lint free” or “alcohol free” swabs, are available from many vendors. Stick cleaners are available in both 2.5 mm and 1.25 mm sizes for use on SC and MU connectors respectively. See Figure 65.
Appendix A: Cleaning Fiber Optic Connectors 3. If a fiber inspection scope is available, use the scope to inspect the connector to make sure that it is clean and to check for scratches, pits, or other problems that may affect performance. Note Always keep a dust cap on a fiber optic cable when it is not in use. Warning Do not stare into the laser beam. L2 Warning Do not look directly at the cable ends or inspect the cable ends with an optical lens.