User guide

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Telesyn Service Guide (What this Guide Provides)
1. What this Guide Provides
1.1 Overview
The Telesyn documentation set includes the Telesyn User Guide and Reference Guides. These Guides provide
the user an overview of the products that make up the Telesyn product set, the features that are provided for these
products, and the parameters, measurements, audits, and logs that are used to activate and use these features.
Starting from the information provided in these Guides, this document is intended to give the user recommenda-
tions on how to:
Engineer the system before physical provisioning
Help configure key parameters and measurements so that services can be provisioned to meet the engineering
requirements
Monitor the systems so that problems (and potential problems) can be more effectively recognized and
resolved.
Note: This document is not intended to give the user a complete overview of all aspects of the
Telesyn product; that is provided in the Telesyn User Guide. By reading this Guide, the user
can see what features are available and how to optimally use these features.
1.2 How this Document is Organized
1.2.1 Definition of Terms
Terms such as services, features, applications, products, technologies, solutions, etc. are often used when describ-
ing various products in the network and their capabilities; to help the reader, these terms are explicitly defined
here since they help in understanding the organization of this Guide:
Service - Telesyn products provide what is called Triple Play, and these are the three services that providers
wish to make available to their customers: Video, Data, and Voice.
Technology - The Telesyn products employ the technologies that are suited to provide a service, such as
SHDSL for high-speed data. These technologies are based on standards that are both public and Telesyn-spe-
cific, and so these standards must be reviewed to ensure the provider knows how Telesyn meets/implements
these standards.
Feature - These are the functions used that allow the technology to meet the various standards. Since these
functions can be in a hierarchy, features can be part of a larger Feature Group