AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide PN 613-00157 Rev.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Copyright © 2009 Allied Telesis, Inc. All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc. Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered trademark of Netscape Communications Corporation.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide SAFETY NOTICE 9 Do not open service or change any component. 9 Only qualified technicians are allowed to service the equipment. 9 Observe safety precautions to avoid electric shock 9 Check voltage before connecting to the power supply. Connecting to the wrong voltage will damage the equipment. LIMITATION OF LIABILITY AND DAMAGES THE PRODUCT AND THE SOFTWARES WITHIN ARE PROVIDED "AS IS," BASIS.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide ELECTRICAL SAFETY AND EMISSIONS STANDARDS This product meets the following standards. U.S. Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 5 Broadband Radio Access Networks (BRAN); 5 GHz high performance RLAN; Harmonized EN covering essential requirements of article 3.2 of the R&TTE Directive EN 301 489-1 V1.8.1 (2008-04) Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements EN 301 489-17 V1.3.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide CONTENTS Preface .............................................................................................................................................................................. 8 Purpose of This Guide ........................................................................................................................................... 8 How This Guide is Organized............................
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 7 FIGURES Figure 1: Front and Back panels.................................................................................................................................. 11 Figure 2: Location of the Antenna Connectors ...................................................................................................... 14 Figure 3: Connecting Antennas................................................................
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Preface Purpose of This Guide This guide is intended for customers and/or network administrators who are responsible for installing and maintaining the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point. How This Guide is Organized This guide contains instructions on how to install AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 9 Contacting Allied Telesis This section provides Allied Telesis contact information for technical support as well as sales and corporate information. Online Support You can request technical support online by accessing the Allied Telesis Knowledge Base: http://www.alliedtelesis.com/kb/.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Chapter 1: Overview The AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point is a wireless communications hub for devices on your network. It provides continuous, high-speed access between your wireless and Ethernet devices. You administer the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point using the AT-TQ2403 web interface configuration menu.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 11 Figure 1: Front and Back panels LEDs The system LEDs on the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point are described in Table 1. Table 1: System LEDs LED POWER TEST State Off Green Off Amber Description The access point is not receiving power. The access point is receiving power. No system maintenance in progress. System startup or maintenance in progress.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Chapter 2: Installation Reviewing Safety Precautions Please review the following safety precautions before you begin to install the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point. Warning To prevent electric shock, do not remove the cover. No user-serviceable parts inside. This unit contains hazardous voltages and should only be opened by a trained and qualified technician.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 13 Note: Microwave ovens, cordless telephones, and other access points do not affect network performance of the 802.11a radio. Microwave Ovens Microwave ovens operate in the same frequency band as 802.11g and 802.11b radios; therefore, if you use a microwave oven within range of your wireless network, you may notice network performance degradation.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Unpacking the Access Point To unpack the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point perform the following procedure: 1. Remove all components from the shipping package. 2. 3. Note: Store the packing material in a safe location. You must use the original shipping material if you need to return the unit to Allied Telesis. Place the access point on a secure, level surface.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 15 Figure 3: Connecting Antennas You can try repositioning antennas until you get the best signal strength. Using the Access Point on a Desktop You can place the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point on a desktop or other flat surface. To place the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point on a desktop, perform the following procedure: 1.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Figure 5: Aligning the Access Point for Mounting on the Wall 5. 6. Place the keyhole slots on the bottom of the access point over the screw heads. Slide the access point down onto the screw heads so that the access point is securely mounted on the wall. You can install the access point either horizontally or vertically. Mounting the Access Point on a Metal Surface To mount the AT-TQ2403 IEEE 802.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 17 Note: Please be aware that a metal surface acts as a shield for radio signals. Therefore expect little or no coverage at all behind metal surface. Connecting the Access Point to the LAN To connect the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point to the LAN, perform the following procedure: 1. Locate the RJ45 cable in the box. 2. Connect one end of the cable to the LAN. 3.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Figure 9: PoE Connection 2. Verify that the POWER LED is green. If the LED is off, refer to Chapter 3, ”Troubleshooting”. The access point is now powered on and ready for network operation. Running KickStart to Find Access Points on the Network KickStart is an easy-to-use utility for discovering and identifying new AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 19 Figure 10: KickStart Welcome Page 3. Click Next to search for access points. Wait for the search to complete, or until KickStart has found your new access points, as shown in Figure 11. Figure 11: KickStart Search Results Page 4. 5. 6. Note: The KickStart utility only finds AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point. If KickStart does not find the AT-TQ2403 IEEE 802.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Figure 12: Administration Dialog Box Note: KickStart provides a link to the AT-TQ2403 management software web pages via the IP address of the first access point of each model. The AT-TQ2403 management software is a centralized management tool that you can access through the IP address for any access point in a cluster.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 21 Figure 14: Basic Settings Page Refer to the AT-TQ2403 Management Software User’s Guide for information about how to configure the basic settings. Warranty Registration After installing your access point, please visit http://www.alliedtelesis.com/support/warranty/ to register your product and check warranty conditions.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Chapter 3: Troubleshooting If the AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point is not operating correctly, do one of the following: • Rechecking your physical connections. Make sure that power cable and Ethernet cables are inserted tightly and LED lights up correctly. If LED does not light up properly, try to swap Ethernet cables.
AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point Installation Guide 23 Appendix A: Technical Specifications Physical Specifications Dimensions: 176.34 mm x 103.62 mm x 23.20 mm (W x D x H) (6.94 in. x 4.07 in. x .91 in.) Weight: 250 g (8.81 oz.
AT-TQ2403 - IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point - Installation Guide Appendix B: Radio Bands Allied Telesis’s AT-TQ2403 IEEE 802.11abgh, Dual Radio, Enterprise Wireless Access Point is capable of operating in the 2.4GHz (IEEE 802.11g/b) and in the 5GHz band (IEEE 802.11a/h) simultaneously. Some of the advantages of the 802.11a/h option are: • Higher performance. 802.
