User guide

Chapter 9
Troubleshooting
Troubleshooting installation
If you are having problems installing the router, try one or more of the
following:
No LEDs light
If none of the LEDs on the front panel of the router light up the most likely
reason is that the router is not receiving mains power. Check the following.
■
The mains power outlet is not functioning. Test the mains power outlet
with some other equipment you know works.
■
The power switch on the mains supply outlet is not switched on. Check
that the switch is in the ON position.
■
If the problem persists, please contact your distributor or reseller
immediately.
LEDs light incorrectly
If the Run LED goes out after a few seconds, or the System LED stays on
contact your distributor or reseller immediately.
Communication problems between PC
and router
If the AR100 Series Access Wizard on the PC cannot establish communication
with the router, then it will show one or more of the following dialog boxes.
Exit the AR100 Series Access Wizard, follow the instructions to resolve the
problem, and run the AR100 Series Access Wizard again by re-inserting the CD
in the CD-ROM drive and clicking on
Configure Router
.