Installation manual

61
Appendix E
Technical Support Fax Order
Name ________________________________________________________________________
Company_____________________________________________________________________
Address______________________________________________________________________
City_______________________ State/Province______________Zip/Postal Code ___________
Country ___________________Phone____________________Fax _____________________
Incident Summary
Model number of ATI product I am using____ ______________________________________
Firmware release number of ATI product __________________________________________
Other network software products I am using (e.g., network managers)
_____________________________________________________________________________
Brief summary of problem_______________________________________________________
_____________________________________________________________________________
Conditions (List the steps that led up to the problem.) ___________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
When completed, fax this sheet to the appropriate ATI office. Fax numbers can be found
on page 65.