Installation manual

35
Appendix C
Technical Support Fax Order
Name___________________________________________________________________
Company ________________________________________________________________
Address _________________________________________________________________
City ____________________State/Province____________Zip/Postal Code __________
Country _________________Phone __________________Fax ____________________
Incident Summary
Model number of Allied Telesyn product I am using _____________________________
Firmware release number of Allied Telesyn product _____________________________
Other network software products I am using (e.g., network managers)
________________________________________________________________________
Brief summary of problem __________________________________________________
________________________________________________________________________
Conditions (List the steps that led up to the problem.) ___________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
Technical Support Fax Numbers:
Asia
Singapore, Taiwan, Thailand, Malaysia, Indonesia, Korea, Hong Kong, Philippines,
China, India
([phone]
France
France, Belgium, Luxembourg, The Netherlands, Middle East, Africa
([phone]
Italy
Italy, Spain, Portugal, Greece, Turkey, Israel
(39) 2-38093-448
Germany
Germany, Switzerland, Austria, Eastern Europe
([phone]
North America
United States, Canada, Mexico, Central America, South America, Australia, New
Zealand
[phone]
United Kingdom
United Kingdom, Denmark, Norway, Sweden, Finland, Iceland
([phone]