User manual

Troubleshooting
35
Allied Telesyn Technical Support Fax Order
Name____________________________________________________
Company _________________________________________________
Address _____________________City __________________________
State/Province________________Zip/Postal Code ________________
Phone ______________________Fax __________________________
Computer Characterization
Processor ❐ 286 ❐ 386 ❐ 486 ❐ Pentium (586)
Coprocessor _______________ RAM Memory ______________ Megabytes
Chip Set ❐ Chips & Technology ❐ Suntec ❐ VLSI ❐ Headlin
❐ G2 ❐ Bioteq ❐ Paradigm ❐ UMC
❐ Symphony ❐ Eteq ❐ DFI ❐ Opti
❐ Del ❐ Hedaka ❐ IBM
❐ Other_______________________________________________
BIOS ❐ Phoenix ❐ Award ❐ AMI
❐ Other________________________ Version ______________
Ports LPT1 IRQ _____ COM1 IRQ______ COM3 IRQ___________
LPT2 IRQ _____ COM2 IRQ______ COM4 IRQ___________
Adapter Card ❐ AT-1720T ❐ AT-1720AT ❐ AT-1720BT ❐ AT-1720FT
IRQ ________ I/O Base Address ______________
Boot ROM ❐ Installed ❐ Not installed
Adapter Card Driver Filename ____________________________________
Size ________K Timestamp _______________
Drive Controller ❐ MFM ❐ IDE ❐ SCSI
IRQ ________ Manufacturer _________________ Model/Rev___________
Video Display Adapter
IRQ ________ Manufacturer _________________ Model/Rev___________