Installation guide

AT-S63 Version 2.2.0 Software Release Notes
PN 613-000771 Rev A 12 Allied Telesis, Inc.
Contacting Allied Telesis
This section provides Allied Telesis contact information for technical support as well as sales or
corporate information.
Online Support
You can request technical support online by accessing the Allied Telesis Knowledge Base:
www.alliedtelesis.com/support/kb.aspx. You can use the Knowledge Base to submit
questions to our technical support staff and review answers to previously asked questions.
Email and Telephone Support
For Technical Support via email or telephone, refer to the Support section of the Allied Telesis
web site: www.alliedtelesis.com.
Returning Products
Products for return or repair must first be assigned a return materials authorization (RMA)
number. A product sent to Allied Telesis without an RMA number will be returned to the sender at
the sender’s expense. For instructions on how to obtain an RMA number, go to the Support
section on our web site at www.alliedtelesis.com.
For Sales or Corporate Information
You can contact Allied Telesis for sales or corporate information through our web site at
www.alliedtelesis.com.
Obtaining Management Software Updates
New releases of management software for our managed products are available from the
following Internet sites:
 Allied Telesis web site: www.alliedtelesis.com
 Allied Telesis FTP server: ftp://ftp.alliedtelesis.com
If the FTP server prompts you to log on, enter “anonymous” as the user name and your email
address as the password.