Operation Manual

11N Wireless Broadband Router User Guide
47
Appendix 3 FAQ
This section provides some solutions to the problems which may occur during the router’s installation or
usage. The instructions below may help you deal with the problems. If your problem is not in the list,
please log into our website http://www.allnet.de or send an E-mail to [e-mail] , and we will
reply to you at the earliest time.
1. Can not log in to the Web-based Utility of the router after you enter the IP address in the address
field?
Step 1: Check if the router is working correctly, after the device is powered on for a few seconds, the SYS
indicator on the front panel should light up. If it is not, please contact us.
Step 2: Check the network cables are connected correctly and the corresponding LED indicator lights
up. Sometimes, the indicator lights up, but it does not mean it is functioning.
Step 3: Run “Ping” command and check if it can ping the Router’s LAN IP address 192.168.0.1 (open
“Command Prompt” and type “Ping 192.168.0.1” and then enter). If it is OK, please make sure your
browser does not access the Internet by proxy server. If the ping fails, you can press the “RESET”
button for 7 seconds to restore to default settings. And then repeat the ping operation. If it still does not
work, please contact us.
2. Forgot the login password and cannot enter the Web-based Utility. What can I
do?
Press the “RESET” button for 7 seconds to restore the Router to default settings.
3. The computer connected with the Router shows IP address conflict. What can
do?
Check if there are other DHCP servers in the LAN and if there are then disable them. The default IP
address of the router is 192.168.0.1 please maker sure the address is not being used by any other
device. If there are two computers with the same IP address, please change one of them.
4. I cannot use E-mail and access the Internet. What can I do?
Sometimes happens with ADSL connection and Dynamic IP users. You may need to modify the default
MTU value (1492). Please open the “WAN Setting” and modify the MTU value with the recommended
value as 1450 or 1400.
5.How to share my computer’s resource with other users in Internet？
If you want Internet users to access the internal server via the router such as: e-mail server, Web, FTP.
You can configure the “Virtual Server”.
Step 1: create your internal server, make sure the LAN users can access these servers and know