Owner`s manual
21
Need help?
Visit our Web site at www.sanyoctv.com or Call 1-800-877-5032
Problem Check these Conditions Try these Solutions Page No.
DTV turns off
automatically.
The sleep timer may have been set.
Press POWER key.
13
No picture, sound
(Digital Picture).
Check antenna/external connections.
May be station trouble, NO signal broadcast.
MUTE function may be on.
Adjust antenna.
Try a different channel.
Press RESET key to restart channel search.
Adjust Volume.
5, 13
No Captioning.
Check if station is broadcasting a Closed-
Caption signal. Select another channel.
Press CAPTION key to select
Captioning.
17
Cannot customize
Caption.
Digital Caption signal not broadcast.
Press CAPTION key to select Analog
captioning.
17
Cannot display picture
on a full screen.
Check Aspect Ratio of broadcast.
Press PIX SHAPE key to change setting.
13
Pixilation of Digital
image.
Press INFO key and check the signal strength.
Turn antenna, install signal booster.
Install outdoor Digital antenna.
5, 12
Poor Picture/
Sound (watching
Analog).
Check if program is in color.
Check antenna/external connections.
Color or Tint misadjusted.
May be station trouble.
MUTE function may be on.
Try a different channel.
Adjust antenna.
Press RESET key to restart channel search.
Adjust Volume.
13, 20
“No Signal”
message appears
on the screen.
Check Audio/ Video connections.
Check external equipment connections.
Check external equipment setting.
Press INPUT key.
Switch on external equipment.
Set external equipment output connections to
match input connections.
9 ~11
No DTV Stereo or
SAP sound.
Check if station is broadcasting a true MTS
stereo signal or a SAP signal.
Press AUDIO key.
13
No UHF, VHF
Channels OK.
Cable Channel indicator C should
not
appear
next to the channel number.
Switch Analog antenna signal to VHF/UHF.
16
Cannot select or scan
some channels.
Channel may be removed from memory.
Check antenna connections.
No digital signal being broadcast.
Signals are weak.
V-Guide is set to block programming.
Select Channel Scan Memory and manually add
channels or start CH. (channel) search.
Turn Antenna or install signal booster.
Set V-Guide to “None” or press the RESET key
to clear all settings and restart channel search.
16
18 ~ 19
No Cable channels
above number 13.
Cable Channel Indicator C should appear next
to channel number.
Switch Analog Antenna signal to Cable.
16
Remote Control
will not work TV.
Check batteries
Make sure TV is plugged in.
Replace batteries two “AAA.”
Aim remote control at front of TV.
6,12~13
Cabinet makes popping
sound.
This is a normal condition during warm-up and
cool down of the plastic cabinet parts.
Because of the Quality we build into our product,
very few problems are actual DTV defects. Most prob-
lems only involve simple hookup or setup changes that
can be solved by the customer. Please check the chart
below and try the solutions listed for your problem. If the
problem still persists, before returning your HDTV,
please visit our website at www.sanyoctv.com or call
us toll free at 1.800.877.5032.
We can Help!
HELPFUL HINTS (Problems/Solutions)