User guide

System Administrator’s Guide – Release 7.5
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
Page 97
Note: The Number of Lines is not available for change as this would affect the number of
PFKs on all phones, rendering some phones unable to support the Shared Call
Appearance feature.
4. Click Update to save changes. 0.
To see associated handsets:
1. Navigate to Phone System > Shared Appearance.
2. Locate the Shared Call Appearances description, and click the associated
Show Handsets link.
3. Click the Close button when complete. 0.
To delete a Shared Call Appearance:
1. Navigate to Phone System > Shared Appearance.
2. Locate the Shared Call Appearances description in the table and click the
Delete link. A confirmation box displays.
3. Click OK to delete the Shared Call Appearance. The system automatically
deletes the SCA’s PFKs from all handsets that shared it. Reboot all affected
phones to remove the PFKs. 0.
12.2 Shared Call Appearance Programmable Function Keys
(PFKs)
To access the Shared Call Appearance PFK:
1. Navigate to Phone System > Handsets. The handset information page
displays.
2. Click View configuration. Go to the Handset Preference Groups section,
and select a Handset Preference Group.
3. Select the Shared Call Appearance type in the drop-down list.
0.
When assigning a Shared Call Appearance PFK to a handset, the system
assigns consecutive PFKs, one for each Shared Call Appearance line. If
there are not enough consecutive PFKs available, the PFK assignment fails
and an error message displays. If the Shared Call Appearance PFK
assignment would overwrite existing PFKs, the system displays an error
message and enables the Allworx Server Administrator to cancel the
operation.
After the system allocates consecutive PFKs for all the lines in the Shared
Appearance, the Allworx Server Administrator canmove the lines to other
PFKs, limited only by the constraints within the particular handset model.