User guide

System Administrator’s Guide – Release 7.5
_______________________________________________________________________________________________________________
Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
Page 6
• Server Administrator: access to manage all functions of the server. The Allworx Server
Administrator assigns roles, manages the server administrative functions, manages day-to-day
phone system settings, manages the network and VoIP settings, and initiates system backups
and/or reboots.
• System Administrator: access to manage the administrative functions of the server. The user
permission setting does not enable this role to change the password of the Allworx Server
Administrator. However, the Allworx Server Administrator can change the password of the
System Administrator.
• Phone Administrator: access to manage day-to-day phone system settings including changes
to system recordings as well as adding, changing and deleting users, extensions, and handsets.
• Network Administrator: access to manage the Network and VoIP settings, as well as outside
lines, SIP proxies and SIP gateways.
• Support Technician: access to initiate system backups and reboots as well as managing
logging operations.
Note: To enable one user to have roles on different servers in a multi-site network, the Allworx Server
Administrator must create separate user accounts for the user on each server, and then assign the
roles on each server. Use different usernames for each user account.
To assign user roles:
1. Log into the server web page and enter the username and password.
2. Navigate to Business > Roles. The roles page displays.
3. Click the + next to the role to change. The Allworx Server Administrator sees a list of
assigned users for that role. The Allworx Server Administrator can assign the role to any
available system users.
4. Select the user from the list, and do one of the following: 0.
a. Click the Assign Role button to assign the role to the user. The designated users have
access to the administration functions that are included in the roles.
b. Click the Remove Role button to remove the user from the assigned role.
.
When changing a user’s role and the user is logged into the system, the system requires the
user to log out of the server and re-login in order to access the changes.