User guide

System Administrator’s Guide – Release 7.5
______________________________________________________________________________________________
Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
Page 193
28 Parking Orbits
Use Parking Orbits to place a call on system wide hold via a specially designated
extension number so that any other handset in the system can pick up the call. For
example, you can park a call from your office, then walk to another location in the
building and retrieve that call at the new location. Parking is also useful when used in
conjunction with Overhead or Zoned Paging such that another party may retrieve a call
you have just parked.
The Allworx server supports parking up to 59 calls at one time. Each parked call is
held in a Parking Orbit at an extension between 701 and 709† and 4950-4999†. When
parking call, the system assigns the lowest available Parking Orbit number.
Servers in a Multi-site network can permit users at other sites to retrieve calls parked
in its Parking Orbits. To enable this, the server must participate in Multi-site Parking
Orbits. All sites that participate will share 150 Multi-site Parking Orbits at extensions
between 4800 and 4949†.
The Allworx Phone Guide describes placing and retrieving a call from a Parking Orbit.
See the Advanced Multi-site Setup Guide for information to configure and release
Multi-site parking.
28.1 Configuring Parked Call Timeout
To configure the Call Parking Orbits:
1. Navigate to Phone System > Call Park. The Call Park page displays.
2. Click the modify link, and the Call Park dialog box displays. The default
Timeout duration is 600 seconds and the After timeout call routing is
Transfer caller to extension 400 - Default Auto Attendant.
3. Update the Timeout (seconds) fields, and click the radio button to select an
After timeout: option.
†
Extensions may vary per system. If you are using a non-default Internal Dial Plan, consult the
Phone Features tab of the My Allworx Manager page to determine what extensions are being
used for the corresponding feature.