User guide

System Administrator’s Guide – Release 7.5
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
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Feature Key Description
User Expansion
Licenses
Expand the maximum number of users on 6x, 24x, and 48x servers.
No user expansion is possible on 6x12 servers. These options do not
require downloading any additional software, unless otherwise
specified.
Key 6x 24x 48x
48 Users X
60 Users X
100 Users X X
150 Users X X
200 Users X X
250 Users X X
Call Queuing Provide the ability to direct inbound calls into queues. These calls will
ring the phones of any designated users available to service the calls.
Automatic Call
Distribution
Directs calls in a queue to agents using a variety of call distribution
algorithms. This key also enables the method described for the Call
Queuing key. If installing the Automatic Call Distribution feature key,
the Call Queuing feature key is not required. This feature is not
available for 6x12 servers.
Note: For details on configuring and using Call Queuing and
Automatic Call Distribution see the Allworx Queuing and Automated
Distribution Guide.
Call Assistant Enable the Allworx Call Assistant and the TSP driver. The Allworx
Call Assistant is a PC-based answering system, which brings the
power of enterprise attendant consoles directly to small business. Use
an Allworx phone with this software and additional software is
required.
Note: TSP (Telephony Service Provider) is a separate PC driver
that enables dialing from within contact management software, such
as Microsoft Outlook
Conference Center Provides conference bridges, a method of reserving the conference
nodes for immediate or future use, and offers password-restricted
access for attendees. This option does not require downloading any
additional software.
Extended Warranty Extend the expiration of the Allworx server’s warranty by 60 months.
Obtain this key through the Allworx Partner Portal.
Mobile Link Enable interaction between the Allworx system and iAllworx. iAllworx
is a free iPhone application that enables users to set their Presence,
review their conferences and receive and send voicemails. The
Mobile Link key is required to enable the IMAP protocol for the
voicemail to email feature.