User guide
 System Administrator’s Guide – Release 7.5 
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Revised: April 9, 2013 
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6.   Reboot all phones, and enable Multi-site on the Primary site. 
a.  Navigate to Network > Multi-Site > modify. 
b.  Go to the Configuration section, and click the Controller Site button.. 
 . 
7.   Enable Multi-site on all of the Branch sites and Accept all sites into the 
network on the Primary site. 
a.  Navigate to Network > Multi-Site > modify. 
b.  Go to the Configuration section and click the Branch Site button. 
 . 
8.   Verify that the multi-site network is operating properly. Run the Multi-site 
Tests on the Network > Multi-Site page and place calls between all 
combinations of servers. 0.  
7.2  Important Notes 
Note:  If installing Generic SIP phones on the system, Internal Dial Plan changes can 
modify the configuration on the server such that the Generic SIP phones no 
longer register. 
To examine the configuration: 
1.   Navigate to Phone System > Handsets. 
2.   Examine the User IDs for the installed Generic SIP phones.  
3.   Determine if the registration configuration for each Generic SIP phone is the 
same or different from the current User ID on the server Handsets page. If 
there is a difference, modify the on-phone configuration to match the new 
User ID. 0.  
Note:  Allworx user guides frequently refer to dialing patterns based on the factory default 
Internal Dial Plan. After making changes to the dial plan, My Allworx Manager's 
Phone Functions tab automatically updates with the new digits. Print and distribute 
this sheet to all end users. Users can view the Phone Functions Reference Card 
by navigating to Phone System > Dial Plan and view the Phone Functions 
Reference Card.  
Note:  Changing the Operator to something other than “0” will not automatically change 
the Operator digit shortcut in the Auto Attendants. If the Operator digit is changed, 
manually update the Auto Attendants shortcuts. To update manually, see Chapter 
26, Auto Attendants. 
7.3  Multi-site Calling 
For reliable calling between sites in a multi-site network, all Allworx servers must have 
the same software release, extension length, and internal dial plan. 










