User guide
 System Administrator’s Guide – Release 7.5 
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com 
Revised: April 9, 2013 
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•  Auto Attendant 9 
POP3 Mail Transfers 
•  Email and Voicemail messages 
•  Email message only 
•  No messages 
VPN Settings 
•  Allow VPN Settings 
External POP3 Accounts 
•  Poll Period 
User settings NOT included in User Templates 
Section  Setting 
Presence 
•  Presence choices 
•  Prevent caller from leaving a message 
Roles 
•  System Administrator 
•  Phone Administrator 
•  Network Administrator 
•  Support Technician 
Follow Me Calling 
•  Primary Phone (used for quick transfer from cell phone) 
Voicemail Notification and 
Escalation 
•  Notification and Escalation Disabled 
•  Notification Mode 
•  Escalation Mode 
Email Forwarding 
•  SMTP Server Configuration 
VPN Settings 
•  VPN Password 
External POP3 Accounts 
•  Mail Server / Username on Mail Server / Password 
•  Adding and Modifying Users 
•  Adding New Users 
When adding a new user, the feature configuration settings display after choosing a 
template. 
To add a new user: Need a new screen shot. 
1.   Navigate to Business > Users and click the add new user link. 
2.   Add the Identification information into the fields. 
3.   Go to the Phone Assignment section and select the appropriate phone from 
the drop-down menu, if applicable. 
4.   Go to the User Template section and select the appropriate template from the 
drop-down menu. The page refreshes with a System Features section with 
the template settings as well as other settings that are not part of the 
template.  










